Helsinki, Uusimaa, Finland · On-site
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…
Skills: Sales Techniques, Revenue Maximization, Guest Loyalty, Up-selling, Reservation Management
Helsinki, Uusimaa, Finland · On-site
アシスタント・ファイナンス＆ビジネスサポートマネージャー募集 あなたのキャリアに、新たな価値を加えませんか？ 現在、ホテル資産の管理、会計業務の統括、正確な財務予測を行いながら、確実な財務管理を実現できる新しい アシスタント・ファイナンス＆ビジネスサポートマネージャー を募集しています。 業務内容 日々の業務は多岐にわたりますが、主に以下の業務を担当していただきます。 日々の財務活動の管理 ゲストおよびサプライヤーの請求書の正確性を確認…
Skills: Financial Management, Accounting, Financial Forecasting, Budgeting, Accounts Payable
Helsinki, Uusimaa, Finland · On-site
Front Desk Guest Service Agent Location: Holiday Inn Kyoto Gojo Job Summary At Holiday Inn®, we believe travel should be comfortable, welcoming, and feel a little like home. As a Front Desk Guest Service Agent, you will …
Skills: Guest Services, Front Office Operations, Payment Processing, Customer Service, Reservation Management
Helsinki, Uusimaa, Finland · On-site
Somos uma empresa de todos e para todos. Com uma base sólida e inclusiva, a MC mantém o foco nas pessoas, para tornar a vida mais simples a clientes, colaboradores ou membros das comunidades. Criamos valor com o contribu…
Skills: Customer Service, Food and Beverage Service, Office Suite, Winrest Software, Hospitality Management
Helsinki, Uusimaa, Finland · On-site
Somos una empresa de todos y para todos. Con una base sólida e inclusiva, MC mantiene el foco en las personas para hacer la vida más simple a clientes, colaboradores y miembros de las comunidades. Creamos valor con el ap…
Skills: Customer Service, Food Preparation, Hospitality Management, Microsoft Office, Winrest Software
Helsinki, Uusimaa, Finland · On-site
We are a company by everyone and for everyone. With a solid and inclusive foundation, MC focuses on people to make life simpler for customers, employees, and community members. We create value with everyone’s contributio…
Skills: Customer Service, Food Preparation, Hospitality Management, Office Tools, Winrest Software
Helsinki, Uusimaa, Finland · On-site
Somos una empresa de todos y para todos. Con una base sólida e inclusiva, MC mantiene el foco en las personas para hacer la vida más simple a clientes, colaboradores y miembros de las comunidades. Creamos valor con el ap…
Skills: Customer Service, Food Preparation, Hospitality Management, Microsoft Office, Winrest Software
Helsinki, Uusimaa, Finland · On-site
We are a company by everyone and for everyone. With a solid and inclusive foundation, MC focuses on people to make life simpler for customers, employees, and community members. We create value with everyone’s contributio…
Skills: Customer Service, Café Operations, Hospitality Management, Winrest Software, Microsoft Office
Helsinki, Uusimaa, Finland · On-site
Somos una empresa de todos y para todos. Con una base sólida e inclusiva, MC mantiene el foco en las personas para hacer la vida más simple a clientes, colaboradores y miembros de las comunidades. Creamos valor con el ap…
Skills: Customer Service, Food Preparation, Hospitality Management, Microsoft Office, Winrest Software
Helsinki, Uusimaa, Finland · On-site
Somos uma empresa de todos e para todos. Com uma base sólida e inclusiva, a MC mantém o foco nas pessoas, para tornar a vida mais simples a clientes, colaboradores ou membros das comunidades. Criamos valor com o contribu…
Skills: Customer Service, Food Preparation, Hospitality, Office Tools, Winrest Software
Helsinki, Uusimaa, Finland · On-site
Somos uma empresa de todos e para todos. Com uma base sólida e inclusiva, a MC mantém o foco nas pessoas, para tornar a vida mais simples a clientes, colaboradores ou membros das comunidades. Criamos valor com o contribu…
Skills: Customer Service, Food Preparation, Hospitality, Office Tools, Winrest Software
Helsinki, Uusimaa, Finland · On-site
We are a company by everyone and for everyone. With a solid and inclusive foundation, MC focuses on people to make life simpler for customers, employees, and community members. We create value with everyone’s contributio…
