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![Mahindra and Mahindra Limited [Automotive and Farm Equipment Business] logo](/_next/image?url=https%3A%2F%2Fcrustdata-media.s3.us-east-2.amazonaws.com%2Fcompany%2Fa3868cec5487dd4eb2ed50df1a3f32b4184ba6cf98f891fec13af2dd237fd88c.jpg&w=96&q=75){kind=small}
Chennai, Tamil Nadu, India • On-site
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Provide remote diagnostic assistance and technical support for IC engine and electric vehicles using telematics and connected platforms. Manage helpdesk tickets, analyze failure patterns, and develop troubleshooting guides to improve vehicle uptime.
Requires a BE/B.Tech in Automobile, Mechanical, Electrical, or Mechatronics Engineering with 2 to 4 years of automotive technical support experience. Must be proficient in vehicle fault diagnosis, DTC interpretation, and connected vehicle technologies.
The objective of Support Engineer is providing remote diagnostic assistance and technical support for vehicles through connected vehicle platforms, telematics systems, diagnostic tools, and dealer support channels.
1) Technical Helpdesk Support - Monitor and analyze vehicle health data received through telematics and remote diagnostic platforms, perform remote fault diagnosis of IC engine vehciles & Electric vehicles therby improve vehicle uptime through proactive technical intervention
2) Data Analysis & Reporting - Analyze recurring field issues and identify trends / failure patterns and report diagnostic findings
3) Knowledge Management - Develop and maintain troubleshooting guides in support reporsitory by working closely with technical team
4) Helpdesk Ticket Management - Track and manage support tickets from initiation to closure, maintain records of diagnosis and corrective actions, prioritize cases based on vehicle downtime, customer impact and severity
BE/B.Tech in Automobile Engineering/Mechanical Engineering/ Electrical & Electronics engineering/Mechatronics
Around 2 to 4 years experience in technical support in Automotive industry
Primary Skills:
1) Experience in automotive troubleshooting
2) Exposure to latest technologies in automobiles including connected vehicle technologies, OTA etc.
3) Good analytical skills
4) Knowledge in automotive electricals and electronics
Secondary Skills:
1) Technical Proficiency: Vehicle fault diagnosis, in-vehicle network diagnostics, DTC interprtation
2) Behaviourial & Communication: Customer focused mindset, Strong verbal and written communication skills for effective communication with customer and technical teams
3) Problem-Solving: Aptitude for developing quick and effective solutions to field issues,
4) Project Management: Ability to manage multiple tasks and projects efficiently,
5) Attention to Detail: Ensuring accuracy in diagnosis
Capable People, Real Experiences
A USD 19.4 billion multinational group based in Mumbai, India, Mahindra provides employment opportunities to over 256,000 people across 100 countries. Mahindra operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, financial services and vacation ownership. In addition, Mahindra enjoys a strong presence in the agribusiness, aerospace, components, consulting services, defence, energy, industrial equipment, logistics, real estate, retail, steel, commercial vehicles and two wheeler industries. The Automotive and Farm Equipment Business is the largest contributor of the Mahindra Group’s revenue. With 30,000+ full time employees spread across 20 locations, Mahindra has a strong presence in India. Further it propels an entire manufacturing ecosystem of 1,200 suppliers and 3,500 dealers, thereby creating direct and indirect employment for over 200,000 individuals. Our Farm Equipment business is the number 1 tractor company in the world by volume. In addition to our focus on maintaining a leading position in the core tractor mechanization business, we strive to deliver on our aspiration of “Farm Tech Prosperity” thus enabling our customers and our communities to RISE. Our Automotive business is a full-range mobility player with a presence in almost every segment of the automobile industry. Our product portfolio ranges from world class SUVs, premium luxury UVs, sedans, pick-ups, light, medium and heavy commercial vehicles to three-wheelers. All these cater to a diverse customer base spanning across rural and semi-urban customers. Leveraging our growing dominance, domestic & international market penetration and recent strategic acquisitions, we aim to provide world class exeperience to our customers and team members.
Offices: Mahindra Towers, Akurli Road,, Mumbai, Maharashtra 400101, IN
There are currently 331 open transportation positions in Chennai, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mahindra and Mahindra Limited [Automotive and Farm Equipment Business], A.P. Moller - Maersk, Valeo, MSX International, Linxon, among others. Browse the listings above to see every active employer.
Yes — 30 of the 331 open transportation positions offer remote or hybrid work (12 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
![Mahindra and Mahindra Limited [Automotive and Farm Equipment Business] logo](/_next/image?url=https%3A%2F%2Fcrustdata-media.s3.us-east-2.amazonaws.com%2Fcompany%2Fa3868cec5487dd4eb2ed50df1a3f32b4184ba6cf98f891fec13af2dd237fd88c.jpg&w=48&q=75){kind=small}
