THE POSITION IN A NUTSHELL Sciens Building Solutions seeks a Service Coordinator responsible for interacting with existing and potential customers to ensure customer satisfaction and a positive company image. The Service…
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Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
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Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
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Full-time
high school
Paid time off, Holidays, 401(k) matching, Short term disability, Long term disability, Medical plan
Posted 9d ago
~40 hrs/week
Responsibilities
The Service Coordinator manages the scheduling of preventative maintenance and emergency service calls while ensuring high levels of customer satisfaction. They are responsible for dispatching technicians, processing work orders, and maintaining accurate customer and service data in company databases.
Requirements
Candidates must possess a high school diploma or equivalent and have two to five years of experience in customer service. Proficiency in Microsoft Office applications and strong organizational and communication skills are required for the role.
Full job description
THE POSITION IN A NUTSHELL
Sciens Building Solutions seeks a Service Coordinator responsible for interacting with existing and potential customers to ensure customer satisfaction and a positive company image. The Service Coordinator will perform scheduling of preventative maintenance inspections and emergency calls. This person will field customer calls, analyze issues, evaluate the situation and determine how best to handle.
WHAT YOU’LL BE DOING (and doing well!)
Schedule preventative maintenance inspections and emergency calls. Utilize dispatch board to update and maintain all schedules for on time service while maintaining zero backlogs.
Answer calls from customers. If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations.
Generate and monitor Service department’s internal and external correspondence regarding service technicians. This includes analyzing completed work orders for accuracy, and ensuring they are correct, complete and on time.
Assist with performing accurate pricing of labor and/or materials as dictated by the contract for that particular customer.
Prepare subcontract work order for invoicing, including test reports, deficiencies and quotes.
Track and/or quote deficiencies.
Update and maintain all customer information in all databases, including but not limited to: Service department inspection dates, contract information, new customers/sites and updated customer names and addresses.
Dispatch appropriate technician(s) based on skill set required for each site or project.
Generate and maintain schedules on a daily/weekly/monthly intervals. Field trouble calls, PM inspections, vacation schedule, and subcontractor schedule.
Prepare and process work orders and invoices, when applicable; acquire purchase orders where customer requires.
Display effective communication with customers; promptly follow up on customer inquiries, tracking special needs requests, reports and copies as needed.
Material requisition: prepare and process accurate purchase requisitions for purchasing.
Complete service contract cancellation form(s) and submit with back up for processing.
Coordinate customers’ service requirements with other appropriate departments, as necessary, to ensure effective customer service.
Provide accurate information to Accounting to ensure one-day billing processing.
WHAT WE LIKE ABOUT YOU
High school diploma or equivalent.
Two to five years of experience in customer service.
Strong organizational skills.
Ability to multi-task and remain calm under pressure.
Possess sound decision-making skills and practical judgment priorities.
Ability to encourage and motivate people with positive attitude.
Interest in helping and working with customers.
Computer literate: Working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint.
Service from One. Safety for All.
We are Sciens.
Sciens Building Solutions is a trusted provider committed to delivering complete fire protection, security, communications and electrical solutions that not only protect lives but ensure business continuity of our customers, too. Our top priority is to deliver complete life safety solutions for each customer we serve – from the smallest elementary school to the largest hospital campus or tallest skyscraper – and ensure these systems remain ready to perform when needed in an optimal and fully code-compliant fashion. With thousands of systems installed over decades, our knowledgeable sales team, engineers, installers and highly trained technicians partner together to provide the most effective solutions possible.
Count on Sciens for all your fire protection, security, communication and electrical needs – locally, regionally and nationally.
Offices: 5925 Stoneridge Dr, Pleasanton, California 94588, US
Fire DetectionFire SuppressionFire SprinklerLeak Detection & Location SystemsSecurityData/CommunicationsElectricalEngineeringand ServiceService Industry
Based on 2302 listings with disclosed salaries, most logistics jobs in Texas pay between $60k–$146k per year. Individual offers vary with seniority, company size, and specialization.
How many Logistics jobs are open in Texas right now?
There are currently 29,452 open logistics positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Texas?
Companies currently hiring include Domino's, Lowe's Companies, Inc., O'Reilly Auto Parts, Tractor Supply Company, Dollar Tree Stores, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Texas?
Yes — 1077 of the 29452 open logistics positions offer remote or hybrid work (323 remote, 754 hybrid).
How do I apply for Logistics jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.