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Skills: Front Of House Management, Guest Experience, Team Leadership, Staff Scheduling, Hiring And Interviewing
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Rhodes College
President's Office Coordinator
Memphis, Tennessee, United States · On-site
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$55k–$65k/yr
Full-time
Bonus, Comprehensive Training, Paid Time-off, 401k, Company Match, Medical Insurance
Posted 55d ago
Apply by Jun 12
~40 hrs/week
Responsibilities
The Service/Bar Manager oversees daily front-of-house operations, ensuring extraordinary guest experiences and quality service execution. Key duties include managing staff scheduling, hiring, and conducting bi-weekly inventory of bar supplies.
Requirements
Candidates must have at least 2 years of experience in high-volume, full-service restaurants. They should possess excellent communication skills and the ability to remain professional under pressure.
Full job description
Overview
With limited supervision, the Service/Bar Manager is responsible for the daily operations of the front of house functions at Firebirds Wood Fired Grill including appearance, guest experience, leadership of team members, scheduling of front of house positions, and effective communication with General Manager. Our Service/Bar Manager is accountable for ensuring extraordinary experiences through hospitality. Our Service/Bar Managers are responsible for executing quality and value in all steps of service, whether it be food execution, guest relations, or level of service. Our Service/Bar Managers play an active role in the dining room and are critical team members to ensuring extraordinary experiences for all our stakeholders.
Responsibilities
What we expect of you:
Engages with the team members and the guests
Maintains a strong presence in the dining room, bar, and front door in order to ensure the guests are well taken care of and steps of service are being executed
Oversees learning and development of hourly team
Organizes scheduling for front of house team members
Responsible for team development by interviewing and hiring front of house team members to maintain staffing goals
Manages bar inventory and ordering
Conducts inventory of wine, liquor, and beer bi-weekly in a team effort
Partners with the General Manager to ensure all operations run smoothly
What’s in it for you:
Excellent earning potential
Attainable bonus paid every other pay period
Comprehensive training
Three weeks of paid time-off annually
401k + company match
Competitive benefits - Medical, Dental, Vision, & Life Insurance
New store openings - several growth opportunities for all team members!
Holiday closures - closed on Christmas and Thanksgiving Day; early closures on Christmas Eve!
Qualifications
Minimum 2 years high volume, full-service restaurant experience
Warm, passionate, and committed to the industry
Excellent communication skills
Ability to remain calm, cool, and collected under pressure
Self-Actualized, motivated, and dependable
Self-discipline; maintained professional appearance
If you are seeking a position with growth opportunities, in depth learning and development, and supportive team members, then Fire Up your career and apply to Firebirds today!
Firebirds is an Equal Opportunity Employer.
Pay Range
USD $55,000.00 - USD $65,000.00 /Yr.
Related keywords
Front Of HouseBar ManagementHospitalityInventory ControlStaffingFull-Service RestaurantGuest RelationsService ExecutionHigh Volume
American Restaurant and Steakhouse serving authentic wood-fired steaks, seafood, specialty cocktails and select wines.
Industry
Restaurants
Company size
1,001-5,000 employees
Founded
2000
Headquarters
Charlotte, North Carolina
LinkedIn followers
13,468
Total funding
$2M
Firebirds Wood Fired Grill is a privately owned polished-casual American restaurant offering an energetic twist on the traditional grill, featuring a boldly flavored menu in an elevated, fire-centric atmosphere. Signature menu items include hand-cut steaks and fresh seafood seared over locally sourced hickory, oak or pecan wood on Firebirds’ exposed wood-fired grill. Complementing its inviting dining room, guests will find the award-winning FIREBAR® and a full-service patio with seasonal comforts. Guests can also enjoy Firebirds a variety of other ways, including ordering ToGo or delivery through the restaurant’s website, leveraging the concept’s premier catering services or hosting a group in one of the restaurants’ Private Dining Rooms. Firebirds partners with Alex’s Lemonade Stand Foundation year-round, having raised about $3.5 million for childhood cancer research through the sale of fresh-squeezed lemonade. The concept was named one of 10 ‘Breakout Brands’ by Nation’s Restaurant News and was awarded the Diners’ Choice Winner by OpenTable. Visit firebirdsrestaurants.com to become a member of Firebirds’ Inner Circle, make a reservation or order online.
Offices: 8700 Red Oak Blvd, Suite J, Charlotte, North Carolina 28217, US