We are Kaizen Gaming Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 20 markets. We always aim to leverage cutting-edge technology, providing the best experien…
Skills: Customer Support, Backoffice Operations, Responsible Gaming, French Fluency, English Fluency
We are Kaizen Gaming Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 20 markets. We always aim to leverage cutting-edge technology, providing the best experien…
Skills: Customer Operations, Backoffice Support, Responsible Gaming, Bulgarian Language, English Language
We are the leading player in the Energy sector in Greece. Our customers are at the heart of everything we do and we constantly seek new ways to make them happy through our products & services. To further support our grow…
Skills: Tender management, Public procurement, Private tenders, Financial data analysis, Legal document interpretation
About us Established in 1963, Karatzas & Partners is a leading provider of legal services in the fields of corporate, commercial and financial law. Our clientele includes top tier Greek and international companies and we…
Skills: Real estate law, Contract law, Corporate law, M&A transactions, Due diligence
About us Established in 1963, Karatzas & Partners is a leading provider of legal services in the fields of corporate, commercial and financial law. Our clientele includes top tier Greek and international companies and we…
Skills: Real estate law, Contract law, Corporate law, M&A transactions, Due diligence
Oikonomakis Law, one of Greece’s leading international law firms with an extensive global presence, is seeking to recruit a Certified Notary Assistant to join our Athens Office. This is a full-time position requiring dai…
Skills: Notarial procedures, Document management, Real estate transactions, Corporate law support, Administrative skills
GRC Financial Services Senior Associate (Governance and Compliance Advisory)
Athens, Attica, Greece · Hybrid
Mid level
Job Description & Summary We are a team that turns complexity into opportunity. We look for those who anticipate shifts before they happen, challenge how things are done, and bring the experience to create real change. S…
ABOUT US LPP S.A. is one of the largest fashion companies in Central and Eastern Europe. The company has been operating steadily in Poland and abroad for more than 26 years, successfully meeting market demands in the fie…
KG Law Firm, a leading and innovative Greek law firm, recognized as one of the largest and most prestigious multidisciplinary law firms in Greece, is looking for an Applications Integration Specialist to join its growing…
Skills: Application Integration, API, ETL, SQL, Data Management
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was fo…
Skills: Management Consulting, Business Strategy, Problem Solving, Analytical Thinking, Collaboration
At Euronet, we don’t just build payment solutions-we shape the future of how the world moves money as a global leader in payments processing and cross-border transactions. From mobile wallets and card issuing real-time p…
Skills: AML Investigations, Financial Crime Compliance, Transaction Monitoring, Due Diligence, Risk Assessment
Compliance & Due Diligence Officer - Merchant Services
Athens, Attica, Greece · Hybrid
Mid level$2.8B raised
At Euronet, we don't just build payment solutions — we shape the future of how the world moves money. As a global leader in payments processing and cross-border transactions, our products support millions of people and b…
Skills: Due Diligence, KYC/KYB, AML Compliance, Financial Crime Compliance, Regulatory Compliance
Transactions Specialist (Alpha Real Estate Services)
Athens, Attica, Greece · Hybrid
Mid level$703M raised
Alpha Real Estate Services, a subsidiary of Alpha Bank Group, is a leading real estate services company in Greece, with a long-standing presence since 1942 and listed on the Athens Exchange. The company specializes in th…
Skills: Real Estate Due Diligence, Transaction Documentation, Asset Management, Stakeholder Management, Legal Verification
Company Description We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platform…
Skills: Privacy Risk Assessment, Privacy By Design, OneTrust, Data Protection Law, ISO Standards
At Campeón Gaming, we build the technology behind online casino and sports betting brands. We provide an all-in-one platform that allows our partners to launch, run, and grow their own brand with our engine. From the tec…
Skills: KYC Verification, Due Diligence, AML Compliance, Fraud Prevention, Document Verification
At Forvis Mazars, we do more than offer jobs — we help people build meaningful careers. Whether you’re just starting out or ready to take your next professional step, you’ll have the chance to learn, grow, and make an im…
Skills: Benchmarking Research, Financial Analysis, Transfer Pricing Documentation, Economic Analysis, Market Research
At Euronet, we don't just build payment solutions — we shape the future of how the world moves money. As a global leader in payments processing and cross-border transactions, our products support millions of people and b…
We are seeking an experienced Corporate Commercial Legal Counsel to provide strategic legal support across a broad range of corporate and commercial matters, while also overseeing corporate secretariat responsibilities. …
KG Law Firm, a multidisciplinary, leading Greek law firm dating back to the 1930s and recognized as one of the most prestigious law firms in Greece, is seeking to recruit a motivated Associate Lawyer to join its Banking …
Associate Corporate I M&A and Project Development Group
Athens, Attica, Greece · On-site
Mid level
Corporate / M&A practice Group | Associate Zepos & Yannopoulos is one of the leading law firms in Greece providing comprehensive legal and tax services to companies doing business in Greece. We are currently seeking to r…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
associate degree
Onboarding Buddy, Competitive Pay, Bonus Scheme, Private Health Insurance, Monthly Meal Allowance, Family Support
Posted 9d ago
~40 hrs/week
Responsibilities
The Backoffice Agent supports operational functions and manages customer inquiries, specifically focusing on Responsible Gaming and regulatory compliance. They are responsible for monitoring operational queues, resolving escalated issues, and improving workflow efficiencies.
