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You will analyze client needs, implement Salesforce solutions, and provide training to optimize operational efficiency. You will also be responsible for gathering business requirements, performing functional design, and managing end-to-end implementations.
Requirements
Candidates must have 4 to 7 years of experience with Salesforce Marketing Cloud and at least one relevant certification. Strong knowledge of the Salesforce ecosystem and experience in technical or functional design for enterprise systems is required.
Full job description
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Salesforce
Management Level
Senior Associate
Job Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.
Responsibilties:
Should have a minimum of 2 years of experience in MarketingcloudEmail studio.
Shouldbe a part of at least one end-to-end implementation.
Shouldhave good knowledge of Marketing Cloud functionalities includingAMPscript, SQL, HTML, CSS, SSJS, automation studio, landing pages, and journey builder.
Good to have - hands-on experience in Mobile Studio, Social Studio, Advertising Studio,dataroma, interactionStudio.
Should have at least one Marketing cloud certification
Required skillset for Marketing cloud Architect profile: (Senior Resources)
Understanding of Salesforce Marketing Cloud architecture and knowledge of the wider Salesforce ecosystem.
Candidates should be able to gather business requirements, perform functional design, process design including scenario design, flow mapping, customer journeys, prototyping, configuration, testing, training, definingsupport procedures.
Should be a part of at least 4end to endSFMC implementations.
Should have at least one Marketing cloud certification
Should have a minimum of 4+ years of experience
Should be able to create Technical Design from Functional Design / Requirement.
Should be aware of the integration of SFMC with SF Sales/Service Cloud and other enterprise systems
Hands-on experience of Marketing Cloud Email Studio, Web Studio, Social Studio, Mobile Studio, Interaction Studio, Advertisement Studio.
Good communicationskills and should be able to propose the best suitable marketing automation approach to the Client based on requirements.
Required skillset for Marketing cloud BA/Functional Lead profile: (Senior Resources)
Candidates should be able to gather business requirements, perform functional design, process design including scenario design, flow mapping, customer journeys, prototyping, configuration, testing, training, definingsupport procedures.
Shouldunderstand the integration of SFMC with SF Sales/Service Cloud and other enterprise systems.
Should be a part of at least 2end to endSFMC implementations.
Good Communication and business requirement documentation skills.
Shouldbe able to communicate the business requirements with the technical team.
Should have good knowledge of Marketing Cloud functionalities including Email Studio, Mobile Studio, Social Studio, Advertising Studio, interaction Studio, Automation Studio, Landing Pages, and Journey Builder.
At least one SFMC Certification isrequiredfor BA and Functional Lead.
Required 2+ years of experience for BAwhereas4+ years of experience isrequiredfor Functional Lead.
Mandatory skill sets:Salesforcemarketing Cloud
Preferred skill sets:SFMC
Years of experiencerequired:4to7years
Education qualification:BE,Btech
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor DegreeDegrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Salesforce
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more}
Desired Languages (If blank, desired languages not specified)
At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.
PwC: Audit and assurance, consulting and tax services
PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.
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