Denver, Colorado, United States · On-site
$9k–$9k/yr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $8,892.00 - $8,892.00 Salary Operations Manager – Seasonal 8/17/26 through 11/15/26 Thirteenth Floor Entertainment Group is the nation's…
Skills: Operational leadership, Staff scheduling, Crowd control, Event management, Team supervision
Denver, Colorado, United States · On-site
$9k–$9k/yr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $8,892.00 - $8,892.00 Salary Operations Manager – Seasonal 8/17/26 through 11/15/26 Thirteenth Floor Entertainment Group is the nation's…
Skills: Operational leadership, Staff scheduling, Crowd control, Event management, Team supervision
Denver, Colorado, United States · On-site
$9k–$9k/yr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $8,892.00 - $8,892.00 SalaryJob Shift: Any Lead Production Tech – Seasonal 8/17/26 through 11/15/26 Thirteenth Floor Entertainment Group…
Skills: Audio playback, Troubleshooting, Technical maintenance, Team leadership, Atmospheric effects
Denver, Colorado, United States · On-site
$9k–$9k/yr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $8,892.00 - $8,892.00 SalaryJob Shift: Any Lead Production Tech – Seasonal 8/17/26 through 11/15/26 Thirteenth Floor Entertainment Group…
Skills: Technical troubleshooting, Audio playback, Atmospheric effects, Electrical safety, Pneumatic systems
La Verne, California, United States · On-site
$20/hr–$25/hr
Job DetailsJob Location: LA VERNE, CA 91750Position Type: SeasonalSalary Range: $20.00 - $25.00 Hourly Production Driver – Seasonal 📍 Los Angeles, CA 90015 Thirteenth Floor Entertainment Group is the nation's lead…
Skills: Box truck driving, Stake-bed truck driving, Load securement, Weight distribution, Vehicle inspection
La Verne, California, United States · On-site
$20/hr–$25/hr
Job DetailsJob Location: LA VERNE, CA 91750Position Type: SeasonalSalary Range: $20.00 - $25.00 Hourly Production Driver – Seasonal 📍 Los Angeles, CA 90015 Thirteenth Floor Entertainment Group is the nation's lead…
Skills: Box truck driving, Stake-bed truck driving, Load securement, Weight distribution, Vehicle inspection
Denver, Colorado, United States · Remote Solely
$16/hr–$16/hr
Job DetailsJob Location: Denver, CO 80205Position Type: SeasonalSalary Range: $16.00 - $16.00 HourlyJob Shift: Any Job Title: Customer Service Representative (seasonal) Location: Fully Remote Reports To: Customer Service…
Skills: Written Communication, Verbal Communication, Customer Service, Problem Solving, Microsoft Office
Denver, Colorado, United States · Remote Solely
$16/hr–$16/hr
Job DetailsJob Location: Denver, CO 80205Position Type: SeasonalSalary Range: $16.00 - $16.00 HourlyJob Shift: Any Job Title: Customer Service Representative (seasonal) Location: Fully Remote Reports To: Customer Service…
Skills: Written Communication, Verbal Communication, Customer Service, Multitasking, Microsoft Office
Denver, Colorado, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $16.27 - $16.27 Hourly Job Title: Bartender (Seasonal) Step into the excitement of Thirteenth Floor Entertainment Group, the nation’s le…
Skills: Mixology, Customer Service, POS Systems, Cash Handling, Alcohol Safety
Denver, Colorado, United States · On-site
$20/hr–$20/hr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $20.00 - $20.00 HourlyJob Shift: Any Production Technician – Seasonal Thirteenth Floor Entertainment Group is the nation's leading creat…
Skills: Audio Playback Equipment, Fog Machine Operation, Technical Troubleshooting, AC/DC Electrical Safety, Low-voltage Wiring
Denver, Colorado, United States · On-site
$20/hr–$20/hr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $20.00 - $20.00 Hourly Cashier– Seasonal Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven…
Skills: Cash Handling, Customer Service, Square POS, Upselling, Inventory Management
Denver, Colorado, United States · On-site
