Braintree, Massachusetts, United States · Remote OK
Senior+
About the Center for Improving Youth Justice The Center for Improving Youth Justice (CIYJ) is committed to transforming the juvenile justice system through evidence-based practices, coaching, and technical assistance. We…
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Contract
Posted 84d ago
Apply by Aug 2
~40 hrs/week
Remote in Braintree, Massachusetts, United States
Responsibilities
The PbS Coach serves as a trusted advisor to juvenile justice jurisdictions, helping them implement a continuous improvement model to enhance facility operations. They translate data into actionable strategies and provide ongoing coaching to improve conditions of confinement for justice-involved youth.
Requirements
Requires extensive senior-level leadership experience in juvenile justice and secure facility operations. Candidates must possess strong data analysis skills and a proven ability to build trust with diverse stakeholders.
Full job description
About the Center for Improving Youth Justice
The Center for Improving Youth Justice (CIYJ) is committed to transforming the juvenile justice system through evidence-based practices, coaching, and technical assistance. We partner with jurisdictions, agencies, and youth-serving organizations to implement reforms that improve outcomes for justice-involved youth and their communities.
Position Overview
The Performance-based Standards (PbS) Coach serves as a trusted advisor and ambassador to participating jurisdictions, supporting the successful implementation and integration of the PbS continuous improvement model into daily facility operations.
This role brings deep, career-long expertise in juvenile justice—particularly within secure care—and applies that experience to guide agencies in improving conditions of confinement, strengthening staff practices, and building sustainable, data-driven systems for long-term improvement. Coaches partner closely with facility and agency leadership to translate PbS data into actionable strategies that drive better outcomes for youth and staff.
Key Responsibilities
Coaching & Technical Assistance
Serve as the primary point of contact and trusted advisor to assigned jurisdictions and facilities
Provide ongoing coaching, guidance, and technical assistance to support effective use of PbS
Conduct regular check-ins, site visits, and trainings to reinforce implementation and continuous improvement practices
Help jurisdictions interpret PbS data and translate findings into actionable improvement plans
Partnership & Relationship Building
Build strong, collaborative relationships with facility staff, leadership, and agency partners
Serve as a “goodwill ambassador,” fostering trust through active listening, credibility, and shared problem-solving
Create a supportive environment where staff feel comfortable discussing challenges and opportunities
Recognize and elevate effective practices across sites to promote shared learning
Continuous Improvement & Field Support
Guide jurisdictions in embedding PbS into daily operations as a sustainable, self-driven improvement model
Identify strengths and progress, while constructively addressing areas for improvement using data and experience
Facilitate learning conversations focused on “what’s working, what’s not, and why”
Share proven strategies, tools, and practices from across the PbS network
Communication & Feedback
Provide clear, constructive, and confidential feedback to site and agency leadership
Serve as a critical “listening post” to elevate field insights and emerging needs
Document and share success stories and effective practices that can benefit other jurisdictions
Contribute to internal team discussions to strengthen coaching approaches and service delivery
Work Cycle & Travel Expectations
PbS operates on a biannual data collection cycle, with major collection periods in April and October
Coaches are expected to provide increased, responsive support to assigned sites during the reporting and finalization periods that follow (primarily May and November)
This includes helping sites complete data entry, interpret results, and prepare for improvement planning
Outside of these peak periods, Coaches are expected to conduct on-site visits and in-person technical assistance, typically scheduled during summer and winter months between data cycles
Travel is a regular and expected part of the role and varies based on assigned jurisdictions
Qualifications
Required
Extensive, senior-level experience in juvenile justice, including leadership within secure facilities
Demonstrated experience managing operations at the facility and/or agency level
Deep understanding of conditions of confinement, youth development, and system improvement efforts
Strong interpersonal and relationship-building skills, with the ability to build trust across diverse stakeholders
Ability to analyze data and guide organizations in using data to drive decision-making
Preferred
Experience working across multiple jurisdictions or systems
Background in performance measurement, quality assurance, or continuous improvement models
Familiarity with PbS or similar data-driven reform initiatives
Experience providing coaching, training, or technical assistance to agencies
Most young people who come into contact with the juvenile justice system are there as a result of the disadvantages they’ve experienced -- poverty, trauma, homelessness and abuse. The majority are in trouble for common non-violent adolescent behavior. PbS believes in treating every young person as one of our own. We envision a world where all young people have the education, skills, opportunities and connections they need to succeed. We work with youth facilities, residential programs and reentry services to create better outcomes for the youths, their families and the staff, because every young person deserves the chance to succeed.
PbS’ goal is to integrate best and research-based practices into daily operations to create safe and healthy facilities and programs that effectively improve the lives of delinquent and at-risk youths, families and communities and prevent future crime. PbS provides support to participants through a variety of training and technical assistance, online resources and the PbS HelpDesk. Additionally, participants work with a PbS coach, a field expert who provides guidance and support to successfully implement PbS.
PbS asks participants to collect information from records, reports and interviews of youths, staff and families. The data undergoes a rigorous quality assurance process and is reported back to the participants as outcome measures that show change over time and individual participants’ performance compared to the average of the field of all participants. Working with PbS coaches, participants use the data to identify areas that need improvement and develop a detailed improvement plan. The plan is monitored in future data collections, adjusted as needed, until the desired improvement is achieved and sustained.
Offices: 639 Granite St., Suite 112, Braintree, MA 02184, US
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