Skills: Customer Service, Café Operations, Hospitality Management, Winrest Software, Microsoft Office
Helsinki, Uusimaa, Finland · On-site
About the Role The Marketing & Communications Manager plays a central role in shaping and executing the hotel’s overall marketing and communications strategy. This position is responsible for leading the annual marketing…
Skills: Marketing Strategy, Public Relations, Digital Marketing, Social Media Management, Content Creation
Helsinki, Uusimaa, Finland · On-site
Somos uma empresa de todos e para todos. Com uma base sólida e inclusiva, a MC mantém o foco nas pessoas, para tornar a vida mais simples a clientes, colaboradores ou membros das comunidades. Criamos valor com o contribu…
Skills: Customer Service, Food Preparation, Hospitality, Office Tools, Winrest Software
Helsinki, Uusimaa, Finland · On-site
We are a company by everyone and for everyone. With a solid and inclusive foundation, MC focuses on people to make life simpler for customers, employees, and community members. We create value with everyone’s contributio…
Skills: Customer Service, Café Operations, Hospitality Management, Office Tools, Winrest Software
Helsinki, Uusimaa, Finland · On-site
Somos una empresa de todos y para todos. Con una base sólida e inclusiva, MC mantiene el foco en las personas para hacer la vida más simple a clientes, colaboradores y miembros de las comunidades. Creamos valor con el ap…
Skills: Customer Service, Food Preparation, Hospitality Management, Microsoft Office, Winrest Software
Helsinki, Uusimaa, Finland · On-site
Somos una empresa de todos y para todos. Con una base sólida e inclusiva, MC mantiene el foco en las personas para hacer la vida más simple a clientes, colaboradores y miembros de las comunidades. Creamos valor con el ap…
Skills: Customer Service, Food Preparation, Hospitality Management, Microsoft Office, Winrest Software
Helsinki, Uusimaa, Finland · On-site
Somos uma empresa de todos e para todos. Com uma base sólida e inclusiva, a MC mantém o foco nas pessoas, para tornar a vida mais simples a clientes, colaboradores ou membros das comunidades. Criamos valor com o contribu…
Skills: Customer Service, Food Preparation, Hospitality, Office Tools, Winrest Software
Helsinki, Uusimaa, Finland · On-site
We are a company by everyone and for everyone. With a solid and inclusive foundation, MC focuses on people to make life simpler for customers, employees, and community members. We create value with everyone’s contributio…
Skills: Customer Service, Café Operations, Hospitality Management, Office Tools, Winrest Software
Helsinki, Uusimaa, Finland · On-site
Somos uma empresa de todos e para todos. Com uma base sólida e inclusiva, a MC mantém o foco nas pessoas, para tornar a vida mais simples a clientes, colaboradores ou membros das comunidades. Criamos valor com o contribu…
Skills: Customer Service, Food and Beverage Service, Office Tools, Winrest Software, Hospitality Management
Helsinki, Uusimaa, Finland • On-site
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Manage guest requests and reservations while utilizing sales techniques to maximize revenue and maintain brand loyalty. Provide administrative support to the Sales & Marketing department and assist in training and motivating staff.
Requires a high school diploma or GED equivalent and at least 2 years of related work experience. No prior supervisory experience is required.
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
View all jobs at Marriott International Hotels, Inc.There are currently 272 open hospitality positions in Helsinki, Finland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include MC, Hilton, IHG Hotels & Resorts, Marriott International Hotels, Inc., Indie Campers, among others. Browse the listings above to see every active employer.
Yes — 1 of the 272 open hospitality positions offer remote or hybrid work (1 remote, 0 hybrid).
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