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Full-time
20% Staff discount, H&M Incentive Program, 25 Days of annual leave, Employee Assistance Program, Corporate benefits, Company pension scheme
Posted 8d ago
~39 hrs/week
Responsibilities
The In-Store Commercial Manager drives commercial success and customer experience by leading the team, managing store operations, and executing visual merchandising strategies. They are responsible for analyzing sales data to maximize performance and nurturing talent through effective training and development.
Requirements
Candidates should have previous retail experience, preferably in a fashion environment, with strong knowledge of store operations and visual merchandising. Excellent communication skills, a customer-focused mindset, and the ability to lead and motivate teams in a fast-paced environment are essential.
Full job description
Company Description
Job Description
As the In-Store Commercial Manager, you are a key driver of both customer experience and commercial success. With a passionate team by your side, you lead with vision and precision-delivering operational excellence and inspiring service that brings the store to life.
You’ll have the exciting opportunity to elevate the collection in a way that’s both creatively compelling and commercial, ensuring it resonates with customers while maximising sales potential.
Your role is pivotal in shaping a dynamic, inviting atmosphere that enhances both direct and indirect customer service, driving performance and setting new standards for success.
Key Responsibilities
Deliver a high level of customer service through expert styling advice, strong product knowledge, and an engaging store experience
Analyse sales data and collaborate with the Store Manager to maximise department performance
Lead and motivate a team of Sales Advisors to consistently achieve service and presentation standards
Lead and manage store merchandising, sales initiatives, campaign execution, and stock level optimization to maximise commercial opportunities and drive performance
Support recruitment efforts and ensure effective onboarding and training for new team members
Identify and nurture future talent, contributing to development plans that support team progression
Oversee daily store operations, ensuring efficiency and alignment with brand standards
Act as a brand ambassador, consistently delivering the best possible experience for every customer
Step into the role of Store Manager when required, ensuring continuity in leadership and performance
Qualifications
Customer-Focused: You genuinely enjoy engaging with customers and lead by example in prioritizing their needs to deliver great service.
Visual Merchandising: Experience managing store VM activations including window and mannequin changes, promotional set-ups and season-start layouts
Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers.
Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.
Excellent Communication: Clear, confident, and empathetic in both customer and team interactions, able to provide clear direction and constructive feedback when needed.
Good knowledge of store operations & standards from previous experience working in retail, preferably within a fashion environment
Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests.
Comfortable working varied hours, including evenings, weekends, and holidays.
Good English language skills
Preferable but not mandatory
Team Leadership: Proven ability to organise and motivate teams in fast-paced environments to deliver high service standards.
Analytical Thinking: Understanding of key retail KPIs and how to use them to drive performance.
Additional Information
This is a full-time position with a contract of 38,5 hours a week.
An integrity check via the warning register of the stichting Fraude Aanpak Detailhandel is part of the application procedure.
Benefits:
We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 20% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.
In addition to this, Netherlands-based colleagues also receive:
25 days of annual leave
Employee Assistance Program to support a healthy work-life balance
Corporate Benefits
Company pension scheme
Travel allowance
Inclusion & Diversity
At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.
ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
H&M Group's Moderation Policy:
Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world.
This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement
Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content.
We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
Offices: Årstaängsvägen 13, Stockholm, Stockholm 117 75, SE
How many Management & Leadership jobs are open in The Hague, Netherlands right now?
There are currently 267 open management & leadership positions in The Hague, Netherlands listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in The Hague, Netherlands?
Companies currently hiring include NN Group, Lefebvre Sdu, AECOM, WorkBuddy, A.P. Moller - Maersk, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in The Hague, Netherlands?
Yes — 142 of the 267 open management & leadership positions offer remote or hybrid work (6 remote, 136 hybrid).
How do I apply for Management & Leadership jobs in The Hague, Netherlands?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.