City of Westminster, England, United Kingdom · Hybrid
$60k–$65k/yr
At Erborian we are proud to be an award-winning Korean skincare and makeup hybrid brand that believes in embracing the natural beauty of your skin. Our aim is to provide products that enhance your natural skin instantly …
Skills: Ecommerce trading, Marketplace management, Digital marketing, CRM strategy, Conversion rate optimisation
City of Westminster, England, United Kingdom · Hybrid
We are seeking a highly organised and proactive Menswear Senior Product Developer to join our dynamic team. The Senior Product Developer is responsible for delivering the end-to-end development of product, ensuring each …
Skills: Product development, Garment construction, Technical packs, Bill of materials, Adobe illustrator
City of Westminster, England, United Kingdom · On-site
$9/hr–$13/hr
SHIFTS YOU ARE APPLYING FOR: 9hrs p/w; Mon 07:00 - 10:00; Wed 07:00 - 10:00; Fri 07:00 - 10:00 Join Our Team This Autumn/Winter Join our store teams this Autumn/Winter and help us deliver an incredible experience for our…
Skills: Customer service, Stock replenishment, Teamwork, Organization, Communication
City of Westminster, England, United Kingdom · On-site
$9/hr–$13/hr
SHIFTS YOU ARE APPLYING FOR: 6.50hrs p/w; Thu 09:00 - 16:00 Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return fo…
Skills: Customer service, Stock operations, Communication, Efficiency, Flexibility
City of Westminster, England, United Kingdom · On-site
$9/hr–$13/hr
SHIFTS YOU ARE APPLYING FOR: 11hrs p/w; Tue 06:00 - 12:00; Thu 06:00 - 12:00 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to custome…
Skills: Stock processing, Customer service, Communication, Attention to detail, Organization
City of Westminster, England, United Kingdom · On-site
$9/hr–$13/hr
SHIFTS YOU ARE APPLYING FOR: 4hrs p/w; Sun 14:00 - 18:00 Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for s…
Skills: Customer service, Stock operations, Communication, Retail, Teamwork
City of Westminster, England, United Kingdom · On-site
Overview Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tool…
Skills: Customer service, Communication, Warehouse operations, Stock management, Teamwork
City of Westminster, England, United Kingdom · On-site
Join our world-famous Harrods Food Halls as a Sales Associate, working alongside a passionate, supportive team dedicated to delivering exceptional service and creating unforgettable moments for every customer. You’ll enj…
Skills: Customer Service, Sales, Product Knowledge, Visual Merchandising, Stock Management
City of Westminster, England, United Kingdom · On-site
Our Foodhalls team are seeking a Full-Time Sales Associate to deliver an exceptional experience in our Fresh Market Hall, specialising in charcuterie. You’ll enjoy a competitive salary of £31,922 plus bonus, along with a…
Skills: Customer service, Charcuterie knowledge, Visual merchandising, Stock replenishment, Food hygiene
City of Westminster, England, United Kingdom · On-site
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. ABOUT THE ROLE Daylesford, Pimlico a beautifully curated organic store offering fresh prod…
Skills: Team leadership, Retail management, Customer service, Communication, Product knowledge
LibertyCity of Westminster, England, United Kingdom · On-site
Role Overview: We are looking for a Full-Time Sales Associate with luxury retail experience to join our fabulous Accessories department. We have a unique mix of both UK home grown designers and everyone’s favourite desig…
Skills: Luxury retail, Product knowledge, Customer service, Sales, Communication skills
LibertyCity of Westminster, England, United Kingdom · Hybrid
Role Overview: Liberty is looking for a Quilting Intern to join our Fabrics team on a 6-month fixed-term contract, supporting the day-to-day running of each Quilting collection from first sample through to final delivery…
Skills: Fabric management, Sample coordination, Supplier communication, Production administration, Marketing material coordination
City of Westminster, England, United Kingdom · On-site
At Missoma, we believe jewellery is more than just an accessory, it’s a form of self-expression. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold piec…
Skills: Customer service, Luxury retail, Style advice, Visual merchandising, Communication
City of Westminster, England, United Kingdom · On-site
Barista Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or le…
Skills: Customer service, Coffee preparation, Teamwork, Communication, Time management
