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Full-time
Posted 28d ago
~40 hrs/week
Responsibilities
Manage and support credit card applications and regional platforms to ensure stable production operations and security compliance. Lead technology implementation projects, manage vendor relationships, and coordinate system changes through CI/CD platforms.
Requirements
The candidate must be able to gather business requirements, manage end-to-end system releases, and ensure regulatory compliance. Experience in project management, vendor coordination, and application support within a banking environment is required.
Full job description
1. Application Support & Service Management
Manage and support country applications hosted in Taiwan and regional platforms, with major responsibility forcreditcardsystems.
Ensure stable day-to-day production operations and application availability.
Diagnose and resolve production incidents, coordinating with relevant support teams to restore services promptly.
Manage application security requirements, including vulnerability remediation, security patching, and ISCD compliance.
2. Business Analysis & Requirements Management
Partner with business stakeholders to gather, analyze, and document user requirements.
Evaluate business needs and recommend system solutions and enhancements.
Support project initiation and solution design for new implementations and system improvements.
3. Change & Release Management
Manage end-to-end system change requests through DBS internal CI/CD and Change Management platforms.
Coordinate with internal technology teams to plan, deploy, and validate production releases.
Support business users in production verification and post-release activities.
4. Project & Vendor Management
Lead system enhancement and technology implementation projects from initiation to delivery.
Manage project scope, timeline, budget, and resources to ensure successful execution.
Obtain approvals for contracts, SOWs, funding, and project-related expenditures.
Coordinate internal and external stakeholders to deliver project objectives.
Manage UAT, user sign-off, procedure updates, project reporting, and escalation.
5. Governance, Risk & Compliance
Ensure compliance with DBS Taiwan policies, Group Technology standards, and regulatory requirements.
Support governance controls related to application deployment, security, and operational processes.
Maintain appropriate documentation and audit readiness for technology applications.
Key Deliverables
Stable and secure application operations.
Successful delivery of technology projects and system enhancements.
Timely implementation of application changes and releases.
Compliance with DBS Group standards and regulatory requirements.
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
Offices: 12 Marina Boulevard, DBS Asia Central @ Marina Bay Financial Centre Tower 3, Singapore, 018982, SG · 11/F The Center, 99 Queen's Road Central, Hong Kong, HK · 18th Floor DBS Bank Tower, 1318 Lu Jia Zui Ring Road, Shanghai, 200120, CN · Songren Road No. 36, 17F, Xinyi District, Taipei, 110, TW · 3rd Floor, Fort House, 221, Dr. D.N. Road, Fort, Mumbai, 400001, IN
Banking and FinanceWealth ManagementFinanceCyber SecurityBankingBusiness DevelopmentFinancial ServicesIT Infrastructure