Customer Service & Support Jobs in Swords, Ireland (Now Hiring) — 7 open

Overview

Full time, Part time or Job Share

Permanent Contract - 36.75 Hours per week

Up to €45,000 per annum + Bonus + Pension + 7 Weeks Holiday (Including Bank Holidays)

B&Q Swords

 

Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Trading Team Manager and you will be pivotal in driving commercial delivery of the sales floor and coaching colleagues to fulfil B&Q’s ambition to make every customer count.

What's the job?

A great team needs a great leader and your role as a Trading Team Manager is to create a truly inclusive high performing team to deliver an exceptional service for our customers in store. In this role you will:

• Drive commercial delivery of the core trading sales floor, leading end-to-end stock management, range change and promotions.
• Conduct regular commercial reviews using sales data, loyalty insights, and customer feedback.
• Support colleagues to build deep product knowledge and meaningful customer interactions to make every customer count

What we need:

Our Trading Team Managers are key to running our business by leading the team to deliver effective stock management rituals and routines as well as serving our customers. In this role, you should be leading in a way that demonstrates the following qualities:

• Comfortable coaching, to bring out the best in your colleagues
• Lead rather than do
• Passionate about process, you believe it’s the foundation of great availability.
• Well planned and organised.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

• Award-winning pension scheme
• Company Bonus Scheme
• ShareSave options
• 7 weeks holiday (Including Bank Holidays)
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits and lots more 

So we can support you during the application or interview process, please contact [email protected] for any recruitment adjustments.

 

#LI-Onsite