Personal Banking Executive, Premier Relationship - Contact Centre and Remote Channel
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Entry level$16B raised
We are currently seeking a high calibre professional to join our team as a Personal Banking Executive, Premier Relationship - Contact Centre and Remote Channel. In this role you will: Handle inbound calls and provide hig…
Skills: Customer Service, Written Communication, Financial Product Knowledge, Digital Platform Proficiency, Multilingualism
Head of Retail Digital Asset and Currencies Commercialization
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Senior+$16B raised
Some careers have more impact than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Retail Banking and Wealth (RBW) Hong Kong…
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Senior$16B raised
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Skills: Operational Optimisation, RPA, AI Implementation, Lean Six Sigma, Agile Delivery
Assistant Manager, Fraud and Credit Services - HK Business
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Mid level$16B raised
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Skills: Coordination, Governance, PMO, Project Delivery, Executive Support
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior+$16B raised
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Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior+$16B raised
GCB 4 We are currently seeking a high calibre professional to join our team as a Senior Vice President, Non-Financial Risk Management in Business Banking. In this role you will: Drive implementation of initiatives to opt…
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior$16B raised
GCB 4 When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with …
Skills: Business Development, Partnership Management, Life Insurance, Negotiation, Strategic Planning
Senior Performance and Engagement Manager, Real Estate Services, AME
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Senior+$16B raised
GCB 4 Senior Performance & Engagement Manager, AME – Real Estate Services If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you …
Skills: Business Management, Governance, Workforce Planning, Stakeholder Management, Performance Management
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Mid level$16B raised
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Skills: Business Analysis, Requirements Engineering, Stakeholder Management, Agile Methodology, Jira
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Mid level$16B raised
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Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior+$16B raised
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Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior$16B raised
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Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior$16B raised
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Skills: Customer Service, Branch Operations, Team Leadership, Operational Risk Control, Process Improvement
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior+$16B raised
GCB 5 Contribute to Business Banking’s success by designing and executing customer engagement initiatives driven by data-led insights. Such initiatives should uphold customer satisfaction, foster customer loyalty and dri…
Skills: Data Analytics, Customer Intelligence, Business Acumen, Stakeholder Management, Project Management
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior$16B raised
Job Purpose Channel Experience is crucial to the distribution network to drive channel customer experience and maximise Distribution Network channel strength by introducing new channels, enhancing existing channels, impl…
Portfolio Delivery Lead CIB & HBEU Data Technology
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Senior+$16B raised
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Skills: Portfolio Management, Program Management, Stakeholder Management, Financial Planning, Business Case Development
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior+$16B raised
Some careers have more impact than others. If you’re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued. Insurance Hang Seng Ba…
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Full-time
associate degree
Extensive Training, Learning Opportunities, Professional Development, Flexible Working
Posted 61d ago
~40 hrs/week
Responsibilities
Handle inbound calls and digital communications to resolve enquiries for top-tier customers. Analyze customer needs to provide tailored financial product recommendations and solutions.
Requirements
Requires a Higher Diploma or above with fluency in Cantonese, English, and Mandarin. Candidates must be computer literate with strong written communication skills and a minimum typing speed of 30 wpm in Traditional Chinese.
Full job description
We are currently seeking a high calibre professional to join our team as a Personal Banking Executive, Premier Relationship - Contact Centre and Remote Channel.
In this role you will:
Handle inbound calls and provide high-quality service to Top-tier customers by effectively resolving their enquiries, and deliver professional written communication via digital service channels to ensure a high level of customer satisfaction
Interpret and analyze customer enquiries from vocal and digital channels to understand their needs while actively listening to provide tailored recommendations and offer appropriate financial products, services, and solutions
Achieve individual performance expectation, develop your career with a clear progression path
Benefit from extensive training, learning opportunities, support from your peers and managers and exposure to a wide variety of financial products, services and technologies
To be successful you will need:
Higher Diploma or above
Fluency in Cantonese, English and Mandarin and ability to read and write in Chinese and English
Strong written communication skills in local language and English with good use of grammar and vocabulary to effectively service customers
Proficiency in navigating through multiple digital platforms and applications with minimum typing speed of 30 words per minute in Traditional Chinese
Candidates should be computer literate and capable of using and navigating through multiple computer systems and applications
Banking experience is not essential. We will provide comprehensive training to help you progress in your career and gain your professional licensing qualifications
Candidate with customer service experience, and a license holder of HKSI 1,7,8 or IIQE 1, 2, 3, will be considered for a Senior Wealth & Personal Banking Executive role
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
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How many Finance & Accounting jobs are open in Kowloon City, Hong Kong S.A.R. right now?
There are currently 197 open finance & accounting positions in Kowloon City, Hong Kong S.A.R. listed on Clera. New openings are added daily as companies post roles.
Are there remote or hybrid Finance & Accounting jobs in Kowloon City, Hong Kong S.A.R.?
Yes — 112 of the 197 open finance & accounting positions offer remote or hybrid work (0 remote, 112 hybrid).
How do I apply for Finance & Accounting jobs in Kowloon City, Hong Kong S.A.R.?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
