Brentwood, Tennessee, United States · Hybrid
CompanyArchimedes Work Schedule Description (e.g. M-F 8am to 5pm)M-F Core Business Hours- Hybrid 3 Days in Office Hiring Manager : Full Name: First LastKendra Cochran Overview The Quality Assurance Team Lead will support…
Skills: Quality Assurance, Call Center Operations, Performance Monitoring, Customer Service, Excel
Brentwood, Tennessee, United States · On-site
$18/hr–$23/hr
Company Description At Audi Nashville, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more…
Skills: Customer Service, Vehicle Handling, Traffic Control, Safety Compliance, Attention To Detail
Brentwood, Tennessee, United States · Hybrid
Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary ca…
Skills: Financial Modeling, Variance Analysis, Budgeting And Forecasting, Advanced MS Excel, Data Translation
Brentwood, Tennessee, United States · Hybrid
Responsibilities Case Manager - Foster Care Program The ideal candidate must reside in the Southern MIDDLE TN area of the state: McMinnville, Manchester, Tullahoma, Lebanon, and Mt. Juliet. Universal Health Services, Inc…
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Brentwood, Tennessee, United States · On-site
Innovation Strategist – AI & Innovation Office The Innovation Strategist is responsible for identifying, evaluating, and driving innovative business and technology solutions that improve operational efficiency, enh…
Skills: AI Strategy, Innovation Management, Business Case Development, ROI Analysis, Supply Chain Optimization
Brentwood, Tennessee, United States · On-site
Job DetailsJob Location: Westgate I (WG) - Cool Springs - Brentwood, TN 37027Job Shift: DayJob Category: Health CareSUMMARY: This position provides ophthalmology care; assists the physician on staff; assesses, plans, imp…
Skills: Patient Triage, Medical History Recording, Diagnostic Testing, Electronic Medical Records, Patient Scheduling
Brentwood, Tennessee, United States · Remote OK
$18/hr–$20/hr
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Skills: Call Management, Patient Scheduling, Insurance Verification, EMR Systems, MS Office
Sacramento, California, United States · On-site
Overall Job Summary At Tractor Supply Company, pets and animals are part of the family, as as such, we're focused not only on providing the best products to care for them but also on the services needed to keep them happ…
Skills: Animal Care, Veterinary Assistance, Animal Handling
Brentwood, Tennessee, United States · On-site
Overall Job Summary This position is responsible for coordinating the centralized processing of unemployment claims and background screening, analyzing HR developments, and making recommendations on HR related matters. T…
Skills: HR compliance, Unemployment claims processing, Background screening, Policy auditing, Labor law compliance
Brentwood, Tennessee, United States · On-site
$15/hr–$16/hr
Pay Range $15.00 - $16.88 Purpose: Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building rela…
Skills: Customer Service, Salesforce, CRM Software, Relationship Building, Communication Skills
Brentwood, Tennessee, United States · On-site
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about…
Skills: Epic Cadence, Epic Ambulatory, Data Analysis, Provider Template Management, Scheduling Workflows
Brentwood, Tennessee, United States · On-site
Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for pe…
Skills: Medical Transcription, Data Entry, Typing, Written Communication, Verbal Communication
Brentwood, Tennessee, United States · On-site
$13/hr
The Brentwood YMCA is Now Hiring for Wellness Floor Attendant Position Type: Part-time Pay Range starts at $13 per hour (or more depending on experience) Shifts: Days and Times vary by location** Hey there! Do you love f…
Skills: Customer Service, Fitness Instruction, Equipment Guidance, Wellness Programming, Facility Maintenance
Brentwood, Tennessee, United States · On-site
Available Full-Time 12-Hour Shifts (7pm-7am) RN = $40.00/hr base pay 2nd shift differential = $0.75/hr Overnight shift (7p-7a) premium = base pay + $4.00/hr No PRN positions available at this time Benefits for Full-Time …
Skills: Nursing Care, Medication Administration, Patient Documentation, Emergency Response, Teamwork
Brentwood, Tennessee, United States · On-site
