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Full-time
bachelor degree, postgraduate degree
Growth Opportunities, Flexible Work Environment, Inclusive Environment
Posted 14d ago
~40 hrs/week
Responsibilities
Lead the growth of HiPerform sales by managing large customer opportunities and enabling service sales excellence across markets. Collaborate with Sales and Product Management to integrate service contracts and digital capabilities into profitable market solutions.
Requirements
Requires a Bachelor's or Master's degree in Business and at least 5 years of experience in a similar sales or business development role. Candidates must possess strong consultative sales capabilities and fluency in English.
Full job description
Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow.
Say Hi! to your next challenge — explore the opportunity and apply below!
Your mission
As Senior Manager, Sales Support Lifecycle Services, you will champion a best-in-class customer experience by delivering comprehensive, total customer lifecycle solutions. By seamlessly integrating service contracts and digital capabilities, you will drive sustainable growth across our HiPerform portfolio. Through close collaboration with Sales and Product Management, you will turn deep customer insights into optimized, profitable market solutions.
This position is open for our locations in Finland - Helsinki, Tampere and Raisio.
Key responsibilities
Lead HiPerform sales and business growth by enabling service sales excellence in the markets and by owning the prioritised large customer opportunities from opportunity identification to sales conversion
Lead the development of new business opportunities and execute targeted engagement strategies. Ensure the HiPerform sales pipeline within Salesforce CRM is actively managed and progressing aligned with set targets
Drive service sales enablement, value selling, and consultative selling by collaborating with regional and local sales teams. Provide education and support to local sales representatives to ensure they can effectively sell the specific solutions
Serve as the primary point of contact for Sales Areas regarding large customer opportunities and lifecycle deals
Ensure markets are working in line with commercial priorities of the Business Unit. Ensure alignment of the commercialisation actions and related Hoshin Kanri priorities between the BU and markets
Contribute input to the product management concerning new offerings and customer requirements. Deliver market intelligence to the BU in collaboration with Product Management and Sales Management.
What we are looking for
Bachelor’s or Master’s degree in Business
Minimum 5 years in similar sales role
Proven track record in business development, preferably within industrial, logistics, OEM or digital domains. Familiarity with service-based or digital business models is a plus
Sufficient technical understanding of product & application
Strong customer engagement and consultative sales capabilities
Strong communication skills and ability to influence within the region and global function
Ability to work independently and navigate matrix organization
Strong ability to lead change and develop competencies in the organisation
Fluent verbal and written English language skills.
What we offer
As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.
Ready to apply?
Click on the apply button below to send in your application in English. Applications will be reviewed on a rolling basis.
Please note that the process for this position is coordinated by our Recruitment team part of Hiab Business Services based in Bulgaria.
We Are Hiab Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.
🐘 Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. www.hiabgroup.com
Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, and tail lifts under the ZEPRO, DEL and WALTCO brands. As the industry pioneer, Hiab continues to make load handling smarter, safer and more sustainable to build a better tomorrow.
Offices: Itämerenkatu 25, Helsinki, Uusimaa 00180, FI
How many Customer Service & Support jobs are open in Tampere, Finland right now?
There are currently 39 open customer service & support positions in Tampere, Finland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tampere, Finland?
Companies currently hiring include S-ryhmä / S Group, Soldem, JustMarkets, Pihlajalinna, Staria, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tampere, Finland?
Yes — 17 of the 39 open customer service & support positions offer remote or hybrid work (5 remote, 12 hybrid).
How do I apply for Customer Service & Support jobs in Tampere, Finland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.