City of Westminster, England, United Kingdom · On-site
We are currently recruiting for a Head Chef to join our passionate, supportive, and award-winning dining team, all within our iconic Knightsbridge store. Here at Harrods, we currently house more celebrity chefs, and excl…
Skills: Culinary leadership, Kitchen management, Food safety, Hygiene standards, Stock management
City of Westminster, England, United Kingdom · On-site
An exciting opportunity has arisen for a Retail Systems Services Manager to join the Harrods Technology team. Based within our Knightsbridge retail environment, you will lead and inspire the Retail Systems Service (RSS) …
Skills: Retail systems, Point of sale, IT service management, Incident management, Change management
City of Westminster, England, United Kingdom · On-site
About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless,…
Skills: Retail management, Sales leadership, Makeup artistry, Team coaching, Customer service
City of Westminster, England, United Kingdom · On-site
Join our Talent Community: Private Shopping Transaction Assistant What is the Talent Community? Our Private Shopping Transaction Assistant Talent Community is a space for passionate individuals who want to shape the futu…
Skills: Transaction Processing, Operational Procedures, Point Of Sale, Financial Paperwork, Multi-tasking
City of Westminster, England, United Kingdom · On-site
ABOUT THE ROLE Vivienne Westwood is one of the most iconic British fashion brands, with a strong commitment to its people and the environment. If you’re interested in being part of an organisation that creates high-quali…
Skills: Commercial awareness, Customer service, Retail operations, Cash handling, Stock management
City of Westminster, England, United Kingdom · On-site
SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Tue 09:00 - 17:15; Wed 13:15 - 21:30; Thu 10:00 - 18:30; Fri 13:15 - 21:30; Sat 09:00 - 17:15 To be a successful Sales Manager, you will lead and inspire your team to prioritise…
Skills: Team Leadership, Customer Service, Performance Management, Coaching, Commercial Awareness
City of Westminster, England, United Kingdom • Hybrid
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The Digital Ecommerce & Marketplace Manager will lead the trading performance and growth of the UK eCommerce business across DTC websites and key retail partners. They will develop and execute digital trading strategies, manage CRM initiatives, and optimize the online customer experience to drive sales and retention.
The ideal candidate has 4–6 years of experience in ecommerce trading or marketplace management within the beauty or FMCG sector. They must possess strong analytical skills, proficiency in digital trading tools, and a proven track record of managing DTC and pure-play retail accounts.
At Erborian we are proud to be an award-winning Korean skincare and makeup hybrid brand that believes in embracing the natural beauty of your skin. Our aim is to provide products that enhance your natural skin instantly whilst also helping it over time…think your skin but on its best day…day after day! We believe life would be brighter if you recognize your worth and prioritise feeling good in your skin. We leverage the power of Korean Skincare to booth both your skin and self-esteem.
We are looking for a commercially driven Digital Ecommerce & Marketplace Manager to lead the trading performance and growth of our UK eCommerce business across our DTC website, TikTok Shop and key pure-play retail partners, including THG Group (Lookfantastic & Cult Beauty) and ASOS.
This is an exciting opportunity for a data-driven and customer-focused eCommerce professional to take ownership of digital trading, CRM, marketplace performance and online customer experience. Working closely with local and global teams, you will develop and execute strategies that drive sales, conversion, customer acquisition and retention, while ensuring best-in-class execution across all digital touchpoints.
Reporting into the Head of Digital, you will play a key role in shaping the UK digital growth strategy, identifying opportunities for optimisation and delivering exceptional customer experiences across the online journey.
Own the day-to-day trading performance of Erborian.co.uk, TikTok Shop, THG Group and ASOS.
Develop and execute the annual digital trading calendar, including product launches, promotional activity, GWP campaigns and seasonal activations.
Drive revenue growth through effective trading, onsite merchandising and customer journey optimisation.
