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Senior Global Product Support Engineer (all genders)
Villach, Carinthia, Austria · Hybrid
Mid level$10M raised
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Junior Global Product Support Engineer (all genders)
Villach, Carinthia, Austria · Hybrid
Entry level$10M raised
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Full-time
high school
14 Monthly Salary Payments, Hybrid Work Models
Posted 39d ago
~40 hrs/week
Responsibilities
The role involves troubleshooting, debugging, and maintaining software systems across the product portfolio to ensure hardware compatibility. You will support the software deployment process and provide onsite technical resolution for customers worldwide.
Requirements
Requires a technical education in software or electrical engineering (minimum technical high school) and proficiency in English. Candidates should possess strong troubleshooting skills and the ability to work in a multicultural team environment.
Full job description
The group you’ll be a part of
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
The impact you’ll make
As a Software Support and QA Engineer at Lam, you will be at the forefront of innovation by troubleshooting and debugging software programs. Your role is pivotal in developing software tools that support design, infrastructure, and technology platforms. Your expertise will determine hardware compatibility and influence design, ensuring seamless integration between software and hardware.
In this role, you’ll make an impact across Lam’s entire product portfolio of equipment working within our centralized software engineering team, collaborating with some of the brightest minds in the industry.
What you’ll do
be involved in all phases of the software development (SW) lifecycle, including the testing, analysis and maintenance of the software system
participate in the SW deployment process ensuring qualified Software Products are successfully installed at our customer's facilities
perform troubleshooting of system software related issues
perform in-house & onsite support of customer install base and resolution of customer issues
test, troubleshoot and propagate errors clearly to SW and HW Development Engineers
setup and maintain tool simulators, testing environments, lab support to reproduce issues found in field and verify SW solutions
understand customer technology & productivity needs and feedback those requirements into software development
prepare presentations to Lam internal stakeholders and customers travel worldwide wherever semiconductor customers are located (up to 25%
Who we’re looking for
Technical education in Soft- and Hardware -minimum HTL /technical high school – electrical engineering, software engineering or similar
Excellent Computer, troubleshooting and statistical process control skills
Proficient oral and written communication skills in English
Good knowledge of operating system principles and basic hardware capabilities
Preferred qualifications
Professional experience would be an asset, but not a requirement
Ability to establish successful relationships in a multicultural environment with external and internal customers
Structured Working Style (attention to details)
High degree of initiative, flexibility, and ability to work in a team
What We're Offering
This position is subject to the Austrian Collective Bargaining Agreement (CBA) for Employees in the Metal Technology Industry in the occupation group E depending on educational background. A higher payment is negotiable depending on education, expertise and skills. The monthly salary is paid 14 times per year.
Villach - a great place to live and work Follow the link www.welcome2villach.at and you will find on the spot the most important information about living, working and studying in and around Villach/Austria.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Related keywords
Semiconductor IndustryEtch and DepositionSoftware QASoftware Development LifecycleHardware CompatibilitySystem SoftwareTool SimulatorsTechnical SupportOperating SystemsElectrical EngineeringSoftware EngineeringStatistical Process ControlDebuggingTroubleshooting
Driving semiconductor breakthroughs that define the next generation. Trusted partner of the world’s leading chipmakers.
Industry
Semiconductor Manufacturing
Company size
10,001+ employees
Founded
1980
Headquarters
Fremont, CA
LinkedIn followers
476,160
Total funding
$10M
Lam Research Corp. (NASDAQ:LRCX) At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.
Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. We recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.
Ready to help define the future of technology? Join us: www.lamresearch.com/careers
Offices: 4650 Cushing Parkway, Fremont, CA 94538, US · 14-9, Gajangsaneopdong-ro, Osan-si, Gyeonggi-do 18103, KR · Sez-Straße, Villach, Carinthia 9500, AT · 11361 SW Leveton Dr, Tualatin, OR 97062, US · 1 Portola Ave, Livermore, California 94551, US
How many Technology jobs are open in Villach, Austria right now?
There are currently 63 open technology positions in Villach, Austria listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Villach, Austria?
Companies currently hiring include Infineon Technologies, Lam Research, Applied Materials, Tokyo Electron America, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Villach, Austria?
Yes — 27 of the 63 open technology positions offer remote or hybrid work (0 remote, 27 hybrid).
How do I apply for Technology jobs in Villach, Austria?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.