Assistant Manager Customer Account Management (FMCG KAM - CVS)
Petaling Jaya, Selangor, Malaysia · On-site
Senior
About The Role Responsible to build and develop yearly plans with assigned customers to effectively grow long-term business with high level of customer engagement. Accountable for the delivery of top & bottom-line sales …
Company Description Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and…
Skills: SAP MM, SAP S/4 HANA, Procurement, Inventory Management, Project Management
Tec D (Malaysia) Sdn. Bhd.
Senior Monitoring Specialist
Petaling Jaya, Selangor, Malaysia · On-site
Mid level
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Skills: IT monitoring, Supply chain analysis, Incident management, Problem solving, Data analysis
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Skills: Production Sequencing, SAP-PP, Production Planning, MRP Execution, KPI Monitoring
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Skills: Lean Manufacturing, Process Optimization, Time and Motion Studies, Data Analysis, Root Cause Analysis
Position Summary The Chief Executive Officer (CEO) is responsible for leading the overall strategic direction, operational performance, financial growth, and long-term sustainability of the organization. The CEO will dri…
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Store Manager(Central/Johor/Melaka/Penang/Kuching)
Petaling Jaya, Selangor, Malaysia · On-site
$4k–$7k/mo
Mid level
Key Responsibilities 1. Sales & Performance Management • Achieve and exceed monthly and annual sales targets. • Monitor KPIs such as conversion rate, average transaction value, and units per transaction. • Analyze sales …
Skills: Leadership, Team Management, Sales Management, Business Acumen, Communication
Warehouse Operator We are seeking a detail-oriented and reliable Warehouse Operator to join our dynamic logistics team. As the backbone of our fulfillment operations, you will ensure that every order is picked, packed, a…
Skills: Warehouse Management Systems (WMS), Microsoft Excel, Microsoft Word, Order Picking, Packing
Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got y…
Role Overview: As a Head of E-commerce, you will act as the commercial architect for the brand’s digital presence across major third-party platforms. You are fully responsible for the profit and loss (P&L) of the e-comme…
Role Overview: The Retail Operations Manager oversees the day-to-day operations of retail stores to ensure efficiency, profitability, and customer satisfaction. This role involves managing area managers and store staff, …
Skills: Operational Management, KPI Driving, People Management, Business Analysis, Strategic Marketing
- Handle customer calls - Work closely key account manager and handle sales order - B2B planning and send order to production team , delivery to end user. Working hours: Monday–Friday 8am to 5pm Location : Petaling Jaya …
Skills: Customer Service, Mandarin Speaking, Sales Order Management, B2B Planning, Production Coordination
Product Manager Based in Selangor | Full-time About the Role We’re a fast-growing IT distribution company representing global brands across multiple industries. As part of our continued expansion, we’re seeking a passion…
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Full-time
bachelor degree
Posted 62d ago
Apply by Sep 30
~40 hrs/week
Responsibilities
Responsible for developing yearly plans and strategies to grow long-term business with key customers in the FMCG convenience channel. Oversees departmental budgets, manages trading terms negotiations, and coordinates with cross-functional teams to maximize ROI on promotions.
Requirements
Requires a degree in Business, Marketing, or a related field with a strong background in Key Account Management within the FMCG industry. Must possess advanced negotiation skills and proficiency in office productivity tools.
Full job description
About The Role
Responsible to build and develop yearly plans with assigned customers to effectively grow long-term business with high level of customer engagement. Accountable for the delivery of top & bottom-line sales via aligned strategies and processes with internal functions.
Managing operating departmental budgets and costs. Accountable for net sales/EBIT/headcount responsibility (where applicable). Return on investment on advertising and promotion (promotional effectiveness).
What You Will Deliver
Oversee and manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources
Formulate holistic key account processes and strategies for modern trade channels (global accounts and local accounts) to ensure achievement of overall objectives
Allocate customer accounts to teams. Establish budgets, key performance indicators and tracking mechanisms to support the achievement of team key performance indicators
Anticipate future direction and needs of customers in order to proactively recommend business solutions to meet customers' long term business needs
Drive annual negotiations with key customers, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Oversee the planning and execution of 5P tactics and demand-marketing initiatives to maximize potential return on total customer investments
Drive post-evaluation of key promotions and communicate results to the commercial teams.
Leverage on promotional evaluations to refine customer tactics Ensure integrity, accuracy and timeliness of performance data/reports to facilitate strategic decisions
Oversee initiatives to optimize business processes and improve services by utilizing new techniques, tools and information systems Build long-term strategic relationships with key customers.
Facilitate frequent top-to-top contact between customers and DKSH senior management to ensure strategic alignment
Collaborate with cross-functional leaders (e.g. in Trade Marketing, Field Marketing and Supply Chain Management) to ensure alignment of strategies and process
Set direction and cascade team/function goals to ensure goals are well-defined and clearly communicated
Drive and manage learning and development of team in the area of Customer Account Management and DKSH behavior to achieve team/function goals
What You Bring
Key Account Management (sales) background with experience in managing local and/or international key accounts and/or convenience channel
Degree in Business / Marketing, or related fields
Demonstrate advanced knowledge and understanding of the industry/market/competitors/customers
Demonstrate advanced selling skills and proven key account management experience in fast moving consumer goods
Demonstrate general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
Demonstrate advanced negotiation skills
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in English, both written and spoken
About DKSH
DKSH’s purpose is to enrich people’s lives. For over 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 35 markets across Asia Pacific, Europe, and North America. We employ over 26,800 specialists and produced net sales of CHF 11.1 billion in 2025.
Why it's great to work with us
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
Learn more about working at DKSH: https://bit.ly/dksh-careers
View jobs now: https://bit.ly/dksh-jobs
*We do not send job offers from free email services (Gmail, Yahoo mail, Hotmail, etc.), request money from candidates, or require personal documents like bank account details, tax forms, or credit card information from candidates before they are hired: https://bit.ly/dksh-recruitment-disclaimer.
Market Expansion ServicesSourcingResearch and analysisMarketing and salesDistribution and logisticsAfter-sales servicesConsumer GoodsTechnologyHealthcareSpecialty Chemicals
How many Logistics jobs are open in Petaling Jaya, Malaysia right now?
There are currently 190 open logistics positions in Petaling Jaya, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Petaling Jaya, Malaysia?
Companies currently hiring include DKSH, MVC Resources, Givaudan, Continental, Danaher, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Petaling Jaya, Malaysia?
Yes — 33 of the 190 open logistics positions offer remote or hybrid work (0 remote, 33 hybrid).
How do I apply for Logistics jobs in Petaling Jaya, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.