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$65k–$72k/yr
Full-time
bachelor degree
Medical coverage, Dental coverage, Vision coverage, 401(k) plan, Tuition reimbursement program, Paid time off
Posted 4d ago
Apply by Aug 21
~40 hrs/week
Responsibilities
The NOC Network Analyst provides 24/7 support for network operations, including alarm monitoring, incident resolution, and technical leadership during critical network events. The role also involves managing network infrastructure, administering servers, and enforcing standard operating procedures to ensure optimal network performance.
Requirements
Candidates must be U.S. citizens capable of passing a DHS background check and possess at least 5 years of IT support experience. A bachelor's degree is required, along with specific certifications such as Cisco CCNA/CCNP and networking-related cloud or SD-WAN certifications.
Full job description
This position is a customer facing and is located at customer's site.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
The Network Operations Center (NOC) Network Analyst provides support for Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) and Network Operations in a 24x7x365 environment.
Job Duties/Responsibilities:
This role will include, but will not be limited to the following responsibilities:
Provide alarm monitoring/response, any needed escalation and resolution of incidents and mentoring of junior analysts through incident resolution process.
Troubleshoot network systems when necessary and make improvements to the network.
Take technical lead of critical network incidents and drive internal and external resources in troubleshooting efforts
Manage and administer Windows and Linus servers.
Manage and administer a range of network operations tools applications to include Juniper firewalls, Cisco Firewalls, Cisco WLAN, Extreme Management Center (XMC) and Extreme NAC.
Utilizes software and hardware tools and identifies and diagnoses problems and factors affecting network performance.
Experience with operating and maintaining a Software-defined Wide Area Network (SD-WAN) architecture.
Experience working with cloud-based networks.
Support all operational security requirements for network devices and network operations tools applications
Support of the following NOC functional areas that include, but are not limited to:
Wireless LAN
Firewall management
Internet Protocol (IP) address management
Domain Name Server (DNS) administration Understand dynamic multipoint VPNs
Strong written and verbal communication skills
Establish plans and goals for self that meet the customer’s current or future project’s needs
Prepare or participate in preparing NOC performance reports as required
Monitor, create, edit, and enforce all standard operating procedures, processes and timelines
Required Clearance:
Public Trust (#publictrust)
Required Qualifications:
Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
Bachelor’s degree in related field or equivalent experience
5 years of experience in IT support or related field, preferability in network engineering or operations
2 years of experience providing network support in one or more of the following areas:
Windows 2016, 2022 and/or Linux server management support and administration.
Experience troubleshooting and fixing LAN/WAN network incidents
Availability to work first, second, or third shift hours (generally 9PM to 7AM) and weekends to support mission requirements
Desired Qualifications:
Experience using and managing SPLUNK search heads
Cisco CCNP certification
Juniper JNCIA-SEC certification
Extreme certifications covering switching or network access control
Ability to obtain Top Secret/SCI security clearance if required
Our NOC Network Analyst's earn between $65,000 - $72,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone
Weekly Hours:
40
Time Type:
Regular
Location:
Mesa, Arizona
AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.
We understand that our customers want an easier, less complicated life.
We’re using our network, labs, products, services, and people to create a world where everything works together seamlessly, and life is better as a result. How will we continue to drive for this excellence in innovation?
With you.
Our people, and their passion to succeed, are at the heart of what we do. Today, we’re poised to connect millions of people with their world, delivering the human benefits of technology in ways that defy the imaginable.
What are you dreaming of doing with your career?
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To learn more about joining AT&T, visit: http://www.att.jobs
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