Louisville, Kentucky, United States · On-site
$85k–$105k/yr
Overview Location: Concentra Louisville Metro Government Wellness Center - Fern Valley We're offering a $5000 Hiring Bonus! Are you ready to take your career to new heights? At Concentra, you will be a vital member of ou…
Skills: Patient Evaluation, Rehabilitative Services, Orthopedic Outpatient Care, Therapeutic Exercise, Gait Training
Louisville, Kentucky, United States · On-site
$28/hr–$37/hr
Overview Concentra is looking for a PRN Medical Assistant to cover as-needed at our client's sites in Lousivlle, KY! Clinic Hours: Monday-Friday: 7am-7pm (Coverage would be an 8 hour shift in this time frame) Also expect…
Skills: Radiologic Positioning, X-ray Equipment Operation, Radiation Safety, Patient Care, Vital Signs Monitoring
Louisville, Kentucky, United States · On-site
Job Description: Candidate must have the appropriate Associate or Independent licensure for the appropriate KY Board. Temporary licensure will not be considered. ESSENTIAL JOB FUNCTIONS Performs clinical services, includ…
Skills: Clinical Services, Intakes, Group Therapy, Individual Therapy, Family Therapy
Louisville, Kentucky, United States · On-site
Job Description: ESSENTIAL JOB FUNCTIONS Conducts and documents comprehensive assessment of client and/or client’s needs. Participates in development of client’s service plan, consistent with assessment. Arranges for del…
Skills: Case Management, Comprehensive Assessment, Service Planning, Client Advocacy, Crisis Intervention
Louisville, Kentucky, United States · Hybrid
$77k–$106k/yr
Become a part of our caring community As a Clinical Manager at CenterWell Home Health, reporting to the Branch Director, you will lead and support a team of dedicated clinicians who deliver compassionate, high‑quality ca…
Skills: Clinical Operations Management, Patient Care Delivery, Staff Management, Regulatory Compliance, Case Management
Louisville, Kentucky, United States · On-site
Caregiver Make a real difference in the lives of medically complex children! No Nights. No Major Holidays. Always closed on Sundays. Meaningful work every day. About the role Provide hands-on daily care and support to ch…
Skills: Patient Care, Communication, Child Engagement, Electronic Charting, Basic Computer Use
Louisville, Kentucky, United States · On-site
State Registered Nursing Aide / Certified Nursing Assistant Join our pediatric team and make a meaningful impact on children’s lives every day. No night shifts, no major holidays, no Sundays. About the role Provide direc…
Skills: Pediatric Care, Holistic Care, Patient Safety, CPR, Basic Life Support
Louisville, Kentucky, United States · On-site
Summary Job Description: Baptist Health Medical Group Clinic Manager Surgical Associates St. Matthews area Full Time/First Shift The Clinic Manager provides oversight of staff members across office clinic locations. The …
Skills: Staff Oversight, Clinical Operations, Resource Management, Project Implementation, Patient Care Coordination
Louisville, Kentucky, United States · On-site
Job DetailsJob Location: Louisville , KY 40206Salary Range: $28.50 - $28.50Job Summary: This position is responsible for ensuring that all medical and physical health needs are met for the clients in the Residential Trea…
Skills: Pediatric Nursing, Adolescent Mental Health, Medication Administration, Crisis Management, Medical Documentation
Louisville, Kentucky, United States · Remote Solely
$100/hr–$200/hr
About the Role Imagine helping patients receive high-quality care without leaving their homes. At DrHouse, we are building a new model of virtual healthcare that is fast, accessible, and centered on both patient and prov…
Skills: Internal Medicine, Telemedicine, Patient Care, Chronic Disease Management, Urgent Care
Louisville, Kentucky, United States · On-site
Summary Job Description: Special Procedures Tech Cardiac Cath Lab Employment Bonus Eligible for Qualified Candidates Competitive Wages and Benefits 40 Hours Weekly, Full Time, Dayshift Baptist Health Louisville is hiring…
Skills: Radiographic Equipment Operation, Scrub Assist, Patient Evaluation, Balloon Angioplasty, Coronary Stenting
Louisville, Kentucky, United States · On-site
Job Description: ESSENTIAL JOB FUNCTIONS 1. Conducts and documents comprehensive assessment of client and/or client’s needs. 2. Participates in development of client’s service plan, consistent with assessment. 3. Arrange…
Skills: Case Management, Service Coordination, Comprehensive Assessment, Service Planning, Client Advocacy
Louisville, Kentucky, United States · On-site
Job Description: ESSENTIAL JOB FUNCTIONS 1. Conducts and documents comprehensive assessment of client and/or client’s needs. 2. Participates in development of client’s service plan, consistent with assessment. 3. Arrange…
Skills: Case Management, Service Coordination, Comprehensive Assessment, Crisis Intervention, Psychosocial Education
Louisville, Kentucky, United States · On-site
$18/hr–$24/hr
Do you have a passion for caring for seniors in your community? Are you interested in being part of a new PACE start up in Louisville? If you are a team player with healthcare experience this job is for YOU! Come join ou…
Skills: CNA Certification, CPR Certification, Personal Hygiene Assistance, Meal Preparation, Medication Assistance
Louisville, Kentucky, United States · On-site
Treatment Coordinator | Full-time | Springhurt Website: Kentuckiana Oral Maxillofacial and Dental Implant Surgery We are an elite oral surgery practice that is committed to exceptional care for our patients and first-cla…
Skills: Dental Terminology, Customer Service, Scheduling, Financial Collection, Treatment Planning
Louisville, Kentucky, United States · On-site
$9/hr–$11/hr
Overview Position: Physical Therapy Technician Location: Louisville, KY (Fern Creek) Type of Employment: Part Time Schedule: Weekdays (Hours Vary)Compensation: $9/hour (pending experience) Are you passionate about helpin…
Skills: Rehabilitation Procedures, Patient Observation, Scheduling, Equipment Sterilization, CPR
Louisville, Kentucky, United States · On-site
$26/hr–$30/hr
Overview We believe in setting our employees up for success. That’s why we believe in providing an orientation personalized to your work environment. Even when your orientation period ends, you can rest assured that the …
Skills: Therapeutic Interventions, ADL Training, Patient Documentation, Patient Education, Interdisciplinary Collaboration
Louisville, Kentucky, United States · On-site
$26/hr–$30/hr
Overview We believe in setting our employees up for success. That’s why we believe in providing an orientation personalized to your work environment. Even when your orientation period ends, you can rest assured that the …
