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The role bridges sales, product, and engineering to design payment solutions and guide merchant implementations. It involves pre-sales consultation, technical ownership post-go-live, and influencing the product roadmap based on field insights.
Requires 2-4 years of experience in solutions engineering or fintech with proficiency in REST APIs and at least one backend programming language. A Bachelor's degree in Computer Science or Engineering is required.
Glomopay enables merchants to build fast, reliable, and secure payment experiences across channels. The team values ownership, clarity, and rapid iteration to deliver measurable outcomes for customers.
This role bridges sales, product, and engineering to design the right payment solution, guide implementation, and ensure long-term adoption and value for merchants. It combines pre-sales consultation, integration leadership, and ongoing technical account stewardship for a named portfolio of customers.
Pre-sales solutioning: Run discovery, map requirements to Glomopay capabilities, design reference architectures, and deliver demos/POCs aligned to merchant needs and KPIs.
Integration leadership: Provide hands-on guidance for APIs, SDKs, and webhooks; review payloads/flows; drive sandbox testing, certification, and production cutover.
Technical ownership post–go-live: Act as primary technical point of contact; run cadence reviews, monitor payment health, and recommend best practices to improve auth rates, conversion, and reliability.
Troubleshooting and reliability: Triage incidents, analyze logs and traces, resolve 3DS/auth/idempotency/webhook issues, and coordinate fixes with Product/Engineering.
Enablement at scale: Build and maintain merchant-facing docs, Postman collections, sample apps, architecture guides, and internal playbooks for repeatable delivery.
Feedback and roadmap: Capture field insights, propose enhancements, and influence product priorities to remove recurring integration friction.
Strong hands-on experience with REST APIs, webhooks, and SDKs; fluency in JSON, HTTP, auth schemes (keys, OAuth/HMAC), and API tools (Postman/cURL).
Ability to design solution architectures and communicate trade-offs clearly to technical and business audiences; confident in live demos and technical presentations.
Practical payments knowledge: checkout/auth/capture/refund flows, 3DS/SCA, tokenization, retries/idempotency, reconciliation webhooks, and go-live best practices.
Programming proficiency in one or more: Java, Node.js/TypeScript, Python, or Go; familiarity with Git and observability (logs/metrics/tracing).
Excellent communication and stakeholder management across Sales, Product, and Engineering; comfort owning a portfolio of accounts.
Experience at a PSP/gateway or fintech; exposure to scheme/bank certifications and PCI fundamentals.
Background in solutions engineering, technical account management, or customer success engineering for API-first products.
Bachelor’s in Computer Science/Engineering or equivalent experience.
2 - 4 years in solutions engineering, integration engineering, TAM, or developer support in fintech/payments.
Shape the merchant and developer experience at a high-velocity PSP, own deals end-to-end from solution design to value realization, and influence the product roadmap with real customer insights.
Share your resume and links to repos/sample integrations or technical writing; include a short note on a merchant integration or POC you led and the measurable outcomes achieved.
Glomo is a cross-border payments firm specialized in delivering fast, secure, borderless, and compliant payment solutions, connecting businesses and individuals globally. Our services are designed to facilitate seamless cross-border transactions, ensuring efficiency and reliability in every payment processed. Our Mission: To make global money movement faster, convenient and more programmable to suit the ever changing needs of organisations. Our Vision: To be the leading global platform for cross-border payments, recognized for our commitment to compliance, innovation, and customer satisfaction, enabling seamless and secure financial transactions across the world. Glomo Payments IFSC Private Limited (“Glomo”) is an authorised Payments Services Provider (“PSP”) under IFSCA (Payment Services) Regulations, 2024. Glomo’s has a presence at GIFT IFSC delivering secure, compliant, and scalable cross-border payments for enterprises.
Offices: Bangalore, Karnataka 560008, IN · Pragya Accelerator Il, Building - 15B, Unit No. 124, Seat No. 1-4, Ground Floor, Pragya Accelerator Il, Building - 15B, Block - 15, Road No- 1C, Zone -1, GIFT SEZ, GIFT City,, GIFT City, Gandhinagar 382355, IN
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