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Job Title: Quality Engineer (QA Engineer) 

Location: U.S. Bancorp GCC Chennai, India 
Job Type: Full-Time 
Job Level: Engineer / Senior Engineer (based on experience) 

Job Summary 

The Quality Engineer (QE) is responsible for ensuring the quality, reliability, and performance of enterprise applications through a combination of automated and manual testing practices. This role works closely with engineering, product, and business teams to validate system functionality, drive test automation, and enforce quality standards across the software development lifecycle. The QE plays a critical role in enabling continuous delivery through CI/CD pipelines and ensuring compliance with enterprise and regulatory standards. 

Key Responsibilities 

Test Strategy & Quality Engineering 

• Develop and execute comprehensive test strategies across functional, integration, regression, and performance testing 

• Design test plans and test cases aligned with user stories and business requirements 

• Ensure early involvement in the development lifecycle with a shift-left testing approach 

Test Automation & Framework Development 

• Design, develop, and maintain automated test scripts using modern frameworks (e.g., Playwright, Selenium, or similar) 

• Build reusable automation components and improve test coverage across applications 

• Drive automation-first mindset with focus on reducing manual regression testing 

CI/CD & DevOps Integration 

• Integrate automated tests into CI/CD pipelines to ensure quality gates before code deployment 

• Ensure build-critical tests run automatically on code commits and must pass before merge 

• Collaborate with DevOps teams to enable test execution in build and release pipelines 

Manual Testing & Validation 

• Perform exploratory, functional, and accessibility testing where automation is not feasible 

• Validate system behavior across UI, API, and data layers 

• Ensure compliance with accessibility and usability standards 

Defect Management & Quality Reporting 

• Identify, log, and track defects using tools such as Jira or similar platforms 

• Collaborate with developers to triage, prioritize, and resolve defects 

• Provide regular reporting on test execution, coverage, and quality metrics 

Production Support & Quality Assurance 

• Participate in release validation and production readiness activities 

• Support root cause analysis for defects identified in production 

• Ensure continuous improvement of quality practices and processes 

Compliance, Risk & Governance 

• Ensure testing aligns with enterprise policies and regulatory requirements 

• Validate controls, data integrity, and audit requirements where applicable 

• Maintain documentation and traceability for all testing activities 

Collaboration & Agile Delivery 

• Work closely with product owners, developers, and business stakeholders to understand requirements and acceptance criteria 

• Participate in Agile ceremonies (planning, stand-ups, retrospectives) 

• Provide quality input during design and development phases 

Innovation & Continuous Improvement 

• Identify opportunities to improve test automation, frameworks, and processes 

• Leverage AI-assisted tools to accelerate test creation and maintenance 

• Drive improvements in test efficiency, coverage, and release quality 

Required Qualifications 

• Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience) 

• 3+ years of experience in software testing and quality engineering 

• Strong experience with:  

• Test automation tools (e.g., Selenium, Playwright, or similar) 

• API testing and validation 

• Test case design and execution 

• Experience integrating tests into CI/CD pipelines 

• Familiarity with defect tracking tools (e.g., Jira) 

Preferred Qualifications 

• Experience with:  

• Java-based or JavaScript-based test frameworks 

• CI/CD tools (Jenkins, GitLab, or similar) 

• Performance and load testing tools 

• Familiarity with:  

• Microservices architectures and distributed systems 

• Cloud platforms (AWS, Azure, or GCP) 

• Experience in financial services or regulated environments 

• Exposure to AI-assisted testing tools or frameworks 

Key Skills 

• Test Automation & Framework Development 

• CI/CD & DevOps Integration 

• Functional & Regression Testing 

• API & Integration Testing 

• Defect Management & Root Cause Analysis 

• Quality Assurance & Compliance 

Success Criteria 

• Achieves high automation coverage and reduces manual testing effort 

• Ensures high-quality releases with minimal production defects 

• Improves CI/CD pipeline quality gates and reliability 

• Drives continuous improvement in testing processes and frameworks 

• Aligns testing practices with enterprise and regulatory standards