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Lancaster, Ohio, United States · On-site
Entry level
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Full Time/Benefits Eligible …
Skills: Customer service, Data entry, Insurance verification, Patient registration, Scheduling
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Lancaster, Ohio, United States · On-site
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Lancaster, Ohio, United States · On-site
Entry level
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Job DetailsJob Location: Reflections - Lancaster, OH 43130Position Type: Full TimeSalary Range: $16.00 - $18.00 HourlyJob Shift: 1st shiftResponsibilities: Prepares a diverse menu that incorporates a variety of dietary p…
Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, a…
Skills: Clinical Care, Patient Outcomes, Case Management, Data Analysis, Quality Indicators
Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, a…
Medical Assistant - FHP Orthopedics - Full Time (62973)
Lancaster, Ohio, United States · On-site
Entry level
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Comfort Dental Lancaster
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Lancaster, Ohio, United States · On-site
Entry level
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Job DetailsJob Location: Lancaster, OH 43130Position Type: Full TimeSalary Range: $16.00 - $18.00 HourlyJob Shift: 1st shiftResponsibilities: Prepares a diverse menu that incorporates a variety of dietary preferences and…
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Patient Registrar - FHP Pulmonology - Full Time (62921)
Lancaster, Ohio, United States · On-site
Entry level
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Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, a…
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Behavioral Health Specialist (Substance Abuse Focused)- Fairfield County
Lancaster, Ohio, United States · Hybrid
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Lancaster, Ohio, United States · On-site
$18/hr–$21/hr
Mid level
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Lancaster, Ohio, United States · On-site
$34/hr–$56/hr
Mid level
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Overview We believe in setting our employees up for success. That’s why we believe in providing an orientation personalized to your work environment. Even when your orientation period ends, you can rest assured that the …
EP- Interventional Radiology Technologist - Full Time (62818)
Lancaster, Ohio, United States · On-site
$34/hr–$56/hr
Mid level
Job DetailsJob Location: *FMC Main Campus - Lancaster, OH 43130Position Type: Full Time .90Travel Percentage: No Driving RequiredJob Shift: DayJob Category: ClinicalFor more than a century, Fairfield Medical Center has b…
Requisition ID: 938174 Store #: 000423 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
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Full-time
high school
Benefits eligible
Posted 20h ago
~32 hrs/week
Responsibilities
The Patient Service Representative manages patient check-in and check-out procedures, including registration, insurance verification, and payment collection. They also provide administrative support, handle inquiries, and maintain patient records while ensuring a positive customer service experience.
Requirements
Candidates must have a High School diploma or GED and at least six months of customer service or healthcare experience. Proficiency in computer programs and a strong understanding of HIPAA regulations are required.
Full job description
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Full Time/Benefits Eligible
Monday-Friday - 8:00am-5:00pm, 4 days a week
Lancaster, OH
Essential Duties and Responsibilities:
Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Working patient portal with potential to rotate to the front office working check-in and check-out.
Preferred: 1 year of administrative experience in a healthcare related setting
Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience
Knowledge, Skills & Abilities
Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
Strong organizational and written communication skills;
Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
Ability to work independently and in a team environment; and able to lead by example;
Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
Related keywords
Patient Service RepresentativeHealthcareCustomer ServiceRegistrationInsurance VerificationHIPAAElectronic Health RecordEHREPICData EntryClericalSchedulingTelehealthPatient PortalMicrosoft ProgramsAdministrative
At Central Ohio Primary Care (COPC), we’re building something different: a healthcare model where people always come first — our patients and our team members.
As a physician-owned and led organization, we understand that great care begins with those who provide it. We support our physicians, advanced practice providers, clinical staff, and administrative teams with a collaborative environment that values compassion, innovation, and excellence.
Whether you’re delivering direct patient care or working behind the scenes, your role at COPC contributes to better health outcomes across central Ohio. We care for patients at every stage of life, including preventive care, diagnosis, chronic condition management, and treatment.
Join us at COPC and be part of a team that’s making a meaningful impact on individuals, families, and the communities we serve.
Offices: 655 Africa Rd, Westerville, Ohio 43082, US
How many Healthcare jobs are open in Lancaster, OH right now?
There are currently 181 open healthcare positions in Lancaster, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Lancaster, OH?
Companies currently hiring include Fairfield Medical Center, Gardant, OhioGuidestone, CVS Health, ClearSky Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Lancaster, OH?
Yes — 9 of the 181 open healthcare positions offer remote or hybrid work (0 remote, 9 hybrid).
How do I apply for Healthcare jobs in Lancaster, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.