Budapest, Central Hungary, Hungary · On-site
Company Description A foodora a Delivery Hero Group, a világ vezető kiszállítási platformjának része. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk – gyorsan, egyszerűen és egyenesen az ajtódhoz. Világszerte…
Skills: Workforce Management, Forecasting, Cost Projection, Performance Analysis, Capacity Modeling
Budapest, Central Hungary, Hungary · On-site
Csatlakozz a MOHU csapatához Adatelemzési gyakornok (Ügyfélkapcsolat kiválóság) pozícióban! Szeretnél részese lenni a MOL csoport egyik új épülő szegmensének kialakításában? Szeretnél részt venni Magyarország hulladékgaz…
Skills: Data Analysis, Microsoft Excel, Microsoft PowerPoint, Analytical Thinking, Problem Solving
Budapest, Central Hungary, Hungary · On-site
Csatlakozz a MOHU csapatához Adatelemzési gyakornok (Ügyfélkapcsolat kiválóság) pozícióban! Szeretnél részese lenni a MOL csoport egyik új épülő szegmensének kialakításában? Szeretnél részt venni Magyarország hulladékgaz…
Skills: Data Analysis, Microsoft Excel, Microsoft PowerPoint, Analytical Thinking, Problem Solving
Budapest, Central Hungary, Hungary · Remote OK
Company Description As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide …
Skills: Python, API Integration, Back-end Development, Data Modelling, Database Design
Budapest, Central Hungary, Hungary · Remote Solely
About MonetizeMore MonetizeMore is a global pioneer in ad technology, powering ad monetization for over 150,000 websites and apps globally. We combine proprietary technology with sophisticated optimization strategies to …
Skills: Engineering Leadership, Organizational Design, Cloud Architecture, Distributed Systems, DORA Metrics
Budapest, Central Hungary, Hungary · Hybrid
MUNKAVÉGZÉS HELYE 1112 Budapest, Boldizsár utca 2. TEVÉKENYSÉGI TERÜLET IT MUNKAVÉGZÉS KEZDETE Megegyezés szerint FOGLALKOZTATÁS MÉRTÉKE Teljes munkaidő megállapodás szerint My responsibilities: Maintain, develop, and op…
Skills: Python, Spark, Databricks, Azure Data Factory, Event Hub
Budapest, Central Hungary, Hungary · Hybrid
Work Schedule Standard Office Hours (40/wk) Environmental Conditions Office Job Description How you will make an impact? Strategic supplier relationships are critical to operational resilience, supply continuity, innovat…
Skills: Supplier Relationship Management, Program Leadership, Supplier Governance, Strategic Execution, Stakeholder Management
Budapest, Central Hungary, Hungary · Hybrid
Work Schedule Standard Office Hours (40/wk) Environmental Conditions Office Job Description About Thermo Fisher Scientific: When you’re part of the team at Thermo Fisher Scientific, you’ll do meaningful work, that makes …
Skills: Program Leadership, Category Management, Procurement Governance, Performance Management, Stakeholder Management
Budapest, Central Hungary, Hungary · Hybrid
At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commod…
Skills: Full-stack Software Engineering, CIAM Platforms, Auth0, Entra ID, OAuth2
Budapest, Central Hungary, Hungary · Hybrid
We are seeking a Commodities Risk Manager to join our Market Risk Department, based in Budapest. As a member of our Market Risk Team, you will be involved in the identification, analysis, reporting and escalation of mark…
Skills: Market Risk Management, Commodities Risk, Value-at-Risk (VaR), Financial Greeks, Excel
Budapest, Central Hungary, Hungary · Hybrid
MUNKAVÉGZÉS HELYE 1112 Budapest, Boldizsár utca 2. TEVÉKENYSÉGI TERÜLET IT MUNKAVÉGZÉS KEZDETE Megegyezés szerint FOGLALKOZTATÁS MÉRTÉKE Teljes munkaidő megállapodás szerint My responsibilities: Maintain, develop, and op…
Skills: Python, Spark, Databricks, Azure Data Factory, Event Hub
Budapest, Central Hungary, Hungary · On-site
Bankunk az olasz Intesa Sanpaolo Csoport leányvállalata. Univerzális hitelintézetként a hazai pénzpiac egyik meghatározó szereplőjeként több mint 45 éves tapasztalattal rendelkezünk. Folyamatosan keressük az innovatív, ü…
Skills: Excel, Analytical Thinking, SQL, Data Analysis, Reporting
Budapest, Central Hungary, Hungary · Hybrid
Media / Digital ManagerLocation: Budapest, Hungary You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need experts ready to …
Skills: Media Strategy, Digital Marketing, Performance Marketing, Stakeholder Management, Data Analysis
Budapest, Central Hungary, Hungary · Hybrid
Our partner is looking for a medior Business Analyst, who will be responsible for analysing and optimising business processes, managing requirements, and supporting the delivery of technology and business solutions. The …
Skills: Business Process Mapping, Requirements Management, Functional Requirements, Non-Functional Requirements, BRD