Requirements
Candidates need an associate's degree or equivalent experience with 1-2 years in customer operations or backoffice roles. Fluency in French and English, along with an AI-first mindset for productivity, is required.
Full job description
We are Kaizen Gaming
Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 20 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents.
Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?
Let’s start with the role
The Backoffice Agent is responsible for supporting back office functions, aiming to provide excellent customer experience.
Responsibilities involve handling tasks that are essential for the smooth operation of the business, including providing support to internal functions, tracking ongoing issues and involving the relevant teams to resolve problems.
The role also includes handling customer inquiries and cases related to Responsible Gaming. This includes identifying, supporting, and assisting players who may be exhibiting signs of problem gambling or who are requesting help in managing their gaming activities. The agent will work closely with internal departments to ensure that all Responsible Gaming guidelines and regulatory requirements are followed, providing players with a safe, supportive, and compliant gaming environment.
As a BackOffice Agent, you will
Provide customer support and monitor operational queues.
Respond to inquiries via email, phone, chat or any other channel, when required.
Collaborate with internal stakeholders to ensure excellent customer support.
Investigate and resolve routine customer inquiries and escalated issues.
Escalate complex problems following the provided guidelines.
Support the implementation of new processes and tools introduced to the team.
Adhere to company policies, industry regulations, and data protection standards.
Ensure the timely and accurate completion of assigned tasks to meet SLAs.
Monitor and Review Player Activity, handle Responsible Gaming cases, implement Self-Exclusion Protocols and assist in Player Education.
Handle Possible Suicide Attempt (PSA).
Handle Data Privacy / Legal / Compliance-related requests.
Identify inefficiencies in workflows and propose improvements to enhance productivity and processes.
What you will bring
Associate’s degree or equivalent experience in business, administration, or a related field.
Minimum 1–2 years of experience in customer operations or a backoffice role.
Strong attention to detail and organizational skills.
Familiarity with CS systems and data management tools.
Excellent communication skills and a proactive approach to problem-solving.
Fluent French & English language skills.
Demonstrated AI-first mindset, actively leveraging AI tools and assistants to improve productivity, problem-solving, and decision-making. Continuously exploring new AI capabilities and championing their practical adoption within teams, using AI as a natural part of day-to-day work rather than a supplementary tool.
Kaizen Gaming Perks
🕑 Hybrid way of working
🏃 A buddy will support you with your onboarding
💸 Competitive pay and bonus scheme
👩⚕️ Private health insurance for you and your family
💰 Monthly meal allowance
👨👩👧👦 Family Support
⭐Developmental 360° feedback framework
📚 Unlimited access to Udemy & continuous training
#LI-Hybrid
#LI-DK1
Recruitment Privacy Notice
Regarding the data you share with us, you may find and read our recruitment privacy notice here.
We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.
Kaizen Gaming is one of the world’s leading GameTech companies, currently operating in 20 markets across four continents.
Driven by our passion for Technology and People, we are constantly evolving, improving our products and services to deliver the most innovative, entertaining, and trusted online gaming experience to millions of customers worldwide.
Our premium brand, Betano, has a strong presence across Europe, the Americas, and Africa, offering world-class online sports and gaming experiences.
With a team of more than 3,000 talented professionals, we are shaping the future of online gaming, one market, one innovation, and one player experience at a time.
Offices: Athens, GR · Thessaloniki, GR · Lisbon, PT · Bucharest, RO · Brazil, BR
How many Legal jobs are open in Athens, Greece right now?
There are currently 73 open legal positions in Athens, Greece listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Legal roles in Athens, Greece?
Companies currently hiring include Kaizen Gaming, Karatzas & Partners, Euronet, Grant Thornton Greece, Alpha Bank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Legal jobs in Athens, Greece?
Yes — 48 of the 73 open legal positions offer remote or hybrid work (2 remote, 46 hybrid).
How do I apply for Legal jobs in Athens, Greece?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.