Vilnius, Vilnius County, Lithuania · Hybrid
$6k–$9k/mo
Pozicija - Kanalų ir klientų patirties valdymo departamente PAGRINDINĖS ATSAKOMYBĖS bus susijusios su departamento komandos darbo organizavimu, sklandžiu procesų užtikrinimu bei profesionalios pagalbos suteikimu klientam…
Skills: Customer Experience Management, Team Leadership, Process Optimization, Customer Journey Mapping, NPS Methodology
Vilnius, Vilnius County, Lithuania · Hybrid
$5k–$6k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: SQL, Python, Jupyter Notebooks, Looker, Tableau
Vilnius, Vilnius County, Lithuania · Hybrid
$6k–$8k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: Product Strategy, Roadmap Planning, Technical Product Management, OKR Framework, Product Discovery
Vilnius, Vilnius County, Lithuania · Hybrid
$3k–$4k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: Billing Operations, Project Management, CRM Implementation, Data Analysis, Stakeholder Management
Vilnius, Vilnius County, Lithuania · Hybrid
$8k–$11k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: Technical Leadership, Software Architecture, Distributed Systems, Ruby On Rails, Go
Vilnius, Vilnius County, Lithuania · Hybrid
$5k–$7k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: Ruby, AWS, MySQL, Elasticsearch, Redis
Vilnius, Vilnius County, Lithuania · Hybrid
$5k–$6k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: SQL, Python, Looker, Tableau, Power BI
Vilnius, Vilnius County, Lithuania · Hybrid
$3k–$4k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: Financial Modeling, P&L Forecasting, Business Case Modeling, Data Analysis, Strategic Planning
Vilnius, Vilnius County, Lithuania · Hybrid
$3k–$4k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: Financial Reporting, Financial Analysis, Compliance, Revenue Reconciliation, Process Automation
Vilnius, Vilnius County, Lithuania · Hybrid
$4k–$6k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: Compensation Design, Benefits Administration, Market Benchmarking, Job Levelling, Data Analysis
Vilnius, Vilnius County, Lithuania · Hybrid
$7k–$9k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: Backend Engineering, Ruby, AWS, MySQL, Elasticsearch
Vilnius, Vilnius County, Lithuania · Hybrid
$3k–$5k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: Transfer Pricing, Tax Compliance, Intercompany Transactions, Financial Analysis, English Communication
Vilnius, Vilnius County, Lithuania · Hybrid
$2k–$2k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: Accounts Payable, Bookkeeping, VAT Tax Codes, General Ledger Accounting, MS Excel
Vilnius, Vilnius County, Lithuania · Hybrid
$3k–$4k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: SQL, Data Visualization, Looker, Tableau, Power BI
Vilnius, Vilnius County, Lithuania · Hybrid
$3k–$5k/mo
Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and…
Skills: Financial Modeling, Scenario Analysis, FP&A, ROI Analysis, Performance Management
Vilnius, Vilnius County, Lithuania · Hybrid
About us: WALLETTO is a fast-growing electronic money institution based in Vilnius. We’re powering modern payment solutions across Europe — helping businesses send, receive, and move money securely and efficiently. As a …
Skills: Product Management, Fintech, Payments, Market Research, Competitive Analysis
Vilnius, Vilnius County, Lithuania · Hybrid
$5k–$7k/mo
We are one of the leading tech-driven media and entertainment companies, producing uplifting content in 17 languages for people of all ages. Known for our award-winning art and pop culture magazine boredpanda.com and TOP…
Skills: Financial Management, Budgeting, Forecasting, Risk Management, Financial Reporting
Vilnius, Vilnius County, Lithuania · Hybrid
$2k/mo
Apie SBA SBA grupė – viena didžiausių Lietuvoje verslo grupių, vienijanti per 3200 kolegų, kuriančių ateities sprendimus baldų gamybos, NT, investicijų valdymo ir tekstilės sektoriuose. Viena iš SBA grupės įmonių, „SBA C…
Skills: Data Analysis, Procurement Process Management, MS Excel, PowerQuery, Power BI
Vilnius, Vilnius County, Lithuania · Hybrid
$3k–$6k/mo
Eldorado.gg is a leading marketplace for in-game items, accounts, and services, founded in 2018. Built by a team of 160+ professionals who care about speed, security and user experience. We support 150+ games such as Rob…
Skills: Sql, Data Analysis, Financial Analysis, Payment Ecosystem Knowledge, Business Intelligence Tools
Vilnius, Vilnius County, Lithuania · Hybrid
$7k–$9k/mo
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M in…
Skills: Payment Strategy, Subscription Management, Billing Platforms, Fraud Management, Chargeback Mitigation
Vilnius, Vilnius County, Lithuania • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves organizing the Channels and Customer Experience department, focusing on customer journey mapping, process ownership, and improving service standards. Key duties include monitoring customer experience metrics, managing call center efficiency, and developing self-service channels.
Candidates must have a higher education degree and at least 5 years of experience in financial products, sales, and customer experience management. Proficiency in NPS/CES methodologies and the ability to lead teams and manage stakeholders in English and Lithuanian are required.
