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Full-time
bachelor degree
Posted 8d ago
~40 hrs/week
Responsibilities
The Senior Solutions Engineer will define technical solutions for payment terminals and act as a primary bridge between customers and internal teams. They are responsible for supporting integrations, certifications, and maintaining technical documentation throughout the project lifecycle.
Requirements
Candidates must have at least 5 years of experience in the payment industry with strong knowledge of transaction flows and security standards. A bachelor's degree in a technical field such as Computer Science or Engineering is required.
Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.
With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
ABOUT THE ROLE & TEAM
We are seeking a Senior Solutions Engineer with strong experience in payment terminals, payment industry standards, and customer-facing technical engagements. This role is responsible for understanding customer needs, defining technical solutions, supporting integrations and certifications, and acting as a key bridge between customers and internal teams, including Sales, Product, Support, and Development.
The ideal candidate brings excellent communication skills, strong analytical thinking, and a highly adaptable mindset. They should be comfortable working under pressure in fast-paced environments while managing multiple concurrent projects and priorities effectively.
WHAT YOU’LL DO
Understand customer business and technical requirements, define appropriate technical solutions, and assess feasibility based on customer needs and company standards.
Prepare and maintain technical documentation, including project scope, solution flows, integrations, dependencies, implementation requirements, and risk assessments in English and/or Spanish.
Act as a trusted technical advisor during customer engagements, workshops, presentations, demos, RFIs/RFPs, certifications, testing, troubleshooting, and production deployments.
Collaborate cross-functionally with Sales, Product, Development, QA, Security, Support, and Operations teams to ensure successful project execution and customer satisfaction.
Support customers throughout integration, testing, certification, and go-live phases, while identifying opportunities for enhancements, change requests, and additional value-added services.
Maintain accurate project and technical information in internal systems and stay up to date on payment industry trends, standards, regulations, competitors, and emerging technologies.
Effectively manage multiple projects, priorities, customers, and deadlines in fast-paced, high-pressure environments.
ABOUT YOUR SKILLS
Strong knowledge of payment terminals, payment ecosystems, transaction flows, and payment application integrations.
Experience with payment industry standards and protocols, including ISO8583 messaging, EMV standards, online/offline transaction processing, reversals, advice, batch uploads, and settlement/cash closing processes.
Understanding of payment security and cryptography concepts, including DUKPT, 3DES/AES encryption, Master Session Key encryption, and PCI standards such as PCI DSS and PCI PTS.
Experience with socket communications, client/server integrations, and troubleshooting within payment environments.
Basic understanding of Android payment terminals and/or Linux/Tetra payment platforms.
Experience with Ingenico solutions and tools is highly desirable, including Estate Manager/TEM, Manage360, TMS platforms, Android payment applications, and terminal estate management solutions.
Previous experience supporting certifications with processors, acquirers, or payment brands is considered a strong advantage.
Strong communication, presentation, and customer-facing skills.
Analytical and problem-solving mindset with the ability to troubleshoot effectively.
Ability to manage multiple projects and priorities in fast-paced environments.
Strong organizational, collaboration, and interpersonal skills.
Proactive, adaptable, service-oriented, and results-driven approach.
Bachelor’s degree in Computer Science, Engineering, Telecommunications, Electronics, or a related field.
Minimum 5 years of experience in the payment industry, including solution engineering, technical support, payment terminal integrations, and customer-facing technical roles.
Experience working in cross-functional and customer-focused environments is highly desirable.
AAP/EEO Statement:
lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers to do more with payments. Active in 32 countries, with over 3,000 employees we have been at the forefront of the commerce landscape for over four decades. With tens of millions of payment devices deployed worldwide, powered by over 2,500 apps, the company is servicing the needs of millions of consumers every day. Through our advanced integrated solutions and network of partnerships, we simplify the world of payments and bring value added services to move commerce forward.
Offices: 16, Place de l'iris, Courbevoie, Paris 92400, FR · Av. El Bosque 0211, Piso 1 oficina 401, Santiago, Santiago 75550092, CL · 9 Raffles Place, Republic Plaza, #34-01, Singapore, 048619, SG · 22-30 Chifley Dr, Preston Victoria, Melbourne, Victoria 3072, AU · 309 Kent St, Level 14, Suite 1, Sydney, New South Wales 2000, AU
How many Finance & Accounting jobs are open in Mexico City, Mexico right now?
There are currently 754 open finance & accounting positions in Mexico City, Mexico listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Mexico City, Mexico?
Companies currently hiring include Scotiabank, HSBC, Coppel, Gentera, PepsiCo, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Mexico City, Mexico?
Yes — 238 of the 754 open finance & accounting positions offer remote or hybrid work (11 remote, 227 hybrid).
How do I apply for Finance & Accounting jobs in Mexico City, Mexico?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.