Verona, New York, United States · On-site
Job Requirements Starting Pay Rate: $17.50 hourly Full Time - Day/Swing shift available *must have flexible availability including nights and weekends As a team member you are responsible for providing exceptional servic…
Skills: Customer Service, Point-of-Sale (POS) Operation, Food and Beverage Preparation, Slot Machine Operation, Cleaning and Maintenance
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate: $19.50 hourly The Housekeeping Coordinator provides front-line communication and administrative support for hotel operations by managing incoming calls, coordinating guest requests, an…
Skills: Guest Service, Administrative Support, Call Management, Microsoft Word, Microsoft Excel
Verona, New York, United States · On-site
$42k–$54k/yr
Job Requirements Starting Pay Range: $42,120-$53,703 yearly As the Front Office Supervisor at The Lodge, you'll ensure smooth front desk operations by scheduling staff, keeping them informed, and interacting with guests.…
Skills: Staff Scheduling, Guest Relations, Financial Record Balancing, Property Management Systems, Yield Management
Verona, New York, United States · On-site
$42k–$53k/yr
Job Requirements Salary Range: $42,000- 53,000 yearly Must be able to work both Day/Swing shifts Step into the dynamic world of Bingo as our Supervisor! From training our team to ensuring seamless operations and handling…
Skills: Staff Supervision, Cash Handling, Training And Development, Scheduling, Guest Service
Verona, New York, United States · On-site
$10/hr–$50/hr
Job Requirements Starting Pay Range $10.70 hourly Base wage plus potential of up to $40 gratuity per hour On-Call Our servers are trained in the ultimate banquet dining experience. From birthday parties, anniversaries, f…
Skills: Tray service, Food serving, Interpersonal communication, Banquet service, Guest service
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate: $16.00 Hourly Day/Swing shift available Join Our Fantastic Golf Team as a Golf Starter/Ranger! Ready to be a driving force behind unforgettable golf experiences? As a Golf Starter/Rang…
Skills: Guest Service, Golf Course Etiquette, Pace Of Play Monitoring, Communication, Physical Stamina
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate: $19.00/HR Join our team as a Housekeeper and be an integral part of creating outstanding guest experiences! You’ll play a vital role in ensuring every room is spotless, handling tasks …
Skills: Cleaning, Customer Service, Smartphone Proficiency, Physical Stamina, Time Management
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate: $16.00 hourly Day/Swing shift available Join the Fun as a Golf Services Attendant! Ready to be a star player on our golfing dream team? In this role, you'll be at the forefront of crea…
Skills: Guest Service, Golf Knowledge, Fleet Maintenance, Physical Stamina, Communication Skills
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate: $16.50 hourly. Both Swing/Sunrise As a Casino Cashier, you'll be at the forefront of our electrifying atmosphere, delivering unparalleled guest service with every exchange. Whether it'…
Skills: Cash Handling, Guest Service, Basic Math, Multi-tasking, Problem Solving
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate $16.50 hourly Sunrise shift 11pm-7am Provides outstanding guest service by actively monitoring the restaurant's flow. Enthusiastically greets guests upon arrival and warmly thanks them …
Skills: Guest Service, Communication Skills, Organization, Multitasking, Table Management
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate: $16.00 hourly Must be able to work both Day/Swing shift Join a fun team, find out more here! Are you ready to elevate the Bingo experience to new heights? Join us as a Bingo Floor Atte…
Skills: Cash Handling, Customer Service, Basic Mathematics, Computer Literacy, Inventory Management
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate: $16.00 hourly The Crescent is the newest luxury hotel joining the award-winning Turning Stone Enterprises resort in Verona, NY, opening in July 2026 as part of its transformative Evolu…
Skills: Guest Service, Luggage Handling, Professional Communication, Customer Relations, Telephone Etiquette
Verona, New York, United States · On-site
Job Requirements Starting pay rate: $17.50 hourly Swing Shift Our Food and Beverage Department boasts a remarkable group of team members dedicated to delivering exceptional guest service. Their duties include warmly welc…
Skills: Guest Service, Cash Handling, Up-selling, Interpersonal Communication, Multitasking
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate: $10.70 hourly plus tips Part time Day Shift 10am-6pm Swing Shift 5:45pm-2am Join Turning Stone Resort Casino as a Beverage Server and experience the excitement of our vibrant gaming fl…
Skills: Customer Service, Cash Handling, Tray Service, Interpersonal Communication, Menu Knowledge
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate: $19.00 hourly Join our team as a Housekeeper and be an integral part of creating outstanding guest experiences! You’ll play a vital role in ensuring every room is spotless, handling ta…
Skills: Cleaning, Customer Service, Smartphone Proficiency, Physical Stamina, Time Management
Verona, New York, United States · On-site
Job Requirements Starting Pay Range: $16.00 hourly Shift Start time between 8am-12pm As a Beverage Porter at Turning Stone Resort Casino, you will ensure the bartenders are equipped and stocked with everything they need …
Skills: Interpersonal Communication, Prioritization, Inventory Management, Beverage Service, Stocking