Pozicija - Kanalų ir klientų patirties valdymo departamente
bus susijusios su departamento komandos darbo organizavimu, sklandžiu procesų užtikrinimu bei profesionalios pagalbos suteikimu klientams ir suinteresuotoms šalims:
kliento kelionės formulavimas, stebėsena ir tobulinimas, procesų savininkystė bei organizavimas derinant su aukštais klientų aptarnavimo standartais;
klientų patirties stebėsena, jos matavimo metodologijos diegimas ir proaktyvus valdymas;
kliento patirties žemėlapių formavimas, iš surinktos informacijos gautų įžvalgų, efektyvumo pokyčių įdiegimas, siekiant kliento patirties gerinimo;
skambučių centro užduočių kontrolė ir stebėsena, konsultacijų kokybės ir efektyvumo didinimas, proaktyvaus klientų aptarnavimo organizavimas;
kanalų formavimas ir palaikymas, kliento vertės pasiūlymo rengimas ir valdymas;
klientų duomenų bazių analizės organizavimas atsirenkant tikslines klientų imtis naujų finansinių priemonių atžvilgiu;
padalinio integracija su kitais klientus aptarnaujančiais padaliniais;
labai aktyvus prisidėjimas prie savitarnos kanalų diegimo ir tobulinimo.
esi įgijęs (-usi) aukštąjį arba jam prilygintą išsilavinimą;
turi ne mažiau kaip 5 metus patirties dirbant su finansavimo produktais, klientų vertės pasiūlymo formavimu, pardavimais, bei klientų patirties valdymu;
pasižymi gebėjimu efektyviai organizuoti komandos darbą, formuluoti tikslus ir savarankiškai priimti sprendimus;
gebi įsigilinti į besikeičiančius klientų bei rinkos poreikius ir randi būdus juos atliepti;
esi dirbęs (-usi) su Net promoter score (NPS) ir/arba Customer effort score (CES) metodikomis, galbūt jas kūręs (-usi) organizacijoje, vystęs (-usi) ir pritaikęs (-usi) organizacijos reikmėms;
esi proaktyvus (-i), degi noru pasiūlyti geriausias įmanomas paslaugas klientams ir gebi operatyviai reaguoti į grįžtančius iš klientų signalus ir grįžtamąjį ryšį;
turi patirties su savitarnos portalų valdymu ir tobulinimu;
turi puikias suinteresuotų šalių valdymo kompetencijas, esi komunikabilus ir gebi pasiekti susitarimų su plačiu ratu savo kolegų kituose padaliniuose;
gebi sklandžiai dėstyti mintis ir pristatyti susistemintą informaciją lietuvių ir anglų kalbomis;
ankstesnė patirtis vadovaujant skambučių centrui būtų privalumas;
turi nepriekaištingą reputaciją.
saviraiškos galimybę vieninteliame Lietuvoje veikiančiame nacionaliniame plėtros banke, investuojančiame į pridėtinę vertę valstybei kuriančius projektus ir tokiems projektams siūlančiame plačiausią finansinių produktų paketą;
galimybę dirbti valstybės labui drauge su aukščiausios kompetencijos ir patirties profesionalų komanda;
papildomų naudų paketą (sveikatos draudimą, draudimą nuo nelaimingų atsitikimų, papildomų atostogų dienas, lanksčias darbo sąlygas, galimybę dalį laiko dirbti nuotoliniu būdu ne tik Lietuvoje, bet ir užsienyje, kt.).
mėnesinis darbo užmokestis – nuo 5800 Eur iki 8700 Eur, neatskaičius mokesčių. Konkretų darbo užmokestį siūlysime atsižvelgdami į Tavo darbo patirtį ir kompetenciją.
Darbuotojui gali būti mokama kintama atlygio dalis, kurios dydis ir mokėjimo tvarka nustatoma ILTE darbuotojų atlygį (ar) veiklos vertinimą reglamentuojančioje politikoje.
Kandidatuoti kviečiame iki 2026 m. liepos 17 d.
Kandidatų konfidencialumą garantuojame.
Investicijos idėjoms, kuriančioms Lietuvą
ILTE – nacionalinis plėtros bankas, teikiantis finansines paslaugas Lietuvos verslui, viešajam sektoriui, žemės ūkiui ir žuvininkystei. Siūlome finansavimo sprendimus, padedančius įvairių sričių įmonėms ir verslininkams kurti, augti ir plėstis. Siekiame telkti privačias ir viešas lėšas įvairiems ekonomikos poreikiams finansuoti ir pritraukti daugiau investicijų į valstybei svarbias veiklos sritis, kuriant tvaresnę Lietuvos ekonomiką.
Offices: Ukmerges 124, Vilnius, 08100 , LT
There are currently 235 open finance & accounting positions in Vilnius, Lithuania listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Luminor Group, SEB Varahaldus, Ignitis Group Latvija, Artea, Ebury, among others. Browse the listings above to see every active employer.
Yes — 197 of the 235 open finance & accounting positions offer remote or hybrid work (5 remote, 192 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
