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Towson, Maryland, United States · On-site
$17/hr–$25/hr
Entry level
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Unit 42 (Medicine/Telemetry/Oncology) - Certified Nursing Assistant - Nightshift (7pm-7:30am)
Towson, Maryland, United States · On-site
$15/hr–$22/hr
Entry level
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Towson, Maryland, United States · On-site
$15/hr–$22/hr
Entry level
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Towson, Maryland, United States · On-site
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Unit 52 med/tele/neuro/stroke Registered Nurse 2 - Supplemental Tier B 7p-7a
Towson, Maryland, United States · On-site
$32/hr–$49/hr
Mid level
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Unit 52 Med/Tele/Storke/Neuro Registered Nurse 2 7p-7a with $10,000 SIGN-ON BONUS!
Towson, Maryland, United States · On-site
$32/hr–$49/hr
Mid level
Under general supervision, provides direct patient care to assigned patients. Education: Associate Degree from an accredited School of Nursing required. Licensures/Certifications: Current registration with the Maryland S…
Skills: Nursing Plan Of Care, Patient Assessment, Medication Administration, IV Therapy, Patient Experience
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Patient Services Assistant - Internal Medicine - Towson
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$17/hr–$25/hr
Full-time
high school
Posted 43d ago
~40 hrs/week
Responsibilities
The Patient Services Assistant manages clerical practice operations, including scheduling appointments, verifying insurance, and handling high-volume telephone inquiries. They also perform data entry, process patient registrations, and collect co-payments while maintaining accurate medical records.
Requirements
Candidates must possess a high school diploma or GED equivalency and at least 6 months of related experience. Proficiency in medical terminology, strong customer service skills, and the ability to manage multiple tasks simultaneously are required.
Full job description
Under limited supervision, performs a variety of clerical activities to support practice operations including customer service, managing telephone calls, scheduling, registration, and copay collections.
Education
High School or GED equivalency
Experience
6 months of related experience
Skills
Customer service skills
Knowledge of medical terminology, preferred
Skill in written and oral communication
Ability to perform non-complex arithmetic calculations
Ability to organize and prioritize tasks
Ability to manage multiple tasks and phone volume simultaneously
Physical Requirements
Ability to sit, stand, walk and pay close attention to detail
Working Conditions
Normal office environment with little exposure to noise, dust, and the like.
Conditions of Employment
Ability to work in various practices, as needed.
Patient & Workplace Safety:
Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.
Patient Population:
Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.
Principal Duties and Responsibilities:
Receives and screens visitors and telephone calls. Responds to general inquiries by relating or referring to established policies and procedures. Provides customer service to patients by relaying information about the Medical Center and reminds patients of appointments.
Schedule patient appointments, performs data entry of patient demographic information and insurance.
Verifies insurance information, requests or obtains referrals required if necessary for service prior to the patient’s visit.
Assist patient with registering for MyChart
Responsible for managing high volume of telephone calls
Generates telephone encounters from patient calls and routes to providers for review and follow up
Responsible for addressing all telephone messages by end of day
Performs (pre) registration and confirmation of patient appointments prior to date of service.
Check in patient, verify insurance, collect and scan identification and insurance cards.
Responsible for managing referral work queues. Schedules patient appointments from active referrals and/or attaches referrals to appointments scheduled
Responsible for managing incoming faxes, routing results and correspondence to appropriate provider and or staff.
Scan incoming medical records to patient’s MRN.
Responsible for addressing and responding to In basket messages from patients and providers.
Responsible for closing out In Basket messages daily.
Responds to EPIC Secure chats as appropriate
Collect patient co-payments, form fees and outstanding balances.
Performs simple arithmetic calculations, reconciles all monies collected and makes deposits
Assist with scheduling diagnostic tests and therapeutic procedures according to restrictions of HMO's, PPO's, and MCO’s. Ensures that patients are notified and receive appropriate information regarding scheduled tests and procedures.
Obtains referrals and Preauthorization for procedures by calling insurance companies or generating electronic requests.
Other duties as assigned.
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
Treats others with fairness, kindness, and respect for personal dignity and privacy
Listens and responds appropriately to others’ needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
Meets and/or exceeds customer expectations
Actively pursues learning and self-development
Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
Sets a positive, professional example for others
Takes ownership of problems and does what is needed to solve them
Appropriately plans and utilizes required resources for various job duties
Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
Works cooperatively and collaboratively with others for the success of the team
Addresses and resolves conflict in a positive way
Seeks out the ideas of others to reach the best solutions
Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
Demonstrates honesty, integrity and good judgment
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
Embraces change and improvement in the work environment
Continuously seeks to improve the quality of products/services
Displays flexibility in dealing with new situations or obstacles
Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$17.30 - $25.11
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
To every patient, every time, we will provide the care that we would want for our own loved ones.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1965
Headquarters
Baltimore, Maryland
LinkedIn followers
22,274
GBMC HealthCare, Inc. is a private, not-for-profit corporation that owns and operates Greater Baltimore Medical Center (GBMC), a regional community hospital in Towson, Maryland, two miles north of Baltimore City. GBMC HealthCare is comprised of GBMC, GBMC Health Partners, Greater Baltimore Health Alliance, the GBMC Foundation and Gilchrist. GBMC Health Partners is a collective of more than 300 primary care providers, specialists, advanced practice clinicians, and hundreds of support staff, all working together to care for our community. The GBMC Foundation coordinates fundraising for the healthcare network. Gilchrist is Maryland’s leading nonprofit provider of serious illness and end-of-life care.
The Mission of GBMC is to provide medical care and service of the highest quality to each patient and to educate the next generation of clinicians, leading to health, healing and hope for the community.
As our national healthcare system evolves, for GBMC to maintain its status as a provider of the highest quality medical care to our community, we must transform our philosophy and organizational structure, and develop a model system for delivering patient-centered care. We define patient-centered care as care that manages the patient's health effectively and efficiently while respecting the perspective and experience of the patient and the patient's family.
To every patient, every time, we will provide the care that we would want for our own loved ones!
Offices: 6701 North Charles Street, Baltimore, Maryland 21204, US · 6565 N Charles St, Towson, Maryland 21204, US · 6535 N Charles St, Towson, Maryland 21204, US · 6569 N Charles St, Towson, Maryland 21204, US · 6545 N Charles St, Towson, Maryland 21204, US
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How many Healthcare jobs are open in Towson, MD right now?
There are currently 347 open healthcare positions in Towson, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Towson, MD?
Companies currently hiring include GBMC HealthCare, University of Maryland Medical System, BAYADA Home Health Care, Healthcare Services Group, Inc, PrimeCare Medical, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Towson, MD?
Yes — 11 of the 347 open healthcare positions offer remote or hybrid work (4 remote, 7 hybrid).
How do I apply for Healthcare jobs in Towson, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.