$20/hr–$20/hr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $20.00 - $20.00 HourlyJob Shift: Any Production Technician – Seasonal Thirteenth Floor Entertainment Group is the nation's leading creat…
Skills: Audio Playback Equipment, Fog Machine Operation, Technical Troubleshooting, AC/DC Electrical Safety, Low-voltage Wiring
Denver, Colorado, United States · On-site
$6k–$7k
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $6,000.00 - $7,000.00 SalaryJob Shift: Any Event Payroll & Timekeeping Coordinator – Seasonal Thirteenth Floor Entertainment Group is th…
Denver, Colorado, United States · On-site
$20/hr–$20/hr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $20.00 - $20.00 Hourly Event Staff– Seasonal Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-dr…
Skills: Traffic Flow Management, Customer Service, Crowd Management, Event Operations, Safety Monitoring
Denver, Colorado, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $16.27 - $16.27 Hourly Job Title: Bartender (Seasonal) Step into the excitement of Thirteenth Floor Entertainment Group, the nation’s le…
Skills: Mixology, Customer Service, POS Systems, Cash Handling, Alcohol Safety
Denver, Colorado, United States · On-site
$20/hr–$20/hr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $20.00 - $20.00 Hourly Job Title: Makeup Artist (Seasonal) Step into the excitement of Thirteenth Floor Entertainment Group, the nation’…
Skills: Special Effects Makeup, Prosthetic Application, Airbrushing, Hand-painting, Time Management
Denver, Colorado, United States · On-site
$20/hr–$20/hr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $20.00 - $20.00 Hourly Cashier– Seasonal Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven…
Skills: Cash Handling, Square POS, Customer Service, Upselling, Inventory Management
Denver, Colorado, United States · On-site
$20/hr–$20/hr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $20.00 - $20.00 Hourly Event Staff– Seasonal Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-dr…
Skills: Crowd Management, Customer Service, Traffic Flow Management, Event Operations, Communication
Denver, Colorado, United States · On-site
$6k–$7k/yr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $6,000.00 - $7,000.00 SalaryJob Shift: Any Event Payroll & Timekeeping Coordinator – Seasonal Thirteenth Floor Entertainment Group is th…
Skills: Payroll Administration, Timekeeping Coordination, California Wage and Hour Law, Paycom, ADP
Denver, Colorado, United States · On-site
$20/hr–$20/hr
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $20.00 - $20.00 Hourly Job Title: Makeup Artist (Seasonal) Step into the excitement of Thirteenth Floor Entertainment Group, the nation’…
Skills: Special Effects Makeup, Prosthetic Application, Airbrushing, Hand-painting, Time Management
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The Operations Manager oversees all on-site departments, including ticketing, security, and guest services, to ensure the event runs efficiently. They are responsible for managing staff, coordinating with vendors, and maintaining safety and quality standards throughout the event season.
Candidates must have 3–5 years of experience in live event or venue operations, with at least one year in a management role. The position requires the ability to work evenings, weekends, and extended hours in an active, on-site environment.
Job DetailsJob Location: Denver, CO 80216Position Type: SeasonalSalary Range: $8,892.00 - $8,892.00 Salary
Operations Manager – Seasonal
8/17/26 through 11/15/26
Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.
Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.
As our Seasonal Operations Manager, you're the boots-on-the-ground force that keeps every department aligned, every guest moving, and every night running without a hitch. You'll work directly alongside the General Manager to ensure our event operates at peak efficiency from first build to final strike.
