Niagara Falls, New York, United States · On-site
The Restaurant Server is responsible for providing fast, friendly, and courteous service to every customer. Position requires ability to interact with the public, speak English clearly, remembering details, as well as ph…
Skills: Customer Service, Communication Skills, Conflict Resolution, Menu Knowledge, Hospitality
Niagara Falls, New York, United States · On-site
Join Our Fast-Paced Travel Centers and Keep America Trucking WALK IN INTERVIEWS From 11am EST to 4pm EST Location: 6021 Porter Road, Niagara Falls, NY 14304 About LV Petroleum LV Petroleum is a fast-growing, privately he…
Skills: Cash Handling, Customer Service, POS Systems, Communication Skills, Transaction Processing
Niagara Falls, New York, United States · On-site
The Production Cook is responsible for cooking and preparing a variety of menu items. The Production Cook must be able to follow recipes and be accountable for daily food productions. All duties are to be performed withi…
Skills: Intermediate Cooking, Recipe Adherence, Food Safety, ServSafe Standards, Kitchen Station Management
Niagara Falls, New York, United States · On-site
Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates to join our team! If you…
Skills: Customer Service, POS Systems, Cash Handling, Upselling, Inventory Management
Niagara Falls, New York, United States · On-site
The Banquet Bartender will provide friendly, excellent service to every customer who approaches the bar while preparing and pouring drinks for customers and beverage servers. The Bartender will prepare drinks with proper…
Skills: Drink Preparation, Cash Handling, Customer Service, Mixology, Payment Collection
Niagara Falls, New York, United States · On-site
The Restaurant Cashier is responsible for processing non-gaming transactions including initiation and settlement of patron checks in all applicable F&B outlets, located off the gaming floor. In addition the Cashiers will…
Skills: Cash Handling, POS Systems, Customer Service, Basic Mathematics, Conflict Resolution
Niagara Falls, New York, United States · On-site
The Snack Bar Attendant position operates the Burger Bar, Slice N Dice, the TDR, and/or the Coffee Shop during a scheduled shift. This position requires the ability to handle cash, and operate coffee and food service equ…
Skills: Cash Handling, Customer Service, Food Preparation, Coffee Shop Operations, Alcohol Service
Niagara Falls, New York, United States · On-site
About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products th…
Skills: Chemical Plant Operation, Process Equipment Maintenance, Troubleshooting, Product Specification Testing, Material Handling
Niagara Falls, New York, United States · On-site
The Production Cook is responsible for cooking and preparing a variety of menu items. The Production Cook must be able to follow recipes and be accountable for daily food productions. All duties are to be performed withi…
Skills: Cooking, Recipe Adherence, Food Safety, ServSafe Standards, Kitchen Station Management
Niagara Falls, New York, United States · On-site
The Production Cook is responsible for cooking and preparing a variety of menu items. The Production Cook must be able to follow recipes and be accountable for daily food productions. All duties are to be performed withi…
Skills: Intermediate Cooking, Recipe Adherence, Food Safety, ServSafe Standards, Kitchen Station Management
Niagara Falls, New York, United States · On-site
$16/hr–$19/hr
Restaurant Team Member At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you’ll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Memb…
Skills: Customer Service, Food Preparation, Cash Handling, Multitasking, Interpersonal Skills
Niagara Falls, New York, United States · On-site
The Beverage Bar Back will provide friendly, excellent service to every customer as well as keep the beverage area clean and stocked at all times. Responsible for delivery of requisitioned bar supplies (i.e., CO2 caniste…
Skills: Customer Service, Inventory Management, Physical Stamina, Communication Skills, Conflict Resolution
Niagara Falls, New York, United States · On-site
The Banquet Server is responsible to provide guest with an enjoyable, expertly served dining experience that exceeds their expectations. In order to execute this goal you may be required to perform any combination of the…
Skills: Customer Service, Food Service, Beverage Service, Buffet Management, Plated Meal Service
Niagara Falls, New York, United States · On-site
The Restaurant Host is responsible for providing fast, friendly, and courteous service to every guest while taking reservations, greeting and seating guests, and handling guest inquiries. Position requires the ability to…
Skills: Customer Service, Reservation Management, POS Systems, Communication Skills, Conflict Resolution
Niagara Falls, New York, United States · On-site
The Remote Outlet Shift Manager administers, directs and controls the effective and efficient operation of restaurants on a shift to shift basis. All duties are to be performed within the guidelines of the Seneca Gaming …
Skills: Leadership, Personnel Management, Customer Service, Scheduling, Payroll
Niagara Falls, New York, United States · On-site
$22/hr–$40/hr
About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products th…
Skills: Calibration, Troubleshooting, Analytical Systems Maintenance, Process Control Systems, Instrumentation
Niagara Falls, New York, United States · On-site
Role Overview Our To-Go Specialists are responsible for providing fast service and great hospitality for our To-Go Guests. If you take pride in great team work and love making people feel special, then we want to hear fr…
Skills: Customer Service, Hospitality, POS System Operation, Multitasking, Phone Etiquette
Niagara Falls, New York, United States · On-site
Role Overview Our Servers don't just provide our Guests with amazing food and drinks. They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making people f…
Skills: Hospitality, Customer Service, Menu Knowledge, Teamwork, Time Management
Niagara Falls, New York, United States · On-site
Role Overview Our Kitchen, or as we like to say at Chili's our Heart of House, Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Ch…
Skills: Dishwashing, Cleaning, Multitasking, Teamwork, Organization
Niagara Falls, New York, United States · On-site
Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making…
Skills: Hospitality, Guest Relations, Waitlist Management, Communication, Telephone Etiquette
Niagara Falls, New York, United States • On-site
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Provide fast, friendly, and professional food and beverage service to guests while maintaining a clean work environment. Ensure guest satisfaction by greeting patrons promptly and adhering to company policies and liquor laws.
