Job Description: Product technical support to include the following product lines-Metal Detection, X-Ray and Checkweighing.Support incoming phone calls and emails for US and Canada; showing a strong ability to follow int…
Job Description: Product technical support to include the following product lines-Metal Detection, X-Ray and Checkweighing.Support incoming phone calls and emails for US and Canada; showing a strong ability to follow int…
Description FIC America Corp. is a global Tier 1 automotive components manufacturer centrally located in the Northwest Suburbs of Chicago. We are actively seeking an experienced Manufacturing Team Leader to lead and coor…
Skills: Team Leadership, Inventory Management, Lean Manufacturing, Problem Solving, Critical Thinking
Description FIC America Corp. is a global Tier 1 automotive components manufacturer centrally located in the Northwest Suburbs of Chicago. We are actively recruiting for a Quality Control Inspector. Essential Job Functio…
Company Information Heico has a history of success. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 78 separate companies through a strategic acquisition policy, and by r…
Skills: Project Planning, Program Management, Customer Relationship Management, Cross-Functional Collaboration, New Product Development
The Warehouse Associate is responsible for daily customer order fulfillment activities within an assigned area(s) of a distribution facility. This position is responsible for demonstrating safety and operational expertis…
Skills: Order Fulfillment, Shipping, Receiving, Pallet Jack Operation, Basic Math
The Warehouse Associate is responsible for daily customer order fulfillment activities within an assigned area(s) of a distribution facility. This position is responsible for demonstrating safety and operational expertis…
Skills: Order Fulfillment, Shipping, Receiving, Picking, Packing
Job Details: Hours: Monday - Friday, 8:00 am - 4:30 pm Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics profess…
Skills: Team Leadership, Logistics Management, Project Management, Order Fulfillment, Inventory Control
The Warehouse Associate is responsible for daily customer order fulfillment activities within an assigned area(s) of a distribution facility. This position is responsible for demonstrating safety and operational expertis…
Skills: Order Fulfillment, Shipping, Receiving, Picking, Packing
Warehouse/Distribution: FT Order Filler/Associate/Fulfillment
Carol Stream, Illinois, United States · On-site
$19/hr–$22/hr
Entry level
Summary: To pull items efficiently and accurately according to customer order. Location: Carol Stream, IL Hourly Rate: start $19.50/hr up to $22.29/hr at 1 year of employment Standard Work Hours: 10am-6:30pm with overtim…
Warehouse/Distribution: Order Filler- Turret Truck/Cherry Picker
Carol Stream, Illinois, United States · On-site
Entry level
Summary: To pull items efficiently and accurately according to customer order. Location: Carol Stream, IL Hourly Rate: $20.85/HR with opportunity to earn $23.10/HR at 1 year Standard Work Hours: 10AM-6:30PM, overtime req…
Overview Sturtevant Richmont, a division of Snap-on Incorporated, is seeking a Manual Machinist to set up and operate all tool room machines. Responsibilities • Set up and operate all tool room machines• Able to do shop …
Job Description: Product technical support to include the following product lines-Metal Detection, X-Ray and Checkweighing.Support incoming phone calls and emails for US and Canada; showing a strong ability to follow int…
Senior Buyer (Procurement Process & Digital Transformation)
Carol Stream, Illinois, United States · On-site
$86k–$130k/yr
Senior
Marmon Foodservice Technologies, Inc. As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better…
Skills: Procurement Process Automation, ERP Systems, Strategic Sourcing, Supplier Portal Implementation, Data Analysis
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Position Title: Production Associate Pay Rate: $23.31. Category/Shift: 2nd Shift 3rd Shift Physical Location: Carol Stream, IL The Job You Will Perform: We are looking for motivated individuals who are capable of perform…
Skills: Counting, Stacking, Reading spec sheets, Machine operation, Basic math
Description FIC America Corp. is a global tier I automotive components manufacturer centrally located in the Northwest Suburbs of Chicago. We are actively recruiting for a Production Control Manager. Our manufacturing op…
Skills: Production Planning, Scheduling, Inventory Control, ERP, Supply Chain Management
WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the imp…
Skills: Inventory Management, Shipping And Receiving, Order Picking, Cycle Counting, Computer Proficiency
SUMMARY Inspects parts according to quality and safety standards. Ensures goods and products comply with company standards as well as Federal and State law. Ensuring test equipment is calibrated and working correctly. St…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$33/hr–$35/hr
Full-time
Posted 36d ago
~40 hrs/week
Responsibilities
Provide technical support via phone and email for US and Canada, acting as an escalation point for Field Engineers. Responsible for diagnosing customer issues, coordinating part dispatch, and maintaining detailed CRM documentation.
Requirements
Candidates must be able to follow internal scripts and policies to resolve technical problems and perform root-cause analysis. The role requires the ability to communicate effectively between field staff and internal office support.
Full job description
Job Description:
Product technical support to include the following product lines-Metal Detection, X-Ray and Checkweighing.
Support incoming phone calls and emails for US and Canada; showing a strong ability to follow internal company scripts, identify key details of the customer and problem and provide effective technical support in accordance with warranty, call-handling and general polices.
Act as an escalation resource for issues Field Engineers are unable to solve; completing a root-cause analysis and recommend follow-up actions.
Collect feedback on common product issues and skills gaps to support the management of continuous improvement.
Diagnose customer issues and ensure the proper FSE is dispatched with the correct parts and tools required to efficiently resolve the problem.
Complete all necessary paperwork accurately and on a timely basis in accordance with the company procedures.
Timely documentation of all customer conversations and related activities in our CRM system.
In addition to the duties listed above, the position holder must carry out tasks assigned by their manager that are essentially related to their duties.
Act as a Role-Model for technical support and, demonstrating high-levels of customer satisfaction (internal and external).
Help with scheduling and dispatching as required.
Process customer complaints and escalation requests related to technical findings (field-oriented) and report such information as a critical component of our regular escalation meetings / activities.
Frequently communicate between the field and internal office support staff on technical related issues assuming the role of a primary service liaison.
Occasionally travel throughout the field, to support escalated service requests from our customers.
Support technical training demands for customers and internal team members.
Attend refresher training classes and regional FSE conference calls in order to promote continuous improvement of technical skillsets.
Act as a primary technical support resource (internal and external), keeping abreast of all legacy and current technical aspects of the Loma product family.
Compensation Information:
$33.00-$35.00 per hour
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
How many Manufacturing jobs are open in Carol Stream, IL right now?
There are currently 123 open manufacturing positions in Carol Stream, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Carol Stream, IL?
Companies currently hiring include Prince Industries, ROGERCO, Inc., NTN Bearing Corporation, Hearthside Food Solutions, FIC America Corp., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Carol Stream, IL?
Yes — 5 of the 123 open manufacturing positions offer remote or hybrid work (0 remote, 5 hybrid).
How do I apply for Manufacturing jobs in Carol Stream, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.