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Full-time
bachelor degree, postgraduate degree
Posted 13d ago
~40 hrs/week
Responsibilities
The role manages the Claude use-case pipeline from discovery through client delivery within the AI Center of Excellence. It coordinates partner-program commitments, certification cohorts, and tracks Salesforce partner tagging for Anthropic-influenced deals.
Requirements
Candidates must hold a Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, Artificial Intelligence, Information Systems, or a related discipline. Preferred qualifications include domain exposure to the BFSI or healthcare sectors.
Full job description
AI Centers of Excellence (India) is EXL’s senior India-based leader accountable for building, scaling, and operationalizing the Claude (Anthropic) and OpenAI practice capabilities. Reporting to the VP of AI Consulting (US), this D1-level leader owns the India delivery model for both CoE teams, manages a team of six Senior Consultants (C2 / C1), and acts as the primary liaison to Anthropic and OpenAI partner teams on behalf of EXL’s India operations.
The role is accountable for driving delivery excellence, capability development, partner alignment, reusable assets, and go-to-market readiness for enterprise AI initiatives across EXL’s global client portfolio.
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
Offices: 320 Park Avenue, 29th Floor, New York, NY 10022, US · 10 Exchange Pl, Jersey City, NJ 07302, US
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