Rochester, New York, United States · Hybrid
$23/hr–$24/hr
Ready to Make a Difference? If you're passionate about helping individuals overcome barriers to care and connecting them with the resources they need to thrive, we encourage you to apply today. Join FLIPA and become part…
Skills: Communication, Problem-solving, Customer Service, Care Coordination, Referral Management
Rochester, New York, United States · On-site
$75k–$105k/yr
A Day in Your Life at MKS: As a Test Engineer at MKS, you will work with Principal and Senior Test Engineers, Product Support engineers, and test technicians to support the deployment, development, and documentation of a…
Skills: Project Management, LabVIEW, Problem-Solving, Technical Documentation, Hardware Verification
Rochester, New York, United States · Hybrid
Ready to Make a Difference? If you're passionate about helping individuals overcome barriers to care and connecting them with the resources they need to thrive, we encourage you to apply today. Join FLIPA and become part…
Skills: Care Coordination, Care Management, Trauma-informed Engagement, Person-centered Engagement, Community Partnership Development
Rochester, New York, United States · On-site
$18/hr–$19/hr
Job Description An Inventory Specialist works with and reports to the General Manager and is responsible for HUB operation while performing the following duties. Other duties may be assigned. Primary Duties and Responsib…
Skills: Inventory Management, Merchandising, Forklift Operation, Cycle Counting, Order Fulfillment
Rochester, New York, United States · On-site
$58k–$61k/yr
Description SANY’s Citizenship and Science Academy of Rochester (Grades 3-5) is excited to announce the opening of an Elementary Teacher role for the 2026-2027 academic year. As a result, we are looking for dynamic and c…
Skills: Lesson Planning, Classroom Management, Pedagogy, Data Analysis, Instructional Design
Rochester, New York, United States · On-site
Description Position Summary: The Community Health Worker- Navigator is responsible for conducting Health-Related Social Needs (HRSN) Screenings within the Social Care Network (SCN) to identify unmet needs and ensure mem…
Skills: HRSN Screening, Case Management, Healthcare Coordination, Data Entry, Member Engagement
Rochester, New York, United States · On-site
$50k–$56k/yr
At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technic…
Skills: HVAC Maintenance, Troubleshooting, Refrigeration Systems, Electrical Components, Mechanical Components
Rochester, New York, United States · On-site
$23/hr–$24/hr
Description Maintenance Technician – Affordable Housing | Rochester, NY Salary: $23.00 - $24.00 | Full-Time | Monday–Friday, 40hrs | On-Call Rotation Keep Communities Running, Keep Families Thriving At Conifer Realty, be…
Skills: Painting, Drywall, Plumbing, Electrical, Flooring
Rochester, New York, United States · On-site
$94k–$141k/yr
At Re:Build Optimation, we specialize in delivering custom-engineered process equipment and automated systems to clients across the globe. With nearly 40 years of experience in complex chemical process systems, we have b…
Skills: Machine Design, Industrial Automation, SolidWorks, Project Management, Team Leadership
Rochester, New York, United States · On-site
$19/hr–$22/hr
With over 50 years of excellence, Precise Tool & Manufacturing Inc. is a family-owned, Rochester-based leader in advanced CNC machining and custom manufacturing. Our 280,000 sq. ft. facility houses more than 160 CNC mach…
Skills: Assembly, Blueprint Reading, Hand Tools, Power Tools, Pallet Jack Operation
Rochester, New York, United States · On-site
$20/hr–$22/hr
Summary: The Clinical Research Assistant supports the conduct of clinical trials by performing protocol-required procedures, coordinating study activities, and engaging directly with study participants. This role is resp…
Skills: Clinical Trial Coordination, Patient Recruitment, Informed Consent, Phlebotomy, EKG
Rochester, New York, United States · On-site
$33k–$35k/yr
The Seneca Nation, through its business subsidiary, Seneca Holdings, is now the proud owner of the Rochester Knighthawks, ensuring the franchise’s future in a city where the roots of lacrosse run deep. At Seneca Holdings…
Skills: Outbound Sales, Customer Relationship Management, Lead Prospecting, Account Management, Ticket Sales
Rochester, New York, United States · On-site
$33k–$35k/yr
The Seneca Nation, through its business subsidiary, Seneca Holdings, is now the proud owner of the Rochester Knighthawks, ensuring the franchise’s future in a city where the roots of lacrosse run deep. At Seneca Holdings…
Skills: Outbound Sales, Lead Prospecting, Customer Relationship Management, Ticketmaster Archtics, Microsoft Office
Rochester, New York, United States · On-site
$16/hr–$23/hr
Position Summary The Assistant Maintenance Technician cleans and maintains assigned properties, insuring safe, clean, and sanitary housing and office environments for those properties. This position will be responsible f…
Skills: Cleaning, Painting, Basic Plumbing, Basic Electrical, Basic HVAC
Rochester, New York, United States · On-site
$19/hr–$22/hr