Serve as direct supervisor for all operational departments, including parking, ticketing, retail, custodial, guest services, general event staff, and security
Partner with the General Manager to develop, implement, and continuously refine SOPs for every aspect of the event
Lead recruitment, onboarding, and scheduling of operations staff to ensure optimal shift coverage nightly
Approve operational staff timecards and maintain accurate, up-to-date labor tracking
Lead pre-show briefings with department leads each night, communicating priorities, updates, and expectations
Serve as the primary on-site point of contact for all vendors during build, show, and strike periods
Event Preparation & Execution
Oversee build and strike of event infrastructure in coordination with department leads and external vendors
Ensure all stations are fully staffed, stocked, and show-ready before guest arrival each night
Implement and enforce operational workflows for crowd control, queue management, and emergency access
Monitor guest flow in real time throughout the night, proactively addressing congestion, signage gaps, and staffing needs
Conduct quality control walkthroughs each show night to uphold standards for cleanliness, safety, and guest experience
Communication & Team Support
Maintain ongoing communication with the General Manager on operational needs, staff performance, and guest feedback
Partner with Guest Services to resolve guest concerns and incidents quickly and professionally
Be a visible, accessible presence across all departments—supporting morale and empowering on-the-ground problem-solving
Champion a culture of accountability, professionalism, and teamwork throughout the operations staff
Logistics & Safety
Ensure proper placement and maintenance of all event signage—directional, safety, and informational—for clear guest navigation
Support the General Manager in emergency planning and enforce all safety protocols including access control, egress pathways, and regulatory compliance
Monitor custodial needs throughout the event, coordinating rapid responses to spills, restroom issues, and trash overflow
3–5 years of experience in live event, theme park, or venue operations; at least 1 year in a management or supervisory role preferred
Demonstrated success managing multiple departments in fast-paced, high-volume environments
Strong communication and leadership skills with the ability to stay calm and decisive under pressure
Working knowledge of staff scheduling platforms, timecard systems, and basic safety protocols
Ability to stand, walk, and navigate indoor and outdoor event spaces—including uneven terrain and crowded areas—for extended periods; ability to lift up to 30 lbs as needed
Availability to work evenings, weekends, and extended hours throughout the season
Must be 18 years of age or older
Compensation & Employment Details
Total Comp for season: $8892 paid biweekly ( 8/17 to 11/15/2026)
Pursuant to Colorado’s Equal Pay for Equal Work Act, the hourly pay rate for this position is listed above.
Benefits: This position is not eligible for company-sponsored benefits.
Sick Accrual: Employees will accrue paid sick leave as required under Colorado law.
Benefits: This position is not eligible for company-sponsored benefits.
Sick Accrual: Employees will accrue paid sick leave as required under Colorado law.
Expected Season Duration: Late September - Early November 2026
Work Schedule: Evenings, weekends, and holidays required during the operational season.
This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.
E-Verify
Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.
Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, ancestry, disability, age, genetic information, military or veteran status, or any other characteristic protected by law.
Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting [email protected].
Thirteenth Floor Entertainment Group
Thirteenth Floor Entertainment Group (“TFEG”) is the world’s largest producer and operator of theme park-quality entertainment events. TFEG currently operates 32 attractions, including haunted houses, Halloween festivals and year-round location-based entertainment venues. TFEG continues to set the bar for themed live entertainment, operating in 17 cities across the United States. TFEG is headquartered in Denver, CO with offices in Austin, TX and Los Angeles, CA. Learn more at ThirteenthFloor.com.
Offices: 3400 E 52nd Ave, Denver, Colorado 80216, US · 523 E. Highland Mall Blvd, Austin, Texas 78752, US · 1203 E. Commerce St., San Antonio, Texas 78205, US · 2814 W. Bell Rd., Phoenix, Arizona 85053, US
Thirteenth Floor Entertainment Group
Thirteenth Floor Entertainment Group (“TFEG”) is the world’s largest producer and operator of theme park-quality entertainment events. TFEG currently operates 32 attractions, including haunted houses, Halloween festivals and year-round location-based entertainment venues. TFEG continues to set the bar for themed live entertainment, operating in 17 cities across the United States. TFEG is headquartered in Denver, CO with offices in Austin, TX and Los Angeles, CA. Learn more at ThirteenthFloor.com.
Offices: 3400 E 52nd Ave, Denver, Colorado 80216, US · 523 E. Highland Mall Blvd, Austin, Texas 78752, US · 1203 E. Commerce St., San Antonio, Texas 78205, US · 2814 W. Bell Rd., Phoenix, Arizona 85053, US
