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Frankfurt, Hesse, Germany · Hybrid
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Frankfurt, Hesse, Germany · On-site
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Frankfurt, Hesse, Germany · Hybrid
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Manage a portfolio of strategic partners to drive solution adoption, retention, and growth. Coordinate Quarterly Business Reviews and collaborate with internal teams to ensure a seamless partner experience.
Requires 2-4 years of experience in account or partner management, preferably within SaaS or risk-related industries. Must be fluent in both German and English with strong stakeholder management skills.
Position: Relationship Manager (m/f/d)
About our Team
At LexisNexis Risk Solutions, we partner with organisations to solve some of the world’s most complex risk challenges. Our team works at the forefront of fraud prevention, identity verification, and financial crime compliance, delivering solutions that help customers grow, improve efficiency, and enhance customer experiences.
You’ll be joining a high-performing, collaborative sales team that’s focused on delivering value through strong partnerships and long-term customer success.
About the Role
We’re looking for a Relationship Manager (m/f/d) to support and grow our partner channel, which represents a significant portion of our overall business.
This is a relationship-focused role where you will manage a portfolio of strategic partners, ensure successful adoption of our solutions, drive retention and growth. You’ll work closely with Partner Business Development Managers to support both existing relationships and new opportunities.
This is an excellent opportunity for a motivated, early-career professional looking to build a long-term career in account management within a global organisation.
Responsibilities:
Build and maintain strong, trusted relationships with partners
Drive partner success through adoption, engagement, and retention strategies
Coordinate and facilitate Quarterly Business Reviews (QBRs) with key partners
Support onboarding, training, and ongoing partner enablement
Identify opportunities for upselling and cross-selling (in partnership with BDMs)
Act as a central point of coordination between partners and internal teams
Prepare presentations, reports, and partner engagement materials
Manage day-to-day partner requests, including onboarding and administrative processes
Collaborate with sales, product, and operations teams to ensure seamless partner experience
Occasional travel
Requirements:
Proven experience in account management, customer success, or partner management (approx. 2–4 years)
Strong ability to build and maintain lasting client relationships
Excellent communication and stakeholder management skills
Comfortable balancing client-facing activity with administrative responsibilities
Ability to work independently and manage multiple priorities
Strong problem-solving mindset with a proactive approach
Experience in SaaS, technology, or risk-related industries is highly regarded
Exposure to partner or channel ecosystems is advantageous
Familiarity with CRM tools (e.g. Salesforce) preferred
We promote flexibility and a healthy work-life balance. This role is for our office in Frankfurt with a hybrid working model (typically 2 days in the office), alongside opportunities to engage with partners both virtually and face-to-face.
We know that your wellbeing and career growth are key to long-term success. We offer:
Competitive salary and incentive structure
Clear career development pathways across sales and account management
Access to learning and development resources
Global benefits and wellbeing initiatives
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. We provide customers with insights and technologies that drive growth, improve operational efficiencies, and enhance customer experiences.
Our solutions span fraud and identity management, financial crime compliance, and payments, helping organisations navigate risk with confidence in an increasingly complex world.
Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Renishaw is one of the world's leading engineering and scientific technology companies, with expertise in precision measurement and healthcare. The company supplies products and services used in applications as diverse as jet engine and wind turbine manufacture, through to dentistry and brain surgery. It is also a world leader in the field of additive manufacturing (also referred to as 3D printing), where it designs and makes industrial machines which ‘print' parts from metal powder. It is a global business, with over 5,000 employees located in the 36 countries where it has wholly owned subsidiary operations. The majority of R&D work takes place in the UK, with the largest manufacturing sites located in the UK, Ireland and India. For the year ended June 2024 Renishaw recorded sales of £691.3 million of which 95% was due to exports. The company's largest markets are China, USA, Japan and Germany. Renishaw is guided by its purpose: Transforming Tomorrow Together. This means working with its customers to make the products, create the materials, and develop the therapies that are going to be needed for the future.
Offices: New Mills, Wotton-under-Edge, Gloucestershire GL12 8JR, GB
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