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Full-time
bachelor degree, postgraduate degree
Comprehensive benefits package
Posted 4d ago
~40 hrs/week
Responsibilities
You will serve as a technical bridge between field operations and engineering teams to troubleshoot, validate, and resolve complex software issues for semiconductor equipment. Additionally, you will support new product introductions and ensure software readiness through hands-on testing and cross-functional collaboration.
Requirements
Candidates must hold a Bachelor's degree in a relevant engineering field with at least 5 years of experience, or a Master's degree with 3 years of experience. Strong proficiency in software debugging, log analysis, and the ability to work in customer-facing environments are essential.
Full job description
The group you’ll be a part of
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
The impact you’ll make
As a Software Engineer at Lam in the Product Support group, you will be at the forefront of delivering customer‑ready software by serving as a critical bridge between the field and other engineering teams. Through deep technical troubleshooting, hands‑on validation in the lab, simulator testing, and close collaboration with cross‑functional engineering teams, you will ensure software readiness, resolve complex customer issues, and support new product and feature introductions at customer sites across products and platforms. In this role, you will make a meaningful impact across Lam’s global installed base and product portfolio by delivering high‑quality outcomes where it matters most—at the customer.
What you’ll do
Support and manage customer‑facing software activities for Lam Etch and Deposition products and associated software applications, including escalation management, upgrades, patch creation and testing, and maintenance of install‑base health at customer sites.
Investigate, troubleshoot, debug, and resolve software and system‑level issues by analyzing logs, reviewing code where needed, and collaborating with cross‑functional engineering teams to identify root causes and drive issues to closure.
Partner with development, program management, and cross‑functional engineering teams to support new product and feature introductions by understanding product roadmaps and driving Alpha, Beta, and customer readiness.
Validate new products, features, and fixes by creating and executing test plans, performing hands‑on validation on tools, and documenting results to ensure customer readiness.
Participate in technical and program reviews including Concept & Feasibility (C&F), FMEA, Alpha/Beta Readiness, design reviews, and escalation reviews, providing technical input and readiness assessments.
Collaborate across cross functional teams to ensure timely issue resolution and continuous improvement in software quality.
Drive effective customer communication by creating customer‑facing documentation and notification packages related to software fixes, upgrades, and feature introductions.
May visit customer sites to provide hands‑on software support and validation; travel up to ~15% may be required.
Who we’re looking for
Minimum Qualifications:
Bachelor’s degree in computer engineering, Electronics, Mechanical Engineering with 5+years of experience; or Master’s degree with 3+ years’ experience; or equivalent experience.
Strong experience in Software troubleshooting, debugging and root cause analysis in complex systems, including analysis of logs and system behavior.
Experience in customer facing software deployments like software upgrades or issue resolutions
Working knowledge of Software development fundamentals, including the ability to review and understand code to identify issues and validate fixes
Strong written and verbal communication skills to support customer facing documentation, technical reviews and effective collaboration with cross functional engineering teams
Preferred qualifications
Prior experience with semiconductor capital equipment, industrial automation
Familiarity with distributed or embedded control systems and software that interface closely with hardware.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
Related keywords
Software EngineerSemiconductorEtchDepositionTroubleshootingDebuggingRoot Cause AnalysisSystem-levelSoftware DeploymentCode ReviewAlpha TestingBeta TestingFMEAIndustrial AutomationEmbedded SystemsDistributed Systems
Driving semiconductor breakthroughs that define the next generation. Trusted partner of the world’s leading chipmakers.
Industry
Semiconductor Manufacturing
Company size
10,001+ employees
Founded
1980
Headquarters
Fremont, CA
LinkedIn followers
488,234
Total funding
$10M
Lam Research Corp. (NASDAQ:LRCX) At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.
Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. We recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.
Ready to help define the future of technology? Join us: www.lamresearch.com/careers
Offices: 4650 Cushing Parkway, Fremont, CA 94538, US · 14-9, Gajangsaneopdong-ro, Osan-si, Gyeonggi-do 18103, KR · Sez-Straße, Villach, Carinthia 9500, AT · 11361 SW Leveton Dr, Tualatin, OR 97062, US · 1 Portola Ave, Livermore, California 94551, US
How many Technology jobs are open in Salzburg, Austria right now?
There are currently 58 open technology positions in Salzburg, Austria listed on Clera. New openings are added daily as companies post roles.
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