Branch Network – Become our next Retail Banking Ambassador At Alpha Bank we are shaping the future of banking in Greece. We are a leading financial institution, combining innovation, entrepreneurship, and a strong commit…
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. • We unde…
Skills: Python, SQL, Generative AI, Large Language Models, RAG
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. We unders…
Skills: SQL, Python, Data Modelling, Data Governance, User Acceptance Testing
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. We unders…
Skills: Credit assessment, Financial analysis, Small business lending, Risk appetite assessment, Financial statements analysis
Municipal Unit of Cholargos, Attica, Greece · Hybrid
Mid level$703M raised
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. • We unde…
Skills: Project management, Data governance, Data quality, Business analysis, Project documentation
Alpha Real Estate Services, a subsidiary of Alpha Bank Group, is a leading real estate services company in Greece, with a long-standing presence since 1942 and listed on the Athens Exchange. The company specializes in th…
Skills: Real Estate Commercialization, Sales Management, Leasing, Client Relationship Management, Digital Marketing
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. We unders…
Alpha Real Estate Services, a subsidiary of Alpha Bank Group, is a leading real estate services company in Greece, with a long-standing presence since 1942 and listed on the Athens Exchange. The company specializes in th…
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. We unders…
Alpha Real Estate Services, a subsidiary of Alpha Bank Group, is a leading real estate services company in Greece, with a long-standing presence since 1942 and listed on the Athens Exchange. The company specializes in th…
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. We unders…
Skills: IT Risk Management, Regulatory Compliance, Banking Processes, IT Governance, ICT Risk Assessment
Alpha Real Estate Services, a subsidiary of Alpha Bank Group, is a leading real estate services company in Greece, with a long-standing presence since 1942 and listed on the Athens Exchange. The company specializes in th…
Skills: Property valuation, Financial analysis, Site inspections, Real estate advisory, Budgeting
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. We unders…
Skills: Financial analysis, Project management, State aid regulations, SME financing, Stakeholder management
Technology Strategic Planning and Governance Manager
Piraeus, Attica, Greece · Hybrid
Senior+$703M raised
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. • We unde…
Skills: Technology strategy, IT governance, Portfolio management, Project management, Program management
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. We unders…
Skills: Sales management, Business development, Coaching, Financial advice, Relationship management
Technology Strategic Planning and Governance Manager
Piraeus, Attica, Greece · Hybrid
Senior+$703M raised
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. • We unde…
Skills: Technology strategy, IT governance, Portfolio management, Project management, Program management
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. We unders…
Individual Value Proposition Senior Specialist (Household)
Athens, Attica, Greece · Hybrid
Senior$703M raised
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. We unders…
Alpha Real Estate Services, a subsidiary of Alpha Bank Group, is a leading real estate services company in Greece, with a long-standing presence since 1942 and listed on the Athens Exchange. The company specializes in th…
Skills: Construction monitoring, Project documentation, Technical coordination, Budget planning, Reporting
Individual Value Proposition Senior Specialist (Youth)
Athens, Attica, Greece · Hybrid
Senior$703M raised
At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. We unders…
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Full-time
bachelor degree
Structured career pathways, Continuous learning, Professional certifications, Competitive compensation
Posted 1d ago
Apply by Aug 17
~40 hrs/week
Responsibilities
Serve new and existing customers by identifying their needs and providing tailored banking products. Build long-term customer relationships based on trust, professionalism, and service excellence.
Requirements
Candidates must hold a university degree in Economics, Business Administration, Finance, STEM, or a related discipline. Excellent command of English and strong interpersonal skills are required.
Full job description
Branch Network – Become our next Retail Banking Ambassador
At Alpha Bank we are shaping the future of banking in Greece.
We are a leading financial institution, combining innovation, entrepreneurship, and a strong commitment to people-centric service.
Guided by our purpose to ”Enabling progress in life and business for a better tomorrow”, we deliver high-quality banking solutions to our Customers while creating meaningful development opportunities for our people.
If you are an early-career professional aspiring to build your future in retail banking, driven by a passion to Customer service and a desire to grow through a structured development journey at the frontline of customer experience, we would be glad to meet you.
The Role
As a Customer Service Officer, you will join our Branch Network through our Retail Acceleration Program — a structured entry pathway designed to support your professional growth and long-term career development in retail banking.
Your Development Journey
Through your daily presence in the branch, hands-on learning, and continuous exposure to real Customer interactions, you will gradually build the skills, knowledge, and earn professional certifications required to thrive in the fascinating world of retail banking. The program includes structured onboarding and on-the-job learning.
Continuous development through targeted training and coaching.
The opportunity to obtain required banking certifications.
In-depth expertise through holistic exposure to core retail banking products, services, and customer segments.
Your Key Responsibilities
Serve new and existing Customers, ensuring a consistently high-quality customer experience.
Identify Customer needs and provide tailored banking products and services aligned with their profile.
Build long-term Customer relationships based on trust, professionalism, and service excellence.
Structured career pathways and the potential to evolve into more specialized or advanced retail banking roles within three (3) years.
What you bring
University degree in Economics, Business Administration, Finance, STEM fields, or related discipline.
Strong communication and interpersonal skills.
Customer-centric mindset with a genuine interest in people and service excellence.
Willingness to learn, develop, and obtain professional banking certifications.
Previous experience in Customer service or sales will be considered an asset.
Very good command of MS Office and digital tools.
Excellent command of the English language, both written and spoken.
What We Offer
At Alpha Bank, we are proud to offer:
The opportunity to build a long-term career in one of Greece’s most significant financial institutions
A supportive, collaborative, and professional working environment
A strong culture of continuous learning, certifications, and career progression
Competitive compensation and benefits aligned with the market
Join our Branch Network and start your journey in the fascinating world of retail banking.
Our purpose at Alpha Bank is to enable progress in life and business for a better tomorrow, by integrating finance seamlessly into our customers’ lives. Since 1879, when J.F. Costopoulos founded Alpha Bank, our success is rooted in the relationships of trust we maintain with our customers. Today, we look to the future and aspire to be recognized as a reliable partner that helps businesses evolve and succeed in the green and digital economy, as well as an enabler of inclusive progress for our people, customers and communities. Join us on this journey.
Offices: 40 Stadiou Str., Athens, 10564, GR
Retail bankingElectronic BankingSMEs and Corporate BankingAsset management and Private BankingInvestment BankingBrokerageand Real Estate ManagementFinanceBankingFinancial Services
Our purpose at Alpha Bank is to enable progress in life and business for a better tomorrow, by integrating finance seamlessly into our customers’ lives. Since 1879, when J.F. Costopoulos founded Alpha Bank, our success is rooted in the relationships of trust we maintain with our customers. Today, we look to the future and aspire to be recognized as a reliable partner that helps businesses evolve and succeed in the green and digital economy, as well as an enabler of inclusive progress for our people, customers and communities. Join us on this journey.
Offices: 40 Stadiou Str., Athens, 10564, GR
Retail bankingElectronic BankingSMEs and Corporate BankingAsset management and Private BankingInvestment BankingBrokerageand Real Estate ManagementFinanceBankingFinancial Services