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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description – Senior Database Administration Analyst

Role Overview

This role supports a highly critical production environment and is responsible for the architecture, design, deployment, and support of midrange database systems. You will work with a team of skilled professionals to ensure reliability, scalability, and performance of enterprise database platforms.

Key Responsibilities

• Design, implement, install, and configure database solutions across environments
• Provide L3/L4 support for on-premise and cloud platforms (Azure, AWS)
• Manage and coordinate multiple projects and incidents across teams simultaneously
• Analyze existing infrastructure and recommend improvements for:
  • Reliability
  • Availability
  • Scalability
  • Serviceability
• Collaborate with internal teams and clients to identify and resolve system issues
• Perform advanced database performance tuning (instance, database, OS level)
• Lead or contribute to:
  • Database implementation and configuration
  • Data migration and storage solutions
  • Application testing and assessments
• Develop and present architecture designs and business cases
• Drive process and infrastructure improvements
• Support backup, recovery, and disaster recovery (DR) strategies
• Participate in crisis situations and provide leadership support as required
• Maintain ownership, accountability, and adaptability in all assignments

Technical Skills & Qualifications

• Strong expertise in Microsoft SQL Server (2008R2 to 2019)
• Hands-on experience with:
  • Installation, configuration, and administration
  • Advanced SQL Server features and performance tuning
• Experience with high availability and DR solutions, including:
  • Failover Clustering
  • Always On Availability Groups
  • Mirroring and Log Shipping
• Knowledge of:
  • Backup and recovery strategies
  • Database reorganization and maintenance
  • Capacity planning and growth management
• Experience with:
  • SQL Server Integration Services (SSIS)
  • SQL Server Reporting Services (SSRS)
  • Cloud integration (Azure/AWS)
• Ability to define and maintain:
  • Database standards
  • Security policies and auditing practices
• Experience in:
  • Database upgrades, migrations, and release management
  • Impact analysis for future changes

Core Competencies

• Strong technical depth and troubleshooting ability
• Ability to work independently and solve complex issues
• Experience in IT service environments and ITIL frameworks
• Exposure to ticketing tools (e.g., ServiceNow, Remedy)
• Participation in Change Advisory Board (CAB) activities
• Excellent communication skills (verbal and written)
• Ability to translate complex concepts for diverse stakeholders
• Strong collaboration and stakeholder engagement skills

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.