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Jobs at 21st Mortgage Corporation (Now Hiring) — 5 open

21st Mortgage Corporation logo21st Mortgage Corporation

Receptionist

Knoxville, Tennessee, United States · On-site

Entry level

Receptionists will answer incoming calls routed to the reception queue. The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21st team member or department to tran…

Skills: Phone Etiquette, Multi-tasking, Typing, Customer Service, Call Routing

21st Mortgage Corporation logo21st Mortgage Corporation

Direct Loan Processor

Knoxville, Tennessee, United States · On-site

Entry level

Stack and audit closing packages retuned from settlement agents, and/or borrower/sellers. Create pending lists and communicate to all parties of the transaction for any outstanding items related to the audit. Assist loan…

Skills: Loan Auditing, Closing Packages, Loan Disbursement, Escrow Management, Attention To Detail

21st Mortgage Corporation logo21st Mortgage Corporation

Direct Credit Assistant

Knoxville, Tennessee, United States · On-site

Entry level

Level 4 Responsible for answering incoming calls for the Direct Lending Department and assisting with any questions callers may have regarding the application process. Enter new loan applications into TITAN and verify ap…

Skills: Customer Service, Data Entry, Phone Etiquette, Multi-tasking, Attention To Detail

21st Mortgage Corporation logo21st Mortgage Corporation

Mail Clerk

Knoxville, Tennessee, United States · On-site

Entry level

Mail clerk will be responsible for picking up, sorting, and delivering all 21st's mail. This will include the sorting and distribution of 21st’s internal mail, as well as mail from USPS, UPS, and FedEx. ESSENTIAL FUNCTIO…

Skills: Mail Sorting, Package Tracking, Time Management, Oral Communication, Written Communication

21st Mortgage Corporation logo21st Mortgage Corporation

Tax Services Representative

Knoxville, Tennessee, United States · On-site

Entry level

Level 4 No required nights or weekends! Off major holidays! No prior property tax experience required. Track property taxes for all active 21st Mortgage loans to ensure no homes are lost to tax sale or foreclosure. Ensur…

Skills: Property Tax Tracking, Escrow Management, Multitasking, Organizational Skills, Microsoft Excel

21st Mortgage Corporation logo

Receptionist

21st Mortgage Corporation

Knoxville, Tennessee, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Excellent Benefits
  • Posted 12d ago
  • ~40 hrs/week

Responsibilities

The receptionist is responsible for answering incoming calls, greeting customers, and routing calls to the appropriate team members. Additional duties include managing the front desk, checking in visitors, and processing parking validations.

Requirements

Candidates must have a high school diploma and a clear speaking voice with professional phone etiquette. A positive attitude and the ability to multi-task in a fast-paced environment are required.

Full job description

Receptionists will answer incoming calls routed to the reception queue.  The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21st team member or department to transfer the call. May be required to sit at the front desk. Front desk duties during business hours may include answering calls, greeting customers and vendors, checking in visitors, and processing parking validations.

ESSENTIAL FUNCTIONS:

  • Answering incoming calls and setting the tone for the customer experience by greeting the customer with a friendly and clear voice.
  • Routing incoming calls to the correct team member or department.

QUALIFICATIONS:

  • Must have a clear speaking voice and professional phone etiquette.
  • Must have a positive attitude. 
  • Must be comfortable multi-tasking while in a fast-paced environment.
  • Accurate, fast typing skills.

Highschool diploma required

Business Unit -

21st Mortgage

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Related keywords

ReceptionistFront DeskCall RoutingCustomer ExperienceManufactured Home LendingMortgage IndustryAdministrative SupportVisitor Check-inParking Validations

About 21st Mortgage Corporation

LinkedInVisit site

Your Success Begins Here!

Industry
Financial Services
Company size
1,001-5,000 employees
Founded
1995
Headquarters
Knoxville, Tennessee
LinkedIn followers
5,563

21st Mortgage Corporation is a full-service lender specializing in manufactured and mobile home loans. Since opening its doors in 1995, 21st has been a market leader in providing innovative loan programs for affordable housing across 46 states in the US. 21st Mortgage has two locations, in Downtown and West Knoxville, and maintains an energetic, team driven office environment. Since 2006, 21st Mortgage has been the largest employer of University of Tennessee, Maryville College, and East Tennessee State University graduates. A variety of career paths are offered to continuously engage, challenge, and develop team members after beginning their career. With competitive wages, one of the top benefits packages in Knoxville, and a structured, paid training program, your success begins here. 21st Mortgage has dedicated programs for community outreach, team building opportunities, professional and leadership development, and engagement within the office to match company culture. 21st Mortgage is a family-like environment that will supply you with all the resources necessary for you to achieve success within your career. 21st is always looking for motivated, dynamic professionals who are looking to advance in the finance industry. The Financial Counselor entry-level position requires no previous experience, but offers a wealth of training to ensure your success. Learn more about 21st Mortgage and Begin Your Success with us! NMLS ID # 2280 (www.nmlsconsumeraccess.org)

Offices: 620 Market St, Knoxville, Tennessee 37902, US

Offering lending to manufactured housing retailersmortgage brokers and directly to consumers nationwideMortgageFinanceFinancial Services
View all jobs at 21st Mortgage Corporation

About 21st Mortgage Corporation

LinkedInVisit site

Your Success Begins Here!

Industry
Financial Services
Company size
1,001-5,000 employees
Founded
1995
Headquarters
Knoxville, Tennessee
LinkedIn followers
5,563

21st Mortgage Corporation is a full-service lender specializing in manufactured and mobile home loans. Since opening its doors in 1995, 21st has been a market leader in providing innovative loan programs for affordable housing across 46 states in the US. 21st Mortgage has two locations, in Downtown and West Knoxville, and maintains an energetic, team driven office environment. Since 2006, 21st Mortgage has been the largest employer of University of Tennessee, Maryville College, and East Tennessee State University graduates. A variety of career paths are offered to continuously engage, challenge, and develop team members after beginning their career. With competitive wages, one of the top benefits packages in Knoxville, and a structured, paid training program, your success begins here. 21st Mortgage has dedicated programs for community outreach, team building opportunities, professional and leadership development, and engagement within the office to match company culture. 21st Mortgage is a family-like environment that will supply you with all the resources necessary for you to achieve success within your career. 21st is always looking for motivated, dynamic professionals who are looking to advance in the finance industry. The Financial Counselor entry-level position requires no previous experience, but offers a wealth of training to ensure your success. Learn more about 21st Mortgage and Begin Your Success with us! NMLS ID # 2280 (www.nmlsconsumeraccess.org)

Offices: 620 Market St, Knoxville, Tennessee 37902, US

Offering lending to manufactured housing retailersmortgage brokers and directly to consumers nationwideMortgageFinanceFinancial Services
View all jobs at 21st Mortgage Corporation

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