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Customer Service Operations Associate (Night Shift)
George Town, Penang, Malaysia · On-site
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Full-time
bachelor degree
Posted 1d ago
~40 hrs/week
Responsibilities
The Commodity Management Specialist develops and executes strategic plans for high-dollar commodities to ensure quality, cost-effectiveness, and timely delivery. They act as the primary interface for supplier negotiations, contract management, and cross-functional relationship building to support global supply chain objectives.
Requirements
The role requires 5-7 years of experience in the semiconductor industry and a strong background in supply chain trends and engineering concepts. Candidates should possess excellent negotiation skills, proficiency in Microsoft Office, and the ability to work independently in a dynamic, fast-paced environment.
Full job description
Req ID: 139466
Remote Position: Hybrid
Region: Asia
Country: Malaysia
State/Province: Bayan Lepas
City: Penang
Celestica enables the world’s best brands. Through our unrivalled customer-centric approach, we partner with leading companies in numerous markets to deliver solutions for their most complex challenges. A leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from the drawing board to full-scale production and after-market services.
We are currently seeking a Commodity Management Specialist based in Penang, Malaysia.
Detailed Description
Responsibilities:
Executes three-to-five-year plans & objectives.
Maintains responsibility for developing and executing strategies for strategic and/or high-dollar commodity or group of commodities; focusing on quality, price/value determination, and timely delivery.
Accountable for projects or programs on a multi-functional, national or regional basis; may lead a work group or project team, or provide advice and guidance in area of specialty, to ensure quality, delivery and cost objectives are met.
Sets tactical plans to achieve assigned goals within established professional standards, policies/objectives, and timelines; accountable for the quality of work delivered.
Effectively drives continuous improvements across all functions, leads problem resolution of diverse scope based on analysis of facts and data, develops short- and long-term plans and solutions, updating/setting up policies to standardize processes; resolves conflicts in an effective manner.
Builds cross-functional relationships and maintains positive relationships, requiring negotiation, persuasion and considerable tact to gain support from key suppliers and customers to ensure the corporation's success.
Establishes and drives strategic global bidding initiatives while ensuring all site interests are understood and accounted for; supports worldwide product pricing strategy and process.
Responsible for global negotiations of pricing, terms & conditions, and monitoring of supplier performance; maintaining a continuity of supply.
Conducts strategic analysis on pricing, the market, suppliers, customers, competitors, contracts and long-term agreements, manages complex and diverse commodities in a dynamic environment of rapid changes.
Ensures timely execution of commodity plans, supplier analysis, development and selection, quotation/contracting and supplier relationship management within established processes and policies.
Acts as primary interface with Celestica’s suppliers for all relationship management, contract negotiation issues, establishing business frameworks for transactions, performance reviews, business development and supplier awards programs.
Tracks and reports on key performance metrics regularly.
May act as site liaison to manage critical shortages, develop strategies on constrained commodities and represent site, manage related systems changes that have broad effect on execution of purchasing responsibilities.
Assists in developing and mentoring new employees through a training plan.
Typical Experience
Requirements:
Preferably with at least 5 - 7 years experience in the Semiconductor Industry.
Deep understanding of AP culture.
Experiences in negotiating contract, stocking programs, LT reductions activities, supplier development will be useful.
Problem resolution and conflict management.
E lectrical Engineering background preferred.
Knowledge of global supply chain emerging trends and influences of global environment on a broad range of strategic commodities including industry pricing, technology, supply/demand trends will be useful.
Strong knowledge of Engineering concepts and financial analysis.
Effective communication, both verbally and in writing.
High level of integrity.
Challenges status quo, adopts rational, fact-based problem resolution methodology and implements continuous improvements.
Ability to communicate and build strong supplier & cross-functional relationships.
Ability to work independently with a strong sense of responsibility and urgency.
Ability to lead complex negotiations effectively.
Strong knowledge of basic computer applications, particularly in Microsoft Excel & Microsoft PowerPoint.
Strong desire to learn; eager to take on dynamic challenges.
Positive attitude.
Duties of this position may be performed in a remote environment.
Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
Regular overnight travel is required.
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
We imagine, design, and build the solutions that move the world forward.
Industry
Technology, Information and Internet
Company size
10,001+ employees
Founded
1994
Headquarters
Toronto, Ontario
LinkedIn followers
347,437
Total funding
$1.5B
Celestica is a global technology and innovation partner driven by curiosity and conviction. As a pioneer in technology, we enable critical data center infrastructure for the world's leading hyperscalers, powering AI, cloud, and hybrid cloud at an unprecedented scale. Our work advances high-growth markets from aerospace to healthcare to enterprise, delivering technology that drives real-world innovation.
With unwavering dedication to both our customers and colleagues, we empower transformative growth with every solution we deliver. Together, we make great things happen—and move the world forward.
Offices: 5140 Yonge St, 1900, Toronto, Ontario M2N 6L7, CA · 5325 Hellyer Ave, San Jose, CA 95138, US · 3333 Unity Dr, Suite A, Mississauga, Ontario L5L 4A4, CA · 5201 Great America Pkwy, Santa Clara, California 95054, US · Calle Octava, Parque Industrial Monterrey, #102, Apodaca, Nuevo Leon 66600, MX
Hardware Platform SolutionsData centersAI AI InfrastructureEnterprise and Cloud SolutionsRack Integration ITAMITADCircular ServicesAerospace
How many Manufacturing jobs are open in George Town, Malaysia right now?
There are currently 549 open manufacturing positions in George Town, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in George Town, Malaysia?
Companies currently hiring include WD, Renesas Electronics, Celestica, Bosch, Keysight Technologies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in George Town, Malaysia?
Yes — 65 of the 549 open manufacturing positions offer remote or hybrid work (3 remote, 62 hybrid).
How do I apply for Manufacturing jobs in George Town, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.