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Full-time
bachelor degree, professional certificate
Posted 79d ago
~40 hrs/week
Responsibilities
Leads the network department by overseeing the administration, security, and strategic direction of the Credit Union's network infrastructure. Manages personnel, vendor relationships, and project execution to ensure reliable and secure network services.
Requirements
Requires a bachelor's degree or equivalent experience, at least 5 years of networking experience, and 3 years of management experience. Must hold current network and management or security certifications.
Full job description
The Network Manager is responsible for the overall leadership, administration, security, performance, and strategic direction of the Credit Union's network department. This position manages the personnel, processes, systems, and vendor relationships necessary to support secure, reliable, and efficient network services across the organization. The Network Manager ensures network infrastructure and operations align with business objectives, regulatory expectations, and information security requirements. This role is accountable for departmental planning, team development, operational excellence, project execution, and the protection of the confidentiality, integrity, and availability of the Credit Union's networked information resources.
Essential Functions & Responsibilities:
Provides overall leadership and management of the network department, including planning, organizing, prioritizing, directing, and evaluating departmental activities in alignment with organizational goals, IT strategy, and business needs. Supervises, coaches, develops, and evaluates network department staff; assigns work, establishes performance expectations, and supports training and career development.
Oversees the daily operation, administration, maintenance, support, and lifecycle management of all network infrastructure, including routers, switches, firewalls, wireless systems, VPN technologies, and related communication platforms. Ensures network systems are available, reliable, scalable, and operating effectively to meet current and future business requirements.
Leads the design, implementation, enhancement, and continuous improvement of network systems, services, standards, and procedures. Establishes and monitors departmental goals, service standards, and performance metrics for network availability, capacity, incident response, and operational effectiveness; implements improvements as needed.
Ensures all network systems and departmental processes comply with applicable security standards, internal policies, regulatory requirements, and IT control frameworks. Oversees the prevention, detection, response, containment, and remediation of network-related incidents, outages, and vulnerabilities in coordination with Information Security and other applicable teams. Participates in disaster recovery, business continuity, and incident response planning to support infrastructure resiliency. Aligns with leadership and organizational initiatives / directives to see they are successfully coordinated and completed.
Directs network-related projects, upgrades, expansions, and infrastructure changes, ensuring successful execution within scope, timeline, budget, and security requirements. Manages vendor and third-party partner relationships related to network systems, services, maintenance, and support. Develops budget recommendations and manages departmental expenses related to hardware, software, licensing, maintenance, support, and capital planning.
Performs other job-related duties as assigned.
Work Experience:
Minimum 5 years of IT networking experience with medium to large network environments and organizations is required.
Minimum 3 years of management or supervisory experience of a network engineering team, infrastructure, or related IT functions is required.
Strong understanding of modern networking concepts and computer/network security practices and applications is required.
Advanced knowledge of LAN/WAN environments, routing, switching, firewalls, VPNs, wireless technologies, IDS/IPS systems, and related network tools, emerging networking technologies (SD-WAN, SASE) is required.
Experience with network systems planning, implementation, administration, troubleshooting, monitoring, optimization, and lifecycle management is required.
Experience managing projects, departmental operations, service delivery, and vendor relationships is required.
Working knowledge of compliance, risk management, and security controls as they relate to enterprise network systems is required.
Basic knowledge of Credit Union products and services, features, and benefits is preferred.
Experience in financial institution network environments and familiarity with regulated technology operations is preferred.
Education and Certifications:
Bachelors degree in Computer Science, Information Systems, Network Engineering, or in a similar area of study, OR an equivalent combination of education, relevant work experience, or military experience is required.
Certifications/License - one or more current network certifications is required.
For example - FCF, FCA, FCP or FCSS
Certification/License - management, advanced networking, or security certifications is required.
For example - FCSS in Network Security or ITIL Foundations
Other Skills required:
Courtesy, tact, and diplomacy are essential elements of the job.
Work involves frequent interaction with employees, management, executives, vendors, and external partners for purposes of giving or obtaining information, building relationships, influencing decisions, and securing cooperation.
Able to interface effectively with staff, all levels of management, and third-party vendors.
Demonstrates strong leadership, sound judgment, and the ability to build trust, accountability, and teamwork.
Functions well within departmental and cross-functional teams and works proactively with others to achieve common goals.
Possesses strong verbal and written communication skills, including the ability to prepare and present reports, plans, proposals, and recommendations to management.
Demonstrates dedication to appropriate, secure, and strategic uses of network technology.
Exhibits strong problem-solving and critical thinking skills; identifies and resolves issues in a timely manner and analyzes information effectively.
Able to supervise, coach, and train employees, including organizing, prioritizing, delegating, and scheduling work assignments.
Possesses strong organizational and time management skills and the ability to handle multiple priorities effectively.
Able to work independently with minimal supervision while keeping leadership informed.
Demonstrates flexibility and ability to work during non-business hours as necessary.
Providing financial services to member owners in East Tennessee for over 75 years. Federally insured by NCUA.
Industry
Banking
Company size
501-1,000 employees
Founded
1948
Headquarters
Oak Ridge, TN
LinkedIn followers
5,386
ORNL Federal Credit Union has been around since 1948—a financial cooperative, owned by our members and continuing to grow strong while serving thousands of your friends and neighbors by providing the tools and accounts to help them save more and spend less. And we've always worked to encourage our members to do just that. And now more than ever it's time to get back to the basics.
We'll work with you to take a look at your overall financial picture and help find ways to decrease your debt, lower your payments, and help set up a structured plan for both short and long-term savings.
Best of all, your savings are federally insured up to at least $250,000 and backed by the full faith and credit of the United States Government by the NCUA, a U.S. Government Agency. Like FDIC insurance, no one has ever lost a penny of money insured by the NCUA.
Today, over 210,000 members of ORNL FCU account for over $4 billion dollars in assets. Our community credit union provides financial services to businesses and anyone who lives, works, worships, or attends school in the 19 counties of Central East Tennessee:
Anderson, Blount, Campbell, Claiborne, Cocke, Grainger, Hamblen, Jefferson, Knox, Loudon, Monroe, Morgan, Roane, Scott, Sevier, Union, Rhea, McMinn, and Meigs.
Offices: 221 S. Rutgers Avenue, Oak Ridge, TN 37830, US · 103 Hamilton Crossing Dr, Alcoa, Tennessee 37701, US · 5505 Kingston Pike, Knoxville, Tennessee 37919, US · 1117 N Charles G Seivers Blvd, Clinton, Tennessee 37716, US · 3634 E Magnolia Ave NE, Knoxville, Tennessee 37914, US
Consumer LoansRetirement PlanningMortgagesFinancial EducationChecking Accountsand Savings AccountsNon ProfitFinancial ServicesCustomer Service
How many Engineering jobs are open in Oak Ridge, TN right now?
There are currently 701 open engineering positions in Oak Ridge, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Oak Ridge, TN?
Companies currently hiring include Oak Ridge National Laboratory, Boston Government Services, LLC (BGS), Amentum, Akima Global Services, LLC, Centrus Energy Corp., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Oak Ridge, TN?
Yes — 114 of the 701 open engineering positions offer remote or hybrid work (50 remote, 64 hybrid).
How do I apply for Engineering jobs in Oak Ridge, TN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.