Marriott International Hotels, Inc.Ho Chi Minh City, Vietnam · On-site
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call …
Skills: Telephone Etiquette, Guest Relations, Switchboard Operation, Conflict Resolution, Communication Skills
Ho Chi Minh City, Vietnam · Hybrid
Company Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typica…
Skills: SEO, SEM, Google Adwords, Google Display Network, Digital Marketing
Ho Chi Minh City, Vietnam · On-site
JOB DESCRIPTION Manage and maintain the social media content calendar to strengthen brand presence, support sales initiatives, and generate qualified leads for events and room bookings. Monitor social media channels dail…
Skills: Social Media Management, Content Calendar Planning, Vendor Management, Public Relations, Event Planning
Ho Chi Minh City, Vietnam · On-site
$45000k–$55000k/yr
The individual will be responsible for driving business growth by developing relationships with new and existing clients in the HoReCa market. Key responsibilities include: Identifying market opportunities, creating and …
Skills: Business Growth, Relationship Management, Sales Strategy, Contract Management, Customer Satisfaction
Ho Chi Minh City, Vietnam · On-site
TRÁCH NHIỆM CÔNG VIỆC - Xây dựng và phát triển hoạt động kinh doanh kênh Horeca trên toàn quốc - Quản lý và mở rộng hợp tác với các chuỗi Coffee Chain trọng điểm - Đàm phán hợp đồng, xây dựng chính sách thương mại và quả…
Skills: Key Account Management, Business Development, Contract Negotiation, Commercial Policy Development, Market Expansion
Ho Chi Minh City, Vietnam · On-site
I. Mô tả công việc - Job Description: Cung cấp dịch vụ khách hàng chuyên nghiệp cho khách tham quan, khách VIP và thành viên C-Club tại Crescent Mall. Provide professional customer service to mall visitors, VIP guests, a…
Skills: Customer Service, Conflict Resolution, Complaint Handling, Communication, MS Office
Marriott International Hotels, Inc.Ho Chi Minh City, Vietnam · On-site
POSITION SUMMARY Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Mo…
Skills: Kitchen Supervision, Food Presentation, Menu Planning, Inventory Management, Food Safety
Marriott International Hotels, Inc.Ho Chi Minh City, Vietnam · On-site
POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, a…
Skills: Butchery, Food Preparation, Temperature Regulation, Portion Control, Recipe Adherence
Ho Chi Minh City, Vietnam · On-site
JOB DESCRIPTION Meets and greets arriving guests, engage each guest as a unique individual and listen attentively to their requests Perform accurate check ins and check outs of guests daily Answer the telephone in a time…
Skills: Guest Relations, Check-in/Check-out, Problem Solving, Communication Skills, Microsoft Office
Ho Chi Minh City, Vietnam · On-site
JOB DESCRIPTION Conduct oneself in professional manner at all times. Adheres to the established 2 standard of conduct and house rules, fire regulations and department procedures and policies. Hành xử theo cách chuyên ng…
Skills: Housekeeping, Customer Service, Cleaning, Inventory Management, Time Management
Ho Chi Minh City, Vietnam · On-site
TỔNG QUAN / OVERVIEW: Quản lý cấp cao chịu trách nhiệm giám sát các hoạt động vận hành tại các dự án phụ trách, nhằm đảm bảo chất lượng dịch vụ, tuân thủ các quy định của pháp luật hiện hành và công ty / Senior Property …
Skills: Property Management, Budget Management, Personnel Management, Negotiation, Communication
Ho Chi Minh City, Vietnam · On-site
TỔNG QUAN / OVERVIEW: Quản lý cấp cao chịu trách nhiệm giám sát các hoạt động vận hành tại các dự án phụ trách, nhằm đảm bảo chất lượng dịch vụ, tuân thủ các quy định của pháp luật hiện hành và công ty / Senior Property …
Skills: Property Management, Budget Management, Personnel Management, Negotiation, Communication
Marriott International Hotels, Inc.Ho Chi Minh City, Vietnam · On-site
POSITION SUMMARY Kitchen Support Experts play an important role in support of several hotel functions. These associates may work across departments (e.g., kitchen, food and beverage, employee dining room) to support clea…
Skills: Kitchen Preparation, Cleaning Equipment Operation, Dishwashing, Safety Compliance, Guest Relations
Marriott International Hotels, Inc.Ho Chi Minh City, Vietnam · On-site
POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or docu…
Skills: Data Entry, Guest Relations, Office Administration, Communication, Word Processing
Ho Chi Minh City, Vietnam · On-site
“The world is yours with Meliá” Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our …
Skills: Commercial Strategy, Budget Management, B2B Sales, B2C Sales, Market Trend Analysis
Marriott International Hotels, Inc.Ho Chi Minh City, Vietnam · On-site
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…
Skills: Sales Techniques, Up-selling, Guest Relations, Reservation Management, Office Administration
HRS GroupHo Chi Minh City, Vietnam · Hybrid
HRS AS A COMPANY At HRS, we are redefining corporate travel and lodging with a technology-driven approach that prioritizes efficiency, sustainability, and user satisfaction. Our innovative solutions are transforming the …
Skills: Customer Service, Written Communication, Verbal Communication, Interpersonal Skills, Multitasking
TRG InternationalHo Chi Minh City, Vietnam · Hybrid
Working location: TRG Office - 65-67 Le Hien Mai Street, Cat Lai Ward, Ho Chi Minh City, Vietnam Position Overview We are looking for an enthusiastic and organized Events Intern to support our Events Manager in planning …
Skills: Event Planning, Vendor Coordination, Attendee Communication, Budget Tracking, Webinar Management
Marriott International Hotels, Inc.Ho Chi Minh City, Vietnam · On-site
POSITION SUMMARY Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tabl…
Skills: Dishwashing, Sanitization, Chemical Handling, Inventory Rotation, Waste Management
Ho Chi Minh City, Vietnam · On-site
“The world is yours with Meliá” Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our …
Skills: Sales strategy, Marketing strategy, Business development, Team leadership, Strategic planning
Marriott International Hotels, Inc.
Ho Chi Minh City, Vietnam • On-site
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Manage all guest calls, requests, and concerns via the telephone switchboard while coordinating with other departments to resolve issues. Provide professional guest assistance, including wake-up calls and internet support, ensuring a high standard of hospitality.
A high school diploma or GED is preferred, though no prior related work experience or supervisory experience is required. Candidates must be able to stand or sit for extended periods and lift up to 10 pounds.
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
There are currently 120 open hospitality positions in Ho Chi Minh City, Vietnam listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., Savills Vietnam, Hoang An Nhien Group, Keppel Ltd., Accor, among others. Browse the listings above to see every active employer.
Yes — 12 of the 120 open hospitality positions offer remote or hybrid work (2 remote, 10 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
