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Job Description

Role Overview:

The Forensic Consultant is responsible for the planning and execution of forensic investigations with a strong focus on economic crimes impacting the financial services industry. The role involves gathering and analysing evidence, maintaining accurate documentation, and reporting findings. This future-fit role requires strong investigative skills, awareness of emerging financial crime tactics, and the ability to adapt to evolving forensic practices and technologies.

 

At Old Mutual, we’re more than a financial services provider—we’re a purpose-driven organisation committed to Championing Mutually Positive Futures Every Day. We offer a dynamic, inclusive, and forward-thinking environment where innovation meets impact. Join us to be part of a team that values growth, collaboration, and integrity, and where your work contributes to building a safer, smarter financial ecosystem across Africa.

Old Mutual is committed to it’s transformation journey and this role will align to the organisation’s employment equity principles/ requirements.

Key Responsibilities:

1. Investigation Planning and Execution

• Execute end-to-end forensic investigations under guidance, from scoping and information gathering to evidence analysis and conclusion.

• Identify and assess potential control breakdowns, fraud schemes (e.g., identity theft, collusion, social engineering), and policy breaches.

• Apply forensic investigative techniques that align with regulatory and legal requirements.

• Ensure investigative actions are documented and traceable, supporting potential disciplinary, civil, or criminal proceedings.

2. Reporting and Documentation

• Draft investigation reports that clearly present findings, root causes, implicated parties, and risk implications.

• Develop recommendations that are practical, risk-aligned, and relevant to business operations.

• Maintain all documentation, interview records, and evidence logs in the GFS case management system for audit trail and data analysis purposes.

• Participate in presenting findings to stakeholders as required.

3. Stakeholder Engagement and Relationship Management

• Interact with internal clients (e.g., HR, Legal, Risk, Claims, Distribution) to gather information, clarify facts, and provide updates on case progress.

• Escalate sensitive matters appropriately and in a timely manner.

• Promote awareness of investigation protocols and contribute to a culture of fraud prevention through your interactions.

4. Risk Insights and Learning Contribution

• Identify emerging fraud trends or patterns based on case observations and share insights with the team.

• Contribute to forensic team knowledge bases, including case studies, learning notes, and root cause analyses.

• Support development of risk mitigative measures (e.g., process improvements, fraud detection triggers).

5. Personal Development and Future-Fit Capability Building

• Regularly update own skills in relation to digital evidence, financial crime typologies, and investigative software.

• Participate in forensic workshops, team reviews, and debriefs to sharpen professional judgment and capability.

• Demonstrate increasing autonomy and sound investigative decision-making over time.

• This role is an opportunity to join a dynamic team in safeguarding financial integrity while driving future-fit investigative solutions. 

Qualifications, Skills and Experience:

Qualifications and Experience:

• Matric / Grade 12 is essential.

• Certified Frad Examiner (CFE) advantageous

• Qualification in Forensics, Law, Accounting, or Information Technology is advantageous.

• 3 - 5 years of experience in forensic investigations is a pre-requisite, with at least 2 years of experience in the Financial Services Sector.

• At least 2 years of experience in a corporate environment is essential.

• Experience in claims investigations (funeral, life & disability) is advantageous.

• Experience in investigating syndicates will be an added advantage.

• Self-starter, able to show initiative and work with minimal guidance.

• Capacity to work under pressure and meet deadlines.

• Solution-driven, passionate, and energetic.

• Possess a strong sense of ownership, initiative, and a proactive mindset.

Skills and Competencies:

• Strong leadership capabilities with a proven track record of managing high-performing forensic teams.

• Advanced knowledge of forensic methodologies and investigation techniques in financial services.

• Excellent report writing, communication, and stakeholder management skills.

• Strategic thinking with the ability to influence decision-making at senior levels.

• Knowledge of criminal law, labour law, and financial crime regulations.

• Ability to navigate complex cross-border investigations and regulatory environments.

Future-Fit Forensic Competencies:

• Proficiency in digital research and open-source intelligence (OSINT) for information gathering.

• Familiarity with basic data analysis for identifying trends and anomalies.

• Understanding of cybersecurity fundamentals and data privacy principles.

• Exposure to digital documentation and case management systems.

• Capacity to learn and adapt to evolving forensic technologies and methodologies.

• Awareness of social engineering techniques and fraud prevention strategies.

Key behavioural skills and attributes that would make a candidate successful in this role:

•  Ability to handle a constantly changing legislative environment

• Excellent inter-personal skills, including influencing skills

• Ability to collaborate effectively with others to achieve personal and team results

• Good business acumen and insight

• A self-starter, with the ability to show initiative and work with minimal guidance

• Capacity to work under pressure and meet deadlines

• Solution-driven, passionate and energetic

• Possesses a strong sense of ownership and initiative as well as a proactive mind-set

Skills

Action Planning, Claims Management, Data Compilation, Data Controls, Executing Plans, Financial Auditing, Insurance Claims Investigations, Typology

Competencies

Action Oriented

Business Insight

Collaborates

Decision Quality

Ensures Accountability

Financial Acumen

Instills Trust

Manages Complexity

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

25 June 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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