Responsibilities Business Development Marketing (a UHS company) Foundations Recovery Network (FRN) is a nationwide leader in the treatment of co-occurring addiction and mental health disorders. With 11 residential and ou…
Skills: Google Ads Management, PPC Optimization, Keyword Research, Email Marketing, Data Analysis
Brentwood, Tennessee, United States · Hybrid
$87k–$111k/yr
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join…
Skills: Nurse Management, Clinical Care, Post-Acute Care, Senior Living Management, Microsoft Windows
Brentwood, Tennessee, United States · Hybrid
Senior AR & Treasury Accounting Manager Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we p…
Skills: Accounts Receivable Management, Treasury Accounting, Cash Flow Forecasting, Working Capital Optimization, SOX Compliance
Brentwood, Tennessee, United States · On-site
$79k–$101k/yr
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join…
Skills: Case Management, Care Coordination, Value-Based Care, Clinical Care, Patient Assessment
Brentwood, Tennessee, United States · Hybrid
This is a hybrid position based at our beautiful corporate office located in Brentwood, TN, with on-site work required Monday through Wednesday. Essential Duties and Responsibilities The Clinical Operations Manager serve…
Skills: Clinical Operations, Practice Integration, Clinical Policy Development, Value-Based Care, Performance Monitoring
Brentwood, Tennessee, United States · On-site
Director of Market Operations – Full Time Florida | Multi-site (Travel Required) Lead Boldly. Build Big. Elevate Everything. What if your next leadership role wasn’t about managing status quo—but buildi…
Skills: Multi-unit Management, P&L Management, Financial Analysis, Strategic Leadership, Recruitment
Brentwood, Tennessee, United States • Hybrid
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The Quality Assurance Team Lead develops and enforces quality control standards for customer interactions across calls, emails, and chats. They provide constructive feedback to agents and collaborate with operations and training departments to align quality efforts with call center goals.
Candidates must have an associate's degree and at least one year of experience in call center, B2B, customer service, and healthcare or pharmacy services. Proficiency in Excel and call center software is required.
The Quality Assurance Team Lead will support our Call Center operations with emphasis on developing and enforcing quality control standards and criteria for evaluating customer interactions, including calls, emails, and chats. The role leads and drives efforts to continuously improve quality control processes and methodologies based on performance data and feedback.
The Quality Assurance Team Lead will be the Subject Matter Expert by delivering clear and constructive feedback to agents based on quality control evaluations, focusing on both strengths and areas of improvement. The role drives collaboration by coordinating with other inter-departmental functions such as operations and training, to align quality control efforts with overall call center goals.
What our team expects from you?
We are committed to helping humans by making medications more affordable for the people who need them.
Navitus Health Solutions is a pioneering pharmacy solutions provider, having launched one of the first transparent PBMs over 20 years ago. Unlike traditional PBMs that profit from opaque pricing, Navitus passes 100% of negotiated rebates and discounts directly to health plans and plan sponsors. Its clinical model is built to manage spend from the start, making key decisions that support member health while lowering costs. This in turn drives both immediate value and long-term savings, by managing trend over time. Navitus Health Solutions delivers a range of services through portfolio brands including Navitus, Lumicera and Archimedes. Owned by SSM Health and Costco Wholesale Corporation, the company serves over 18 million members across 800 clients, including public and private sector employers, unions, health plans and health systems. For more information, please visit www.navitus.com.
Offices: 2601 W Beltline Highway, Ste 600, Madison, WI 53713, US · 1025 West Navitus Drive, Appleton, WI 54913, US · 7501 N Capital Of Texas Hwy, Building C, Suite 200, Austin, TX 78731, US · 5350 E High Street, Suite 200, Phoenix, AZ 85054, US