About LiDestri Foods LiDestri Foods has grown from our roots as a pasta sauce and salsa manufacturer to become an R&D engine, formulating and producing innovative food products for our national and retailer brand partner…
Skills: Machine Operation, Troubleshooting, GMP Standards, SOP Compliance, Documentation
Rochester, New York, United States · On-site
$19/hr
Since 1933, Heath Consultants Incorporated is the leading provider of services and equipment to the natural gas and utility industry. Heath Consultants Incorporated is actively hiring Meter Reader Technicians who are ser…
Skills: Meter Reading, Customer Service, Computer Proficiency, Field Operations, Route Management
Buffalo, New York, United States · Hybrid
$65k–$70k/yr
Purpose: Five Star Bank is seeking a System Analyst I - Digital Banking role that supports the delivery, testing, maintenance, and enhancement of the bank’s digital banking platforms, including mobile, online, and …
Skills: Systems Analysis, Quality Assurance Testing, Digital Banking, Technical Support, Requirements Gathering
Buffalo, New York, United States · Hybrid
$65k–$70k/yr
Purpose: Five Star Bank is seeking a System Analyst I - Digital Banking role that supports the delivery, testing, maintenance, and enhancement of the bank’s digital banking platforms, including mobile, online, and …
Skills: Systems Analysis, Quality Assurance Testing, Digital Banking Platforms, Requirements Gathering, Technical Specification Design
Rochester, New York, United States · On-site
$77k–$92k/yr
NYS Registered Nurse professional license is require for this opportunity Role and Responsibilities The Home Care Quality Assurance (QA) Specialist is responsible for monitoring, evaluating, and improving the quality of …
Skills: Quality Assurance, Clinical Auditing, OASIS Documentation, Regulatory Compliance, Utilization Review
Rochester, New York, United States · On-site
$18/hr–$18/hr
Company Overview At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides an…
Skills: Driving, Battery Swapping, Vehicle Maintenance, Problem Solving, Communication
Rochester, New York, United States • Hybrid
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The specialist serves as the primary contact for members to resolve inquiries regarding referrals, authorizations, and care coordination. They bridge communication gaps between members, providers, and community organizations to improve member satisfaction and ensure compliance.
Requires a Bachelor's degree in a related field such as Social Work or Public Health, or a minimum of 3 years of experience in member services or healthcare. Strong communication and problem-solving skills are essential, with a preference for bilingual candidates and experience in Medicaid.
Ready to Make a Difference?
If you're passionate about helping individuals overcome barriers to care and connecting them with the resources they need to thrive, we encourage you to apply today. Join FLIPA and become part of a mission-driven team dedicated to improving health outcomes and strengthening communities across Upstate New York.
Title: SCN Member Services Specialist
Reports To: TBD
Location: Hybrid (Periodic in-person meetings required)
About Forward Leading IPA (FLIPA)
Forward Leading IPA (FLIPA) is a nonprofit membership association of safety net providers dedicated to improving healthcare outcomes for underserved populations across Upstate New York. Through integrated primary care, behavioral health, and social care services, FLIPA works collaboratively with healthcare providers and community organizations to address the whole-person needs of the communities we serve.
Position Summary
The Member Service Specialist is a dedicated position within the Internal Hub responsible for member status visibility, complaint prevention, coordination issue resolution, and compliance support. This role serves as SCN's primary contact for members seeking updates regarding referrals, services, authorizations, and care coordination activities. The Member Service Specialist bridges communication gaps between members, care managers, providers, community organizations, and the Internal Hub to ensure members receive accurate information and timely assistance. This position plays a critical role in reducing complaints, improving member satisfaction, and supporting SCN's accountability and reporting obligations as a lead entity.
Key Responsibilities
Qualifications
Preferred Qualifications
Compensation
$23.00 – $24.00 per hour, commensurate with education and experience.
Benefits
Throughout our region, hundreds of dedicated professionals at behavioral health organizations, substance use agencies, and community health centers serve our most vulnerable populations. Their patients’ challenges can be complex. At Forward Leading Independent Provider Association (FLIPA), our holistic model helps members to better serve patients across a 17-county area. We help members collaborate more effectively. Learn each other’s best practices. Share vital data for a bigger, clearer picture of patients’ needs.
View all jobs at Forward Leading Independent Provider Association (FLIPA)
