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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Internship, Full-time
bachelor degree, postgraduate degree
Internship allowance, Coaching and mentorship, Flexible working options, Collaborative team environment
Posted 9d ago
Apply by Aug 17
~40 hrs/week
Responsibilities
The intern will support the THX. mobile app by creating engagement content, managing user communications, and assisting with research projects. They will also analyze user feedback and maintain help documentation to improve the overall customer experience.
Requirements
Candidates must be currently enrolled in a Bachelor's or Master's program in a relevant field such as Marketing, Communications, or Data Analytics. Strong writing skills, attention to detail, and a proactive attitude are essential for this role.
Full job description
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.
To start a career that is out of the ordinary, please apply...
About Kantar Kantar is the world's leading marketing data and analytics company. We help clients understand people and inspire growth by combining deep human understanding with advanced data, analytics, and technology. Our insights help some of the world's biggest brands make better decisions about their brands, communications, innovation, media investments, and customer experience. In the Netherlands, Kantar works with leading organizations across retail, FMCG, telecom, energy, finance, government, and many other sectors. Our consultants support clients in building stronger brands and more effective marketing through evidence-based insights.
About THX.
THX. is Kantar's mobile app that enables people toparticipatein surveys, share their opinions, and contribute to research studies in exchange for rewards. Across multiple countries, thousands of users engage with the app every day.
The THX. team focuses on creating a smooth and engaging experience throughout the entire user journey, from registration and onboarding to survey participation, rewards, and long-term engagement.
We continuously look for ways to improve the experience for our users by developing engaging content, optimising communications, gathering feedback, and supporting the successful operation of the app across different markets.
As an intern, you will become part of an international team working at the intersection of digital products, user engagement, communication, and customer experience.
What You'll Do
During your internship, you will gain hands-on experience in audience engagement and digital product operations.
Create and test in-app research and engagement content.
Collaborate with client teams to set uphigh qualityresearch projects.
Support THX. users through email and app store reviews.
Help users with questions related to surveys, rewards, and the app experience.
Assistwith user communications, including email campaigns and engagement initiatives.
HelpmaintainFAQs, help articles, and user-facing content.
Support translations and content reviews across multiple countries.
Analyse user feedback and helpidentifyopportunities to improve the THX. experience.
This internship offers a unique opportunity to gain practical experience in consumer research, customer experience, digital communications, audience engagement, and mobile app operations while contributing to an international product with thousands of users.
Who We're Looking For
We are looking for an enthusiastic and curious student who is interested in digital products, communication, customer experience, and user engagement.
Requirements
Currently enrolled in a Bachelor's orMaster'sprogramme inCommunication, Marketing, Digital Marketing, Psychology, Communications, Data Analytics, or a related field
Strong communicationand writing skills.
Excellent attention to detail.
Interested in mobile apps, digital products, and customer experience.
Comfortable managing multiple tasks and priorities.
Fluent in English.
Proactive, curious, and eager to learn.
Nice to Have
Affinity with customer experience, community management, or digital marketing.
Familiarity with tools such as Zendeskandsurvey and data collection platforms.
Knowledge ofanyadditionallanguages such as Dutch, German, French, Spanish, Italian, Japanese, or Korean.
What We Offer
A challenging and impactful internship within a leading global insights company.
Hands-on experience working on an international consumer-facing mobile app.
Exposure to audience engagement, customer experience, and digital product operations.
Coaching and mentorship from experienced colleagues.
A collaborative, ambitious, and friendly team environment.
Office in Amsterdamor Groningenwith flexible working options.
An internship allowance.
Interested?
Are you interested in digital products, customer experience, and user engagement? Do you want to gain practical experience working on an international app used by thousands of people across multiple countries?
We'dlove to hear from you.
Location
Amsterdam, AmsteldijkNetherlands
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.
Kantar is the world’s leading marketing data and analytics business. We deliver the intelligence needed to power brand growth.
We provide the signals that help organisations act quickly and confidently. We empower brands to make effective marketing decisions based on predictive evidence. And we help them craft powerful growth strategies rooted in the connection between consumers, brands and enterprise value.
All this is powered by our uniquely robust human and synthetic data, our unrivalled IP, our AI-native platform and the team of global brand experts that bring this all together.
Offices: 30 Stamford Street, London, England SE1 9LQ, GB · Avenida Francisco Matarazzo 1350, São Paulo, São Paulo 05033-070, BR · Mumbai, Maharashtra 400099, IN · Roggebaai Sq, Cape Town, Western Cape 8001, ZA · Jalan Jend. Sudirman, Jakarta Selatan, Jakarta 12920, ID