Skills: Therapeutic Interventions, Manual Therapy, Patient Documentation, Patient Education, Interdisciplinary Collaboration
Louisville, Kentucky, United States · On-site
Primary Location: University Hospital - UMC Address: 530 South Jackson Street Louisville, KY 40202 Shift: First Shift (United States of America) Job Description Summary: About UofL Health: UofL Health is a fully integrat…
Skills: Plumbing Installation, Pipe Repair, Blueprint Reading, Brazing, Soldering
Louisville, Kentucky, United States · On-site
Summary Job Description: Staff RN – 4 South Telemetry Weekly Hours: 36 Shift: 3rd Status: Full Time Baptist Health Louisville has eight Telemetry units in the main hospital: 4 South, 4 North, 4 East, 5 North, 5 South, 6 …
Skills: Telemetry Care, Patient Coordination, Intermediate-level Care, Stroke Care, COPD Management
Louisville, Kentucky, United States • On-site
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Provide rehabilitative services, evaluations, and treatment programs for disabled, injured, and diseased patients within the center. Coordinate with physicians and case managers to ensure high-quality patient care and optimal recovery outcomes.
Requires a Bachelor's degree from an accredited Physical Therapy program, with a Master's degree and ortho-outpatient experience preferred. Candidates must demonstrate strong clinical competency, professionalism, and the ability to handle sensitive patient information.
Location: Concentra Louisville Metro Government Wellness Center - Fern Valley
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
- Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards - Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure - Work with clinicians to support staff competency regarding all patient care needs - Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety - Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net - Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership - Work with leadership to identify gaps and implement process improvement to ensure optimal patient care - Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care - Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience - Monitor center status, provide wait time communication, perform white board patient management, and provide service package expectations - Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. - Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours - Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies - Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning - Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes - Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan - Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- Bachelor's degree preferred - Some college courses from an accredited college or university or equivalent education and experience - In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-Related Experience
- Customarily has at least three or more years of work leadership or operations management experience
- Prior healthcare experience and/or customer service-related experience preferred
Job-Related Skills/Competencies
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility - Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions - Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism - The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies - Strong service mentality and a focus on achieving all aspects of defined service standards - Excellent telephone and personal etiquette - Warm, positive, energetic, and professional demeanor - Effective oral and written communication skills - Tactful and diplomatic communication style - Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management - Performance assessment skills - Continued focus on self-development - Proficient in computer applications such as Word and Excel - Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision - Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively - Ability to resolve colleague, client, and patient issues in an effective and timely manner
- 401(k) Retirement Plan with Employer Match - Medical, Vision, Prescription, Telehealth, & Dental Plans - Life & Disability Insurance - Paid Time Off & Extended Illness Days Offered - Colleague Referral Bonus Program - Tuition Reimbursement - Commuter Benefits - Dependent Care Spending Account - Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
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WHO WE ARE: Concentra is the leader in occupational health with 40+ years of improving the health of America's workforce, one patient at a time. More than 11,000 Concentra colleagues provide occupational medicine, onsite health care, physical therapy, and telemedicine services from nearly 520 medical centers and 130+ onsite clinics nationwide. THE CONCENTRA WAY: Living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being. OUR MISSION: Improving the health of America’s workforce, one patient at a time. OUR VISION: Every person is treated the Concentra Way: quality clinical care and a positive customer experience from welcoming, respectful, and skillful colleagues. OUR VALUES: A healing focus, a selfless heart, and a tireless resolve. Our goal at Concentra is living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being, SCAM ALERT: Concentra has been informed that scammers are using our name to scam individuals who believe they are applying for an opportunity with Concentra or receiving a job offer from Concentra. These scammers can be very convincing, going so far as to steal the profile pictures from our actual recruiters from their LinkedIn profiles and using email addresses that contain the word ‘Concentra’ such as ‘@ConcentraCareers’ or ‘@ConcentraJobs’ or '@concentracareerdesk.' The scammers will typically ask you to send money at some point (for equipment, training, or a uniform, etc.). A LEGITIMATE CONCENTRA RECRUITER OR HIRING MANAGER WILL NEVER ASK YOU TO SEND US MONEY. Also, you will never receive a job offer from us if we have not verbally interviewed you. For more information on recruiting scams or to report a recruiting scam visit the website of the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.
Offices: 5080 Spectrum Drive, Suite 1200 West Tower, Addison, Texas 75001, US
There are currently 1,186 open healthcare positions in Louisville, KY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include UofL Health, Baptist Health System, Seven Counties Services, Hosparus Health, KORT - Kentucky Orthopedic Rehab Team, among others. Browse the listings above to see every active employer.
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