Queenstown, Otago, New Zealand · On-site
Company Description Located on the shores of Lake Wakatipu, Novotel Queenstown Lakeside is a 4-star Accor hotel offering exceptional accommodation and service in the heart of Queenstown. We pride ourselves on delivering …
Skills: Hotel operations, Front office management, Night audit, Revenue reconciliation, Team leadership
Queenstown, Otago, New Zealand · On-site
$100k–$110k/yr
Company Description Novotel Queenstown Lakeside | Queenstown, New Zealand Are you a hands-on engineering leader who takes pride in maintaining exceptional facilities and leading high-performing teams? Novotel Queenstown …
Skills: Engineering Leadership, Preventative Maintenance, Asset Management, Statutory Compliance, Contractor Management
Queenstown, Otago, New Zealand · On-site
$100k–$120k/yr
Company Description Novotel Queenstown Lakeside | Queenstown, New Zealand Are you a hands-on engineering leader who takes pride in maintaining exceptional facilities and leading high-performing teams? Novotel Queenstown …
Skills: Engineering management, Preventative maintenance, HVAC systems, Electrical systems, Plumbing
Queenstown, Otago, New Zealand · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for the entire engineering…
Skills: Engineering operations, Budget management, Leadership, HVAC, Water treatment
Queenstown, Otago, New Zealand · On-site
Company Description About us WM New Zealand is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management o…
Skills: HSEQ systems, Auditing, Risk assessment, Compliance management, Training delivery
Queenstown, Otago, New Zealand · On-site
Aviation Security Officer - Load Assistant Queenstown Airport $60,382.00 (pro rata) per annum | Fixed term, Part Time The Aviation Security Service currently has fixed term, part time opportunities available for Load Ass…
Skills: Customer service, Verbal communication, Security screening, Safety compliance, Time management
Queenstown, Otago, New Zealand · On-site
Aviation Security Officer - Load Assistant Queenstown Airport $60,382.00 (pro rata) per annum | Fixed term, Part Time The Aviation Security Service currently has fixed term, part time opportunities available for Load Ass…
Skills: Customer service, Verbal communication, Security screening, Safety compliance, Time management
Queenstown, Otago, New Zealand · On-site
Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here Looking for solid hours, great earning potential, and long-term job security? At Downer, you'll join a team that values safety, support…
Skills: Traffic Management, Leadership, Communication, Planning, Problem-solving
Queenstown, Otago, New Zealand · On-site
Company Description About us WM New Zealand is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management o…
Skills: HSEQ Management, Risk Assessment, Hazard Identification, Internal Auditing, Root Cause Analysis
Queenstown, Otago, New Zealand · On-site
Company Description Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communiti…
Skills: Logistics, Welfare Support, Communications, Safety Management, Vehicle Operation
Queenstown, Otago, New Zealand · On-site
Company Description Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribut…
Skills: Guest Relations, Luxury Hospitality, Valet Service, Security Functions, Interpersonal Communication
Queenstown, Otago, New Zealand · On-site
Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer: Free…
Skills: Plant Operation, Equipment Maintenance, NZ Class 4 Licence, NZ Class 5 Licence, Civil Construction
Queenstown, Otago, New Zealand · On-site
Company Description Nestled in the best location in town right on the lakefront, Novotel is Queenstown's largest hotel with 273 rooms. We are looking for an Assistant Maintenance Manager to be the backbone of our bustlin…
Skills: Maintenance Supervision, Technical Troubleshooting, Budgeting, Cost Control, Inventory Management
Queenstown, Otago, New Zealand · On-site
At All Clear, we believe that our people are our greatest strength. We bring together a variety of skills, experiences, and perspectives to create an environment that fosters innovation and growth. Job Summary Join our P…
Skills: Smoke Alarm Installation, Healthy Homes Assessment, Construction Knowledge, Customer Service, Time Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Duty Manager oversees all hotel operations during the night shift, acting as the senior manager on duty to ensure guest safety and satisfaction. They lead the front office team, coordinate between departments, and perform essential night audit and financial reconciliation tasks.
Candidates must have at least 3 years of experience in hotel front office operations, including previous supervisory experience. Proficiency in night audit procedures and property management systems like Opera is required, along with strong leadership and communication skills.
Located on the shores of Lake Wakatipu, Novotel Queenstown Lakeside is a 4-star Accor hotel offering exceptional accommodation and service in the heart of Queenstown. We pride ourselves on delivering memorable guest experiences while fostering a positive and supportive workplace for our team.
We are seeking an experienced Duty Manager – Night (Night Manager) to lead hotel operations during the overnight shift.
Reporting to the Front Office Manager, you will be responsible for the overall operation of the hotel overnight and will act as the senior Manager on Duty in the absence of Executive Management.
You will lead the Front Office team while coordinating overnight operations across Housekeeping, Food & Beverage and Engineering to ensure the safety, security and satisfaction of our guests.
This is a full-time position based on a rotating roster, including weekends and public holidays.
Manage the overall hotel operation during overnight shifts.
Lead and supervise the overnight Front Office team.
Act as Manager on Duty and primary escalation point.
Coordinate hotel departments to ensure efficient overnight operations.
Complete the Night Audit and financial reconciliations.
Monitor room inventory, occupancy and revenue opportunities.
Resolve complex guest concerns and service recovery matters.
Prepare daily operational and financial reports.
Lead emergency responses and ensure compliance with health and safety procedures.
Coach and support team members while maintaining Accor brand standards.
Minimum 3 years' experience in hotel Front Office operations within a hotel.
Previous experience supervising or leading a Front Office or hotel operations team.
Knowledge of Night Audit procedures, revenue reconciliation and hotel operations.
Experience using Opera PMS or a similar property management system will be advantageous.
Excellent communication, leadership and problem-solving skills.
Ability to work independently and make sound operational decisions during overnight shifts.
Staff meals provided while on shift
Uniforms provided, washed and laundered daily.
Staff Accommodation available
Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
Accor's refer-a-friend bonus
Accor's Parental Leave Scheme
Access to our Employee Assistance Program
Full time 30 hours per week.
Pay Rate - NZD $32.59 per hour
Place of employment is Novotel Queenstown Lakeside
6 Earl St Queenstown
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
CV & Cover letter please
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
There are currently 14 open security & safety positions in Queenstown, New Zealand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, Aviation Security Service, Downer, WM New Zealand, All Clear Group, among others. Browse the listings above to see every active employer.
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
