Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Skills: Project Management, API Integration, Enterprise Onboarding, B2B SaaS, Fintech
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Regional Director of Finance, Greater China & Mongolia
Beijing, Beijing, China · On-site
Senior
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Full-time
Posted 55d ago
~40 hrs/week
Responsibilities
Lead the end-to-end onboarding and technical implementation for large enterprise clients in Greater China. Coordinate between internal engineering, product, and compliance teams to ensure successful API integration and go-live.
Requirements
Requires 5-8 years of experience in B2B SaaS or fintech implementation with a strong track record of managing enterprise clients. Business proficiency in both English and Mandarin is mandatory.
Full job description
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.
Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.
About the Job
At Xendit, we are looking for a Senior Implementations Manager to lead the successful onboarding of large mainland Chinese enterprise clients onto our payments platform.
In this role, you will own the end-to-end implementation journey — from post-sale handover through to go-live — ensuring clients are set up for long-term success. You will work closely with customers to understand their business models, payment flows, and operational requirements, translating these into structured implementation plans and technical integrations.
You will manage complex onboarding projects involving API integrations, payment method configuration, and system alignment with clients’ internal processes. This includes coordinating across internal teams (Sales, Product, Engineering, Compliance) and external client stakeholders to drive timely and high-quality delivery.
As the primary point of contact during onboarding, you will proactively manage timelines, risks, and dependencies, while maintaining clear and consistent communication with clients — including enterprise stakeholders in Greater China. You will also guide clients through best practices, provide enablement and training, and ensure a smooth transition to post go-live ownership.
This role is ideal for someone who combines strong project management discipline with client-facing experience in complex B2B or fintech environments, and is comfortable operating in fast-paced, high-growth settings.
Minimum Qualifications
5–8 years of experience in onboarding, implementation, professional services, or project management roles within B2B SaaS, fintech, or payments environments
Proven track record of leading end-to-end enterprise implementations, from post-sale handover through to go-live
Strong project management capabilities, including experience managing timelines, dependencies, risks, and multiple stakeholders across concurrent projects
Hands-on experience working with APIs, system integrations, or technical product implementations (ability to work closely with engineering teams and translate technical concepts to clients)
Demonstrated ability to engage and manage enterprise clients, including handling complex requirements, escalations, and senior stakeholders
Experience working cross-functionally with Sales, Product, Engineering, and Compliance teams to deliver client outcomes
Strong communication skills in English and Mandarin (business proficiency required) to effectively support Greater China clients
High level of ownership and accountability, with the ability to operate independently in fast-paced, high-growth environments
Preferred Qualifications
Experience in payments, fintech, or financial infrastructure, particularly working with APIs, payment flows, or regulated environments
Prior experience supporting or onboarding enterprise clients in Greater China (Mainland China, Taiwan, Hong Kong)
Background in consulting, system integration, or professional services, with exposure to structured project delivery methodologies
Familiarity with project management frameworks (e.g. Agile, Scrum, or Waterfall) and tools (e.g. Jira, Asana, Notion)
Demonstrated ability to manage multi-market or cross-border implementations, including navigating regulatory, operational, or cultural nuances
Experience working in high-growth or fast-scaling technology companies, with the ability to adapt processes and operate in evolving environments
Exposure to data migration, system mapping, or workflow design as part of client onboarding
Strong problem-solving mindset with the ability to identify process gaps and proactively improve implementation playbooks
Responsibilities
Own end-to-end onboarding and implementation for enterprise and mid-market clients, from post-sale handover through to successful go-live
Develop and manage structured implementation plans, including timelines, milestones, dependencies, and clear success criteria
Act as the primary point of contact during onboarding, building strong relationships with client stakeholders and driving alignment across technical and business teams
Lead technical integrations, working closely with clients and internal engineering teams on API implementation, system configuration, and workflow alignment
Proactively manage risks, issues, and escalations, ensuring blockers are identified early and resolved efficiently
Coordinate cross-functionally with Sales, Product, Engineering, Risk, and Compliance teams to deliver high-quality onboarding outcomes
Facilitate client workshops, solution discussions, and training sessions to ensure successful product adoption and operational readiness
Drive clear and consistent communication, including regular status updates, stakeholder reporting, and executive-level summaries where required
Support onboarding of Greater China enterprise clients, navigating language, cultural, and operational nuances effectively
Continuously identify opportunities to improve onboarding processes, tooling, and playbooks, contributing to scaling the OIM function
Ensure smooth handover to post-go-live teams (e.g. Customer Success / Account Management), with clear documentation and context transfer
Xendit is a financial technology company that provides payment solutions and simplifies the payment process for businesses in Indonesia, the Philippines and Southeast Asia, from SMEs and e-commerce startups to large enterprises. Xendit enables businesses to accept payments, disburse payroll, run marketplaces and more. The platform is known for its speed (fast integration, builds), simplicity (easy integrations, pricing), and world-class 24/7 customer support. Amidst the fragmented payment landscape in Southeast Asia, Xendit enables businesses to accept payments from direct debit, virtual accounts, credit and debit cards, eWallets, retail outlets, and online installments.
Building the region’s digital payments infrastructure, Xendit is shaping the next generation of scalable businesses across Southeast Asia. Xendit is propelling the region's digital transformation by addressing access, reliability, and regulatory needs enabling more businesses to scale and thrive. As the first-ever Indonesian startup to graduate from YCombinator and backed by investors from Silicon Valley and Asia, including Kleiner and GGV Capital, Xendit powers some of Southeast Asia’s fastest-growing brands including Traveloka, Transferwise, Wish, and Grab.
Offices: Jl. Sultan Hasanudin No.47, Jakarta Selatan, DKI Jakarta 12160, ID · -, Carmichael, California 95608, US · Penang, MY · Kuala Lumpur, MY · Manila, PH
payment gatewaypayment infrastructuresoutheast asia paymentsAPIcross-border paymentsfintech SEAand digital payments in SEASmall and Medium BusinessesFinanceBanking