Burlington, Massachusetts, United States · Hybrid
$65k–$75k/yr
Ask Yourself This... Do you enjoy solving new problems every day? Are you driven by working in a fast-paced collections environment? Do you have an above average attention to detail and strong commitment to completing ta…
Skills: Collections, Billing, Account Management, Microsoft Excel, Microsoft Office
Burlington, Massachusetts, United States • Hybrid
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The specialist manages a portfolio of premium receivable accounts to reduce statutory balances through billing and collection of delinquent accounts. Key tasks include maintaining aged receivable reports, handling inbound inquiries, and coordinating with collection agencies.
Candidates should ideally possess a bachelor's degree or an associate degree with relevant experience. Proficiency in Microsoft Excel and strong analytical and communication skills are required, with prior call center or collections experience preferred.
Ask Yourself This...
Do you enjoy solving new problems every day? Are you driven by working in a fast-paced collections environment? Do you have an above average attention to detail and strong commitment to completing tasks on time? Then join us as a Collections Specialist in Burlington, MA!
Who We Are
At A.I.M. Mutual Insurance Companies, we are committed to setting the standard in service excellence. We are guided by our founding principles to help employers effectively manage their workers’ compensation program, providing quality services to injured workers and creating safe workplaces. We are one of the largest regional workers' compensation specialists, and we credit our staff for putting their service-oriented work ethic and workers' compensation insurance knowledge into practice, every day, in all they do.
What we do...We provide a workers' compensation experience that ensures peace of mind for all.
Why we do it...To protect and support the well-being of all New England workers and their families.
How we do it...
What You'll Do
The Collections Specialist is responsible for managing a portfolio of accounts in the Premium Receivables department to reduce the company’s Statuary 90 balance. Primary responsibilities include billing, maintaining insured customer accounts, and collection on delinquent accounts. This position offers a hybrid working schedule after an initial training period.
Essential Functions:
We're looking for someone that has:
Prior work in a call center and/or collections environment is preferred.
At A.I.M. Mutual Insurance Companies, we are committed to building a diverse and inclusive workplace, and we believe that all people are capable of great things. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!
Why work for us?
At A.I.M. Mutual, we recognize the importance of having a highly experienced staff to meet day-to-day customer needs. Come be a part of a great team of people that strives to surpass customer expectations every day. Working for A.I.M. Mutual is not just a job, it’s a career.
We proudly offer robust compensation and benefits packages, including:
Thank you for your interest in joining the A.I.M. Mutual Insurance team!
We provide a workers' compensation experience that ensures peace of mind for all.
A.I.M. Mutual has been providing workers' compensation insurance and services since 1989. Today we provide coverage and services to more than 18,000 employers throughout New England. As a carrier, we have built a reputation for Excellence in Service, and we work to set the industry standard in insurance services. We are rated A (Excellent) by A.M. Best Company, the national rating organization for the industry. We partner with brokers and employers who share a genuine commitment to managing employee injuries, from injury prevention to a successful return-to-work. Our service-oriented approach is unique in the industry, and the company has been recognized for its innovative programs.
Offices: 54 3rd Ave, Burlington, Massachusetts 01803, US
We provide a workers' compensation experience that ensures peace of mind for all.
A.I.M. Mutual has been providing workers' compensation insurance and services since 1989. Today we provide coverage and services to more than 18,000 employers throughout New England. As a carrier, we have built a reputation for Excellence in Service, and we work to set the industry standard in insurance services. We are rated A (Excellent) by A.M. Best Company, the national rating organization for the industry. We partner with brokers and employers who share a genuine commitment to managing employee injuries, from injury prevention to a successful return-to-work. Our service-oriented approach is unique in the industry, and the company has been recognized for its innovative programs.
Offices: 54 3rd Ave, Burlington, Massachusetts 01803, US
