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Full-time
high school
Company Match on 401k, Employee Purchase Discount, Tuition Reimbursement, Medical, Dental
Posted 2d ago
~40 hrs/week
Responsibilities
The CSR Warehouse Associate II provides support by servicing walk-in customers, processing sales orders, and managing customer inquiries. Additionally, the role involves performing warehouse duties such as material handling, inventory management, and operating forklift equipment.
Requirements
Candidates must have a High School Diploma or GED and at least one year of customer service experience. A certified forklift operator license is required, and three or more years of warehouse experience is preferred.
Full job description
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is currently seeking an exceptional CSR Warehouse Associate II to join our TEAM! As the CSR Warehouse Associate II, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.
Primary Objective
To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Performs a variety of material handling duties associated with the warehouse. Process sales orders and resolve customer product or service issues as needed.
Primary Function and Scope
Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts.
Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments and stock material, processing customer returns, and notifying management of damaged shipments for freight claims.
Operates forklift equipment.
Provides customer account management, which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management.
Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution).
Responsible for keying in orders, processing faxes, and preparing reports.
Interfaces with various groups, including but not limited to internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.
Participates in special projects and performs additional duties as required.
Experience and Knowledge Required
High School Diploma or GED equivalency required.
1 or more years customer service experience.
Certified Forklift Operator.
Focus on customer account management preferred.
Prior tile industry knowledge is preferred.
3+ years of previous warehouse experience preferred.
Competencies
Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship building skills. Must have a moderate level of computer skills in Word and Excel.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.
At Mohawk, our purpose is to improve the places where people live, work and play through the beauty, performance and sustainability of our flooring products. As a Fortune 400 global flooring leader with some of the recognized brands in the industry, Mohawk offers an excellent opportunity to launch or advance your career with a focus on what matters most to you. Whether you're looking to take on a leadership role, drive innovation, expand your knowledge, or unleash your creativity, you can discover your potential at Mohawk. Explore our posts and visit the Life Pages tab to see what it means to achieve more with Mohawk!
Offices: 160 S Industrial Blvd, Calhoun, Georgia 30701, US · 508 E Morris Street, Dalton, GA 30721, US · 196 S Industrial Blvd, Calhoun, Georgia 30701, US · 101 IVC Dr, Dalton, Georgia 30721, US
How many Logistics jobs are open in Helsinki, Finland right now?
There are currently 1,225 open logistics positions in Helsinki, Finland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Helsinki, Finland?
Companies currently hiring include MC, Mohawk Industries, Rollon Americas, Armstrong World Industries, Chart Industries, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Helsinki, Finland?
Yes — 35 of the 1225 open logistics positions offer remote or hybrid work (3 remote, 32 hybrid).
How do I apply for Logistics jobs in Helsinki, Finland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.