Budapest, Central Hungary, Hungary · Hybrid
Company Description As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide …
Skills: CI/CD, Docker, Kubernetes, Prometheus, Grafana
Budapest, Central Hungary, Hungary · Remote OK
Company Description As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide …
Skills: Python, API Design, SQL, Backend Development, System Architecture
Budapest, Central Hungary, Hungary · Remote OK
Company Description As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide …
Skills: Python, SQL, API Integration, Data Modelling, Git
Budapest, Central Hungary, Hungary · Remote OK
Company Description As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide …
Skills: Python, SQL, API Integration, Data Modelling, Git
Budapest, Central Hungary, Hungary · Hybrid
About the company Schneider Electric is a global energy technology leader, driving efficiency and sustainability by electrifying, automating, and digitalizing industries, businesses, and homes. Its technologies enable bu…
Skills: Data Collection, Sustainability Reporting, Metrics Tracking, Research, Project Execution
Budapest, Central Hungary, Hungary · Remote OK
Company Description As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide …
Skills: Microsoft SQL Server, Oracle, MySQL, PostgreSQL, MariaDB
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Drive value through detailed estimating, accurate forecasting, and cost projection for contact center operations. Analyze performance data across multiple channels to provide actionable recommendations to executive leadership.
Requires a degree and at least 5 years of experience as a Workforce Management Analyst, preferably within a BPO environment. Proficiency in SQL, Excel, and contact center capacity modeling is essential.
A foodora a Delivery Hero Group, a világ vezető kiszállítási platformjának része. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk – gyorsan, egyszerűen és egyenesen az ajtódhoz. Világszerte körülbelül 65 országban működünk. A Delivery Hero Group központja Berlinben, Németországban található, és 2017 óta jegyzik a frankfurti tőzsdén, valamint az MDAX részvényindex része.
RESPONSIBILITIES:
Ability to drive value generation through detailed estimating, accurate forecasting, and cost projection. Responsibilities include assisting the Head of Workforce Management in estimating, analyzing, and forecasting costs throughout the life cycle of the turnaround, and taking independent and appropriate action to resolve cost discrepancies and issues.
Oversee the performance analysis of contact center data to provide insight into contact reasons for calls, chat, email, social media, etc. agent performance, forecast variances, KPI variances, cost per order, cost per incident, and other data relative to contact center performance.
Executes communication strategy for regular call center results provided to the executive leadership team by demonstrating the ability to synthesize quantifiable data into easy-to-understand actionable recommendations through a consulting mindset.
Engage in overall COE strategy decision to develop and always aim to provide the best customer experience while continuing to drive maximum efficiency and cost-effectiveness.
Proficiency in different Contact Center cost models.
Detailed knowledge of how cost per order cost per incident, (AOV), GMV, savings are calculated.
Skilled in creating a capacity model for chat, inbound/outbound call, and non-live services.
High level of accuracy and attention to detail
Comfortable in a fast-paced environment
Ability to make decisions in time-sensitive situations
Initiate automated support process.
Excellent MS Excel, Google Sheet skills
Skilled in SQL
EDUCATION
EXPERIENCE
This is how we deliver.
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We push hard, learn quickly, and stay human along the way. It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side. If you’re curious, collaborative, and ready to dive deep into meaningful work, you’ll fit right in.
Offices: Oranienburger Straße 70, Berlin, Berlin 10117, DE · Istanbul, Istanbul, TR · Buenos Aires, AR · Dubai, AE · Wiryeseong-daero, Songpa-gu, Seoul, 05544, KR
There are currently 868 open data & analytics positions in Budapest, Hungary listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include MOL Group, Deutsche Telekom IT Solutions HU, Citi, bp, Morgan Stanley, among others. Browse the listings above to see every active employer.
Yes — 642 of the 868 open data & analytics positions offer remote or hybrid work (79 remote, 563 hybrid).
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