Schlieren, Zurich, Switzerland · Hybrid
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and w…
Skills: Customer Experience Evaluation, Observation, Feedback Reporting, Attention To Detail, Organization
Schlieren, Zurich, Switzerland · On-site
Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envisi…
Skills: Guest Service, Banquet Management, A la Carte Service, Cashier Operations, Mise en place
Schlieren, Zurich, Switzerland • Hybrid
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Discreetly assess customer experiences at luxury boutiques and online platforms to provide critical feedback. Observe ambiance and service quality to help premium brands refine their customer journey.
Must be at least 18 years old, a fluent German speaker, and a current customer of luxury brands. Candidates must be impartial, detail-oriented, and not currently under contract with any retail brands.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Our Luxury Partners:
Fashion & Couture
Jewelry & Watches
Beauty & Skincare
Automotive
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Transforming Experiences.
CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.
Offices: Barsha Heights, 1507 Damac Smart Heights, Dubai, Dubai 390465, AE · 27 Hillier Street, Room 1403, 14th Floor, Fu Fai Commercial Centre, Hong Kong, HK · 25, Wilton Road, SW1V 1LW, London, England, GB · 10th Jay street, Brooklyn, Soho Works, New York, New York NY 11201, US · 28, Rue de Châteaudun, 75009, Paris, Île-de-France 75009, FR
There are currently 22 open customer service & support positions in Schlieren, Switzerland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Arvato Systems, BFS finance GmbH, Ajazi AG, Amplifon, CXG, among others. Browse the listings above to see every active employer.
Yes — 6 of the 22 open customer service & support positions offer remote or hybrid work (0 remote, 6 hybrid).
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