Monitor sales, traffic, conversion and customer behaviour data to identify opportunities and implement improvements.
Manage budgets and support forecasting activities across all digital channels.
Lead the optimisation of the customer journey from landing page to checkout.
Partner with local and central teams to deploy digital initiatives and enhance website performance.
Deliver SEO, GEO and CRO strategies to improve visibility, traffic and conversion rates.
Ensure a seamless user experience through ongoing testing, analysis and performance monitoring.
Own the UK CRM strategy, campaign calendar and customer segmentation approach.
Drive customer acquisition, retention and loyalty initiatives.
Analyse CRM performance and customer insights to enhance engagement and lifetime value.
Collaborate with global CRM teams to deliver best-in-class customer communications.
Manage the commercial performance of TikTok Shop, driving trading opportunities, product launches and promotional activity.
Own relationships and performance across key pure-play partners including Lookfantastic, Cult Beauty and ASOS.
Ensure best-in-class product content, imagery, campaign execution and digital shelf visibility.
Identify opportunities to increase share of search, category performance and sales growth.
Support key online retail partners including Boots, Space NK and other strategic accounts.
Ensure high-quality digital content and successful online activation of launches and campaigns.
Work cross-functionally with Trade Marketing and National Account Managers to maximise online visibility and performance.
Track and report on key performance metrics, including sales, traffic, conversion, average order value, retention and customer acquisition.
Deliver regular business reviews and actionable insights to stakeholders.
Manage and support the Ecommerce & CRM Project Lead, ensuring effective prioritisation and delivery of key initiatives.
4–6 years’ experience in ecommerce trading, digital commerce or Marketplace management within beauty, FMCG or a fast‑paced consumer brand, Beauty, skincare or premium consumer goods experience preferred.
Proven track record managing DTC websites and marketplace/pure‑player accounts (e.g., TikTok Shop, THG Group, ASOS, Amazon or similar).
Strong understanding of digital trading, including promotional planning, merchandising, conversion optimisation and performance analysis
Experience working with retailer .com partners (Boots, Space NK, Lookfantastic or equivalent), including content management, launches and promotional execution.
Solid knowledge of SEO, GEO, CRO, onsite optimisation and customer journey best practices.
Strong analytical skills with the ability to interpret data, identify trends and build actionable insights.
Experience with CRM platforms, segmentation logic and customer lifecycle strategies.Comfortable managing cross‑functional stakeholders and collaborating with international teams.
Highly organised with strong project management skills and the ability to prioritise multiple workstreams.
Excellent communication skills with the ability to influence internal and external partners.
Experience managing or mentoring junior team members is a plus.
Familiarity with ecommerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) and analytics tools (GA4, Looker, Power BI) is beneficial.
Strong understanding of Google Analytics (GA4), Power BI and ecommerce reporting tools.
What We Offer You!
Discretionary Company Bonus scheme
Contribution Pension Scheme
Holiday Allowance – above statutory
Flexible Bank Holidays
Enhanced Maternity (20 weeks full pay) and Paternity leave (12 weeks full pay) after 1 year
Hybrid working for Office based staff– 3 days in the office
Work from Anywhere Policy – up to 4 weeks a year
Volunteering 1 Day
Half day leave for Birthday
One day’s holiday for Newly Weds
Discount Scheme
Product allocation
Company benefits platform
Cycle to work scheme through Reward Gateway
Travel Loan through Reward Gateway
Subsidised health & wellbeing plan
Long service awards
Please note some eligibility criteria may apply
L’Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviours — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.
We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity.
If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every single listed qualification.
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products.
Offices: Chemin du Pré-Fleuri 3, CP 165, Plan-les-Ouates, Geneva 1228, CH
There are currently 206 open retail positions in City of Westminster, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Harrods, NEXT PLC, The Estée Lauder Companies Inc., Greene King Brewery, Orveon Global, among others. Browse the listings above to see every active employer.
Yes — 43 of the 206 open retail positions offer remote or hybrid work (0 remote, 43 hybrid).
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