* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate new and existing customer relationships and recommend…
* Provide prompt, efficient and friendly service to all customers * Explore customer financial needs to recommend services and products * Conduct business development visits to promote the bank s services and products * …
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate customer relationships, new and existing account hold…
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate customer relationships, new and existing account hold…
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate customer relationships, new and existing account hold…
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* Assist customers with consumer loan inquiries * Maintain a basic working knowledge of lending products and services * Maintain a satisfactory service level regarding call volumes and document preparation * Interview cu…
Skills: Loan Processing, Customer Service, Data Entry, Typing, PC Knowledge
* Answer incoming calls * Troubleshoot and resolve technical problems; escalate accordingly * Act as a liaison between company employees and the IT support departments * Support and monitor various software, applications…
Skills: Technical Troubleshooting, Customer Service, Microsoft Office, Verbal Communication, Written Communication
* Respond to RFP's submitted by management to initiate recruiting * Review all applications and resumes * Complete initial phone screening and interviewing * Maintain applicant system and properly code each candidate * W…
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate customer relationships, new and existing account hold…
* Administer and support applications utilized by the organization to include upgrades, maintenance, and enhancements o This could include revising logic, troubleshooting bugs, testing corrections, and verifying function…
Skills: Application Administration, Troubleshooting, System Configuration, Project Metrics, Vendor Management
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate customer relationships, new and existing account hold…
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate new and existing customer relationships and recommend…
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate customer relationships, new and existing account hold…
* Accurate handling of customer Bank Account Verification requests, deceased customer claims, customer requests for POD beneficiary information, and incoming department mail * Review legal documentation provided and refe…
Skills: Bank Account Verification, Legal Documentation Review, Regulatory Compliance, Microsoft Office, Customer Service
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate customer relationships, new and existing account hold…
* Assist with day to day activities within the Finance Department assigned * Assist the Accounting and General Ledger departments with journal entries and research related to the Mortgage Company and other related task *…
Skills: Journal Entries, Monthly Reconciliations, Microsoft Office, Communication Skills, Multi-tasking
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate customer relationships, new and existing account hold…
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate new and existing customer relationships and recommend…
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Full-time
high school
Posted 15d ago
~40 hrs/week
Responsibilities
Provide exceptional customer service by processing financial transactions and managing cash operations in a high-volume environment. Evaluate customer needs to recommend bank products and achieve monthly new account production goals.
Requirements
Requires a high school diploma or equivalency and must be at least 18 years old. Six months of retail or customer service experience is preferred, along with the ability to work a flexible schedule.
Full job description
Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Evaluate new and existing customer relationships and recommend bank products and services to support their financial success Follow established policies in accordance with the bank and the supervisor s direction Accountable for the personal achievement of monthly new account production as assigned by upper management Participate in an active sales environment that may require in-store aisle prospecting Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations Receive cash and checks for deposit, verify amounts, and look for check endorsements Examine cash carefully to guard against acceptance of counterfeit checks and identification Enter transactions into computer and issue customer receipts Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit Process western union wires and cash advances Cross-sell bank services and products Provide bank services to a diverse customer base, including a large Spanish speaking population Perform other tasks requested by supervisors as they relate to the bank and its functions * Regular and predictable attendance and punctuality
* Approval limits will be based upon established authority levels
Environmental and Physical Requirements: Required to stand or walk for extended periods of time dependent upon branch location Ability to work in a high volume, stressful and noisy environment Schedules are prepared based on business need and subject to change at any time Operate a computer and other office machinery * Ability to lift up to 50 lbs.
FNBT is an equal opportunity employer.
Qualifications
At least 18 years of age High school diploma, high school equivalency or currently attending high school Six months of work experience in a retail or customer service environment preferred Must be able to work a flexible schedule including evenings, weekends, and holidays Must successfully pass background investigation according to company policy Must be able to get along with co-workers and work effectively in a team environment
Related keywords
Personal BankingCashier's ChecksMoney OrdersWestern UnionCertificates Of DepositBank WiresCounterfeit DetectionRetail BankingFinancial ServicesAccount Production
First National Bank Texas (FNBT) and First Convenience Bank (FCB), a division of FNBT, remain dedicated to providing customers with quality financial products and services. Our bank was originally founded in 1901 in the Central Texas town of Killeen, only 19 years after the city was established. From our humble beginnings, we have grown to over $4 billion in assets and operate in over 340 locations in Texas, Arizona, Arkansas, and New Mexico.
Our bank has grown in many ways over the years, but our focus and commitment remain the same—providing customers with great banking solutions and world-class service. More than a century ago, we began the tradition of being a great community bank focused on the financial success of our customers. Today, more than 3,200 dedicated banking professionals carry on and maintain that established custom.
So much has changed since 1901, but our commitment to putting our customers first has not. As we continue to grow and serve customers, we remain committed to providing a combination of modern banking convenience and old-fashioned service.
Offices: 507 N Gray St, Killeen, Texas 76541, US · 233 S New York Ave, Alamogordo, New Mexico 88310, US · 400 Eubank Blvd NE, Albuquerque, New Mexico 87123, US · 4201 Central Ave NW, Albuquerque, New Mexico 87105, US · 2701 Carlisle Blvd NE, Albuquerque, New Mexico 87107, US
First National Bank Texas (FNBT) and First Convenience Bank (FCB), a division of FNBT, remain dedicated to providing customers with quality financial products and services. Our bank was originally founded in 1901 in the Central Texas town of Killeen, only 19 years after the city was established. From our humble beginnings, we have grown to over $4 billion in assets and operate in over 340 locations in Texas, Arizona, Arkansas, and New Mexico.
Our bank has grown in many ways over the years, but our focus and commitment remain the same—providing customers with great banking solutions and world-class service. More than a century ago, we began the tradition of being a great community bank focused on the financial success of our customers. Today, more than 3,200 dedicated banking professionals carry on and maintain that established custom.
So much has changed since 1901, but our commitment to putting our customers first has not. As we continue to grow and serve customers, we remain committed to providing a combination of modern banking convenience and old-fashioned service.
Offices: 507 N Gray St, Killeen, Texas 76541, US · 233 S New York Ave, Alamogordo, New Mexico 88310, US · 400 Eubank Blvd NE, Albuquerque, New Mexico 87123, US · 4201 Central Ave NW, Albuquerque, New Mexico 87105, US · 2701 Carlisle Blvd NE, Albuquerque, New Mexico 87107, US