Automotive Service Advisor - Group 1 Toyota Hub City
Lubbock, Texas, United States · On-site
Mid level$6.5B raised
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Full-time
high school
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401(k) Plan With Company Match
Posted 86d ago
Apply by Jun 18
~40 hrs/week
Responsibilities
The Service Advisor is responsible for scheduling appointments and creating transparent repair orders with accurate cost and time estimates. They act as the primary liaison between customers, technicians, and the parts team to ensure timely service completion.
Requirements
Candidates should ideally have over 2 years of experience as an Automotive Service Advisor and a high school diploma or equivalent. A valid driver's license and the ability to pass a background check and drug screening are required.
Full job description
About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
Group 1 Toyota Hub City is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. We are seeking an Automotive Service Advisor to join our team. This role is ideal for driven professionals who thrive in a fast-paced service environment, enjoy working with customers, and can confidently recommend maintenance and repair services.
If you’re energetic, customer-focused, and motivated by results, this is a great opportunity to grow your career with a respected automotive group.
Responsibilities
Schedule and confirm appointments to ensure smooth customer experience
Create transparent repair orders with accurate cost and time estimates
Communicate with technicians and parts team to guarantee timely service completion
Provide regular updates to customers on the status of their vehicle
Maintain strong product knowledge to assist with service needs and warranty information
Qualifications
2+ years of Automotive Service Advisor experience is preferred.
Positive & Friendly Attitude
Interpersonal Communication skills
Basic computer skills
Strong desire to provide an exceptional client experience
Ability to achieve targeted goals
High School Diploma or equivalent
Must have a Valid Driver’s License
Must pass background check, MVR, and drug screening
What We Offer:
Market-leading pay based on experience
Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment with job training, provided equipment, and advancement opportunities
Structured, paid training leading to manufacturer and Group 1 recognition
Pinnacle Awards Program
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.
Serving with Integrity, Transparency, Professionalism, Teamwork and Respect.
Industry
Retail
Company size
10,001+ employees
Founded
1997
Headquarters
Houston, Texas
LinkedIn followers
56,869
Total funding
$6.5B
We are a Houston-based, Fortune 300 automotive retailer. Since our initial public offering in October 1997, Group 1 has grown to become the third-largest dealership group in the United States and has expanded into the United Kingdom. The company achieved this success through a strategy that leverages management experience and emphasizes geographic and brand diversity, interrelated revenue streams, operational efficiencies, and the prudent deployment of capital.
Our Core Values:
Integrity – We conduct ourselves with the highest level of ethics both personally and professionally when we sell to and perform service for our customers without compromising our honesty.
Transparency – We promote open and honest communication between each other and our customers.
Professionalism – We set our standards high so that we can exceed expectations and strive for perfection in everything we do.
Teamwork – We put the interest of the group first, before our individual interests, as we know that success only comes when we work together.
Offices: 730 Town and Country Blvd, Houston, Texas 77024, US
Automobile SalesAutomobile ServiceCollision CentersAutomobile PartsAutomobile Financingcar dealerdealershipautomobile dealershipcar dealershipautomobile parts
How many Retail jobs are open in Lubbock, TX right now?
There are currently 655 open retail positions in Lubbock, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Lubbock, TX?
Companies currently hiring include Albertsons Companies, Starbucks, The Wendy's Company, AutoZone, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Lubbock, TX?
Yes — 1 of the 655 open retail positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Retail jobs in Lubbock, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.