Candidates must be at least 18 years old with six months of customer service experience and a high school diploma preferred. Physical ability to stand for long periods and lift up to 40 pounds is required.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
2. Provide prompt, friendly, and courteous service of food and beverage to all our guests.
3. Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
4. Have a strong understanding of the philosophy and goals associated with Seneca Niagara Casino & Hotel and are supportive of them at all times.
5. Perform any duties assigned by the manager or shift manager.
6. Assist all employees (day and evening) in performing their duties whenever required and work as one team.
7. Be familiar with all check and cashing procedures.
8. Works in a designated area and is attentive to guests at all times and exceeds guest’s expectations.
9. Adhere to all policies and procedures pertaining to liquor laws.
10. Be knowledgeable of Seneca Niagara Casino & Hotel’s history as well as the map of the property, location of restrooms and telephones, hours of operation of stores and restaurants and be able to efficiently handle guest’s inquiries.
11. Maintain full knowledge of menu, wine lists, and daily specials.
12. Greet all guests within one minute in a friendly and courteous manner using positive body language.
13. Complete designated opening and closing side work daily and check with manager or shift manager before clocking out.
14. Relay all guest complaints and or compliments to manager or supervisor on duty.
15. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
16. Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
17. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
18. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
19. Attend all necessary meetings.
20. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.
ADDITIONAL DUTIES:
1. All servers are required to review all information posted in designated area, including stations, upcoming events, and 86 board, etc.
2. Review reservation book to identify VIP’s, special guests, and large parties.
3. Maintain a neat and organized work station.
4. Keep wait stations clean, organized and stocked.
5. Pre-bus all tables.
6. Take guest checks up to cashier; do not wait for guest to take their own check up to register.
7. General upkeep of restaurant. (ex: Pick up debris or litter from floors, sweep when needed, etc.)
8. Follow weekly designated side work duties.
9. Visit all tables during service to insure guest satisfaction.
10. Upon departure, assist guests with coats and chairs, thanking them, and inviting them to return.
11. Follow all tip out procedures according to standards.
QUALIFICATIONS/REQUIREMENTS:
Characteristics:
1. Must have outgoing, friendly personality and a cheerful accommodating disposition.
2. Must remain calm and professional in a fast paced environment.
Education/Experience:
1. Must be 18 years of age or older upon employment.
2. High school diploma or equivalency preferred.
3. Six months’ previous customer service experience required. High volume experience preferred.
Language Skills and Reasoning Ability:
1. Must possess excellent communication skills.
2. Ability to write routine correspondence and to speak effectively and interact well with the customers and employees.
3. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. Must be able to work in an environment where smoking is permitted.
1. Must be able to stand, walk and move through all areas of the casino.
2. Must be able to climb, balance, stoop, kneel, crouch, reach, push, pull, use fingers/hands for lifting and grasping.
3. Must be able to lift and carry trays up to forty (40) pounds.
4. Must be able to perform repetitive motions.
5. Must be able to talk to and hear customers/co-workers. Must be able to assist with special needs of customers.
6. Medium work. Exerting up to fifty (50) pounds of force occasionally, and/or up to fifty (50) pounds of force frequently, and/or up to twenty (20) pounds of force constantly to move objects.
7. Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
8. Subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. Subject to atmospheric conditions.
9. Must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with customers, management, employees, and members of the business community if all situations.
Compensation is negotiable based on experience and education.
Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
Not all 8 hours are created equal ... We have the BEST! #TheBest8Hours
Since opening Seneca Niagara Casino in 2002, Seneca Gaming Corporation has grown into one of the largest private sector employers in Western New York, with 4,000 employees at its three locations. The company operates world-class facilities offering more than 6,000 slot machines, 140 table games, 1,000 hotel rooms, a championship golf course and other related amenities. Established by the Seneca Nation of Indians in August of 2002, Seneca Gaming Corporation is the umbrella company of three incredible gaming and resort destinations, and an award-winning golf course. With our wide array of services and amenities, there are literally hundreds of exciting opportunities to grow your career with us. From Table Games Dealers to Culinary Professionals, Advertising and Marketing experts to Hospitality and Spa, there’s a role for everyone! And with guests from all over the world, no two days are ever alike! You’ll never be bored here – that’s why we like to think we have The Best 8 Hours around. View a FULL LIST of current career opportunities: thebest8hours.com
Offices: 310 4th St, Niagara Falls, New York 14303, US · 1 Fulton St, Buffalo, New York 14204, US · 777 Seneca Allegany Blvd, Salamanca, New York 14779, US · 700 Falls St, Niagara Falls, New York 14303, US
There are currently 47 open food & beverage positions in Niagara Falls, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Seneca Gaming Corporation, Brinker International, Merani Hotel Group, Kerry, Maggiano's Little Italy, among others. Browse the listings above to see every active employer.
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
