Los Angeles, California, United States · On-site
Indigo Insurance Agency is a leading general insurance provider in the Bahamas. We are on a path of transformation from very manualized to digitalized processes. As a CXA Level 1 at Indigo Insurance Agency, your primary …
Skills: Customer service, Claims reporting, Policy administration, Communication skills, Planning
Los Angeles, California, United States • On-site
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The Customer Experience Associate is responsible for providing personalized assistance to clients, managing claims reporting, and processing insurance documentation. They will also handle renewals, client inquiries, and follow up on outstanding receivables to ensure high service standards.
Candidates must possess at least a high school diploma and prior experience within an insurance organization. Strong proficiency in MS Office, excellent communication skills, and an innovative approach to digital business processes are required.
Indigo Insurance Agency is a leading general insurance provider in the Bahamas. We are on a path of transformation from very manualized to digitalized processes.
As a CXA Level 1 at Indigo Insurance Agency, your primary responsibility will be to ensure exceptional customer service and satisfaction for our clients and claimants. You will play a crucial role in providing personalized assistance, addressing inquiries, and resolving clients' concerns. By delivering a positive customer experience while adhering to industry regulations and company policies, you will contribute to our mission of maintaining long-term client relationships and fostering business growth.
Key Responsibilities:
Requirements:
Our mission is simple. To transform your insurance experience through innovative technology and uncommon service delivery. Wherever you are in the Caribbean.
Offices: Edgewater Way, Harbour Walk Offices, George Town, Grand Cayman, KY · Nassau , BS
View all jobs at Indigo InsuranceOur mission is simple. To transform your insurance experience through innovative technology and uncommon service delivery. Wherever you are in the Caribbean.
Offices: Edgewater Way, Harbour Walk Offices, George Town, Grand Cayman, KY · Nassau , BS
View all jobs at Indigo Insurance