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Specialist - T&S - Developer Operations

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

 Inviting applications for the role of Lead Consultant- Developer SFDC 

In this role you will be responsible for developing the Digital Applications for Global Clients. 

 

Responsibilities:  

• In-depth knowledge of the force.com platform, including customization, configurations, data handling 
• Proven experience with Apex programming, Lightning Web Components (LWC), flows, and the latest features of the force.com platform. 
• Extensive experience in code debugging and implementing best practices to ensure high-quality software development. 
• Implement standard Salesforce functionality including sharing rules, roles, profiles, etc. and use standard features including Workflow, Process builder, and flows to create solutions.  
• Execute integration testing with Apex test classes and maintain maximum code coverage.  
• Developing trigger, batch class, and scheduled job by maintaining best coding standards  
• Write Apex using industry standard best practices and design patterns. 
• Maintain expert level knowledge of Salesforce system architecture and development best practices to scale implementations.  
• Develop complex integrations between Salesforce and other systems, either through custom API or middleware tools.  
• Work on production incident debugging, analysis, bug fixes, service requests, data loads, minor/major enhancements.  
• Demonstrated proficiency in logical reasoning and analytical thinking. 

 

Qualifications we seek in you! 

Minimum qualifications / Skills 

• BS/MS degree in Computer Science or related technical field involving coding or equivalent work/technical experience.  
• Relevant experience as a Salesforce Developer in Sales and Service Cloud, Knowledge of OMS domain is a plus.   

Preferred qualifications / Skills 

• Salesforce Platform Developer I & II Certification. 
• Experience working on development of Service Cloud instances for large enterprise & multiple geography. 
• Using declarative (Process builder, Flow and Workflow) versus programmatic methods and extending the Lightning Platform using Apex and Lightning web components. Experience using Apex Data loader.  
• Demonstrable experience designing, and personally building, Lightning pages for enhanced end user experiences.  
• Experience with Salesforce sites and Communities  
• Experience integrating Salesforce with external systems (REST & SOAP API, JSON & XML, etc.)  
• Knowledge of Salesforce platform best practices, coding, design guidelines and governor limits  
• Excellent communication, documentation, and organizational skills and the ability to relentlessly prioritize.  
• Passion for a fast-paced, high growth environment  

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

AZ-204: Microsoft Azure Developer Associate - MicrosoftMicrosoft, BUILD - DIGITAL MARKETING - GenpactGenpact, ISTQB Certified Tester - International Society for Technology in Education (ISTE)International Society for Technology in Education (ISTE), Microsoft Certified: Power Platform App Maker Associate - MicrosoftMicrosoft, Oracle Certified Professional, Java SE 8 Programmer I - OracleOracle

Required Skills

Application Security, CI/CD, Continuous Delivery, Continuous Integrations, Continuous Testing, Database Server, JavaScript, Jenkins (Software), Open Web Application Security Project (OWASP), Trust and Safety

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

T&S - Developer Operations

Remote Type -

Hybrid

Work Shift -

Day Job (India)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.