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate $21.00 hourly Sunrise Shift (11p-7a) Are you ready to dive into a world of high-tech fun and excitement? As a Gaming Technician, you'll be the go-to hero for keeping the action going! F…
Skills: Technical Support, Hardware Repair, Configuration, Preventative Maintenance, Troubleshooting
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate: Commission based Full-time, Part-time, and On-Call available Join our esteemed team at the world's most exquisite spas and embark on a journey to curate unparalleled, luxurious experie…
Skills: Cosmetology, Hair Styling, Hair Coloring, Hair Cutting, Manicures
Verona, New York, United States · On-site
Job Requirements Starting Pay Rate $10.70 hourly plus tips Swing shift Join us as a Bartender at the brand-new Salt restaurant and let your skills and personality shine behind the bar! Delight guests with exceptional ser…
Skills: Alcohol Beverage Service, Liquor Service Standards, Compliance Laws, Responsible Service Techniques, ID Verification
Verona, New York, United States · On-site
$45k–$55k/yr
Job Requirements Starting Pay Range: $45,000-55,000/yearly (non exempt) Flex Shift Step into the exciting world of hospitality as a Beverage Floor Supervisor and elevate our guests' experiences to new heights! In this dy…
Skills: Supervisory Skills, Communication Skills, Guest Service Skills, Beverage Operations Knowledge, Inventory Management
Verona, New York, United States • On-site
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Provide exceptional guest service by welcoming visitors, operating the POS system, and preparing food and drinks. Maintain property cleanliness and assist guests with the operation of slot machines and gaming incentives.
Requires a High School Diploma or equivalency and the ability to work a flexible schedule including nights and weekends. Candidates must be able to stand for long periods and lift up to 50 pounds.
As a team member you are responsible for providing exceptional service to our guests by warmly welcoming them, operating the Point-of-Sale system, and preparing and serving food and drinks with care. You'll help ensure the store and surrounding area remain clean and inviting. In addition, you’ll assist guests with using slot machines, troubleshoot any issues, and handle ticket redemptions — all while creating a fun, supportive, and engaging experience.
What does a F&B Counter Server do?
· Ensures a pleasant experience for all guests by promoting a friendly and welcoming atmosphere, greeting all guests upon arrival and treating all guests as the top priority.
· Properly greets guests within 2 minutes of guest’s arrival.
· Assists with maintaining the overall cleanliness and appearance of the property including mopping floors, cleaning counters, sweeping the gaming floor, and taking garbage out to dumpsters.
· Maintains knowledge of slot machine games and accurately instructs guests on their operation, and on any available gaming incentives or promotions. Works collaboratively with Turning Stone staff to include gaming, technical, TS Rewards, and Cage staff to ensure accurate and efficient gaming operations within the store.
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino Hote, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
To be successful as a F&B Counter Server, you'll need:
● To bring excellent customer service skills and a high level of energy and enthusiasm to the role.
● A High School Diploma or High School Equivalency Diploma.
● The ability to communicate in a friendly and positive manner with guests, suppliers and co-workers.
● Availability to work a flexible schedule, including weekends and holidays is required.
● The ability to stand/walk for long periods of time and lift up to 41 - 50 pounds.
· Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
· Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
· Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
● Paid weekly
● Variety of schedules
● Paid time off
● Tuition assistance
● Career-building professional development
● Discounts from dining to fuel to concerts
● Team Member appreciation events
● Quality healthcare and dental benefits
● A robust 401k retirement plan
● Dealer School
● Finance Scholarship Program
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!
#LI-DNI
Turning Stone Enterprises is the parent organization for all business operations of the Oneida Indian Nation. One of the largest employers in Central New York, Turning Stone Enterprises’ portfolio of hospitality, gaming and recreational destinations includes Turning Stone Resort Casino, YBR Casino & Sports Book, Point Place Casino, The Lake House at Sylvan Beach, The Cove at Sylvan Beach, Maple Leaf Market and SavOn convenience stores, an RV park, two marinas, a hunting preserve and salmon-fishing destination and Wáhta’ Maple Farm. Collectively, these properties offer guests from across the region and around the world five award-winning hotels, nearly 30 signature restaurants and dining venues, two spas, five golf courses, Las Vegas-style casino gaming, a state-of-the-art sports betting lounge, two concert venues and several nightlife venues.
Offices: 5218 Patrick Rd, Verona, NY 13421, US · 2037 Dream Catcher Plaza, Oneida, NY 13421, US · 800 W Genesee St, Chittenango, NY 13037, US · 450-452 NY-31, Bridgeport, New York 13030, US · 301 Park Ave, Sylvan Beach, NY 13157, US
Based on 13 listings with disclosed salaries, most customer service & support jobs in Verona, NY pay between $42k–$55k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 69 open customer service & support positions in Verona, NY listed on Clera. New openings are added daily as